Developing Your Influencing Skills How to influence people by increasing your credibility, trustworthiness and communication skills What are the characteristics that make some people more influential than others? This book will give you the keys to successfully increase your influence at work and at home. It explains how becoming more influential is not about using manipulative techniques to get your own way but is about developing a set of beliefs and behaviors that make you a more influential force. We have identified 7 traits that influential people share and, the good news is, they can be developed. In this book you will discover how to: Decide what your influencing goals are and state them in a compelling way. Find ways to increase your credibility rating with other people. Avoid manipulative practice and become more authentic. Develop stronger and more trusting relationships. Inspire others to follow your lead. Become a more influential communicator. This book is packed with case studies, exercises and practical tips to help you to develop the traits required to become a more influential person. All the exercises that are in the book are also in a free downloadable workbook available from http: //www.UoLearn.com What do people say about influencing skills? "Interesting, readable and practical - everything I want from this type of book." "A brand new take on influencing." "Thought provoking and extremely helpful." "This book was a revelation." "Completely changed the way I see influencing - I now believe that I can grow and develop my ability to influence by concentrating on these seven traits." "Very readable book which has changed my perspective on influencing. I always thought of it as a set of tools and techniques but the idea of becoming more influential is much more interesting. This book makes that idea feel possible". "I liked the whole concept of developing the traits of influential people and really liked the way they were presented. I enjoyed the exercises and have started to influence people in different ways as a result. Thank you for the ideas." It has made me realize that perhaps I have put too much effort into influencing external clients and stakeholders and not enough time trying to be influential with my own staff!!" "I quickly realised that, influencing is a much broader topic than I had imagined. I gained from it an understanding that I stand a better chance of maximizing my effectiveness if I play to my own strengths, rather than trying to meet other's expectations of me." "Most importantly, I learnt that some of the influencing I see employed by others is really manipulations and not only is it not necessary but it can in fact be counterproductive to subscribe to this method. It was very reassuring to hear that I don't have to become someone I'm not in order to extend my influence!" About the authors: Lois Burton and Deborah Dalley Deborah Dalley and Lois Burton both have their roots in the field of learning and development in which they have worked for over 20 years. Both run successful consultancy and coaching businesses and work on many collaborative projects as colleagues and friends. With backgrounds that span work in the public, private and voluntary sectors Lois and Deborah share many professional interests and values and bring complementary experience to their work. Deborah and Lois run many workshops and programs which include the development of influencing skills and together have developed the popular Beyond series of workshops which provide a unique forum for leaders to receive individual, in depth feedback on their impact, presence and ability to influence in a variety of settings.

Coaching Skills Training Course This book brings together different coaching models and helps give you an easy to follow structure to design inspiring coaching sessions. An easy to follow 5 step model to guide you through the coaching process. Exercises will help you enhance your skills. Learn to both self-coach and coach others. Work at your own pace to increase your coaching ability. Free downloadable, from http: //www.uolearn.com easy to apply scripts and guided questions that you can start to use immediately. Over 25 ready to use ideas. How to use NLP in your coaching. Goal setting tools to help people achieve their ambitions. A toolbox of ideas to help you become a great coach. What do people think? "Fabulous workbook. Covered the background, the techniques, the 'hows' and the 'whys' making it very clear and simple to use for yourself or others." "A great business or personal tool packed with useful information and techniques." "The only coaching book I have read that gives you the templates and scripts ready to use and permission to use them." "Takes you through step by step from understanding coaching to running your own sessions." About the author - Kathryn Critchley Kathryn is a highly skilled and experienced trainer, coach and therapist. She has worked for over 14 years with organizations such as BT, Orange, Peugeot, Cisco Systems, IBM, British Gas, Victim Support & Witness Service, NHS and various Councils, Schools and Universities. Kathryn was keen to write a coaching skills book with a difference, that not only described useful coaching tools but empowered the reader with ready to use skills, strategies and templates to self-coach or coach others. This is a comprehensive book of tried and tested tools and techniques that Kathryn regularly uses to be a successful business and personal coach. Kathryn Critchley, Realife Ltd Kathryn is a highly skilled and experienced trainer, coach and therapist. With over 14 years experience of high-pressure sales and management roles in the telecoms industry with organizations such as BT and Orange, Kathryn understands the dynamics of team-building, change management, employee motivation and organizational productivity. She has provided training, coaching or therapy for organizations such as BT, Orange, Peugeot, Cisco Systems, IBM, British Gas, Victim Support and Witness Service, NHS and various councils, schools and universities. Kathryn is passionate about helping people make positive changes and achieve their goals. She achieves remarkable results through seminars and workshops, as well as one to one interventions. Her website is www.realifeltd.co.uk In this book she shares some of the knowledge and skills that have helped her to be a successful business and personal coach.

Speed Writing Skills Training Course: Speedwriting, a guide to faster note taking, an easy to learn alternative to shorthand Most people need a note taking system for work or study but few people have the time or inclination to spend a year or two learning shorthand. BakerWrite Speed Writing enables you to learn a new system in a matter of hours and become proficient within weeks. This book is laid out in 6 easy to follow lessons, that take about an hour each. Practical guided exercises, with full answers, in each chapter and each session is rounded off with a dictation passage (available from http: //www.UoLearn.com) Save time and become more efficient taking dictation, in meetings, on the telephone, in lectures or interviews. No strange squiggles to learn - just different ways to use the letters you already know. Your notes will be easy to transcribe. A terrific opportunity to save time and change your working practices - for the better What do people think of this speed writing system? "The principles are very easy to follow, and I am already using it to take notes." "BakerWrite is the easiest shorthand system I have come across. Having studied all the major shorthand systems and even other speed writing courses, I find BakerWrite a sheer delight." "I will use this system all the time." "Your system is so easy to learn and use." Heather studied Pitman shorthand at school and then at secretarial college in England; she later learned Teeline shorthand and now regularly teaches these. BakerWriteTM is based on her experience with these systems and 22 years as a secretary and PA - taking notes daily. She has been training and coaching secretaries, PAs and administrators since 2000. Please note there is an alternative edition of this book, Easy 4 Me 2 Learn Speed Writing. Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively. She developed this speed writing system to fulfill a requirement by many companies for a quick and easy way for their employees to take notes. The course became very popular and she was often asked if there was a book with the basics of the system - so here it is To contact Heather please visit the speedwriting section of the publishers' website, http: //www.UoLearn.com I am 51 years old and have been a secretary more or less since I left school. I took the requisite Pitmans shorthand course whilst at school and have never been able to understand it, all those squiggles and lines. I have used my own speed writing version of words through the years and have managed to get by (as long as I dealt with the notes as soon as I had written them and the dictator wasn't too quick - so it was half memory and half being able to read my own shorthand version). But now, everything is so clear and makes complete sense. I take your book on the train every morning and even after the first reading it completely made sense and I could even remember most of what I had read in the first chapter and believe me my memory at retaining new info is not as it used to be. Even when I was reading your abbreviations I was able to see what they were in a lot of cases before I checked the meaning. I am thoroughly enjoying learning a new skill from a book that is so simple to understand and I have already started to implement my new dictionary of words when taking notes. A great big thank you for developing a system that is so easy to understand and completely workable and I looking forward to showing off my new skills when taking notes (which I will actually be able to understand) at the next board meeting. Ann

This is a UK based book that takes you through the steps to set up a successful tutoring business. Packed with tips and stories. Includes: how to get started; what you need to do and buy; how to attract clients and help with advertising materials; exercises for you to work through; free printable forms, professional and ready to use; examples of current techniques used in schools; advice on preparing students for SATs, GCSEs and 11 plus exams--P. [4] of cover.

This book will give you the keys to successfully increase your influence at work and at home. It explains how becoming more influential is about developing a set of beliefs and behaviours that make you a more influential force. We have identified 7 traits that influential people share and, the good news is, they can be developed.

Stress Management Skills Training Course. Stress is all around us and affects us all - but it isn't the same for everyone, and each of us handles it differently. One person's challenging pressure is someone else's debilitating stress. Techniques that work well for you might not be so effective for me. There is no single 'right answer', and that's why we want to help you build your own personal toolbox of stress management skills. Course Overview We start this course by taking an in-depth look at stress, exactly what it is and how to deal with it. We show you how to identify your unhealthy stress, and then give you a number of strategies to help you effectively manage and deal with any areas you want to change. Remember, not all stress is bad, some stress is good and can be healthy - plus it's often a great motivator. Throughout the programme we take a holistic approach to stress management and consider both manager and employee in the workplace, as well as how to cope outside work and maintain a healthy work-life balance. Topics include: Identifying and fully understanding what stress is. How stress affects our performance, physical body and behaviour. The importance of becoming aware of stress and then taking responsibility by implementing simple strategies to make desired changes to reduce stress. Successful stress management By taking a more personal, inward-looking approach you can gain far more control and make far more changes than you can by simply waiting and hoping for the world to change around you. By the end of this course you'll have a much deeper awareness of how you create your own stress and what you can do about it. You'll discover that around 80 per cent of the stress you currently suffer maybe in your head! You'll also find out what you can do to change it for good. As part of this unique style of training we'll be looking at your beliefs and your own rule structures. This will allow you to challenge yourself, in a safe environment, to really consider whether you need, or would like to make, a few adjustments to hoe you think about stress. We'll also walk you through easy restructuring and change processes which will allow you to view things differently and start to make deep, long lasting changes. The course is a little different, informal and lots of fun. All we ask is that you open your mind, take from the course what is right for you, and enjoy! About the author - Kathryn Critchley, With over 14 years' experience of high-pressure sales and management roles in the telecoms industry with organisations such as BT and Orange and over 6 years' experience working for the NHS, Kathryn understands the dynamics of team-building, change management, employee motivation and organisational productivity. She has provided training, coaching or therapy for organisations such as the NHS, Victim Support and Witness Service, Cisco Systems, Peugeot, British Gas, IBM, Royal Sun Alliance, various councils, schools and universities, and is also a trainer with the CIPD. Kathryn is passionate about helping people make positive changes and achieve their goals. She achieves remarkable results through seminars and workshops, as well as one to one interventions. She has over 12 years' experience as a coach, therapist and trainer and a wide range of qualifications, including: Dip Counselling, Master NLP Practitioner, INLPTA NLP Master Practitioner, Cert Hypnotherapy, Dip Hypnotherapy, Hypnotherapy Master Practitioner, Graduate Anthony Robbins Mastery University, Dip Stress Management, Cert Advanced Transactional Analysis, Cert Corporate Consulting, Cert Life Coaching, Dip Performance Coaching, Cert Advanced Life Coaching, Cert NLP Life Coaching. She has also written Coaching Skills Training Course see www.UoLearn.com. In this book she shares some of the knowledge and skills that have helped her to manage her own stress and empowered others to do the same.

In an age when managers can no longer rely on formal power, persuading people is more important than ever. Persuasion is a process of learning from colleagues and employees and negotiating shared solutions to solving problems and achieving goals. In The Necessary Art of Persuasion, Jay Conger describes four essential components of persuasion and explains how to master them, providing the information you need to fulfill your managerial mandate: getting work done through others.

Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.

- NEW! Engaging content links the text to current issues and communication concepts.

We succeed in business and in life when we influence how others think, feel, and act: getting them to accept our point of view, follow our lead, join our cause, feel our excitement, or buy our products and services. The act of influencing is such a part of our daily lives that we often don't even realize when we (or others) are doing it. But to succeed, we need to know how influence works...and how to use it. Influencing effectively requires adaptability, perceptiveness, and insight into other people and cultures. Based on 20 years of research, Elements of Influence shows readers how to: * Understand why people allow themselves to be influenced--and why they resist * Choose the right approach for each situation * Be influential when they have no formal authority * Succeed in every kind of organization--even in other countries Filled with exercises and practical applications, this book shows how anyone can increase his or her influence to achieve greater success.