"This is the book executives have been waiting for. It is clear: With deep expertise but in nontechnical language, it describes what cybersecurity risks are and the decisions executives need to make to address them. It is crisp: Quick and to the point, it doesn't waste words and won't waste your time. It is candid: There is no sure cybersecurity defense, and Chris Moschovitis doesn't pretend there is; instead, he tells you how to understand your company's risk and make smart business decisions about what you can mitigate and what you cannot. It is also, in all likelihood, the only book ever written (or ever to be written) about cybersecurity defense that is fun to read." —Thomas A. Stewart, Executive Director, National Center for the Middle Market and Co-Author of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Get answers to all your cybersecurity questions In 2016, we reached a tipping point—a moment where the global and local implications of cybersecurity became undeniable. Despite the seriousness of the topic, the term "cybersecurity" still exasperates many people. They feel terrorized and overwhelmed. The majority of business people have very little understanding of cybersecurity, how to manage it, and what's really at risk. This essential guide, with its dozens of examples and case studies, breaks down every element of the development and management of a cybersecurity program for the executive. From understanding the need, to core risk management principles, to threats, tools, roles and responsibilities, this book walks the reader through each step of developing and implementing a cybersecurity program. Read cover-to-cover, it’s a thorough overview, but it can also function as a useful reference book as individual questions and difficulties arise. Unlike other cybersecurity books, the text is not bogged down with industry jargon Speaks specifically to the executive who is not familiar with the development or implementation of cybersecurity programs Shows you how to make pragmatic, rational, and informed decisions for your organization Written by a top-flight technologist with decades of experience and a track record of success If you’re a business manager or executive who needs to make sense of cybersecurity, this book demystifies it for you.

Protect business value, stay compliant with global regulations, and meet stakeholder demands with this privacy how-to Privacy, Regulations, and Cybersecurity: The Essential Business Guide is your guide to understanding what “privacy” really means in a corporate environment: how privacy is different from cybersecurity, why privacy is essential for your business, and how to build privacy protections into your overall cybersecurity plan. First, author Chris Moschovitis walks you through our evolving definitions of privacy, from the ancient world all the way to the General Law on Data Protection (GDPR). He then explains—in friendly, accessible language—how to orient your preexisting cybersecurity program toward privacy, and how to make sure your systems are compliant with current regulations. This book—a sequel to Moschovitis’ well-received Cybersecurity Program Development for Business—explains which regulations apply in which regions, how they relate to the end goal of privacy, and how to build privacy into both new and existing cybersecurity programs. Keeping up with swiftly changing technology and business landscapes is no easy task. Moschovitis provides down-to-earth, actionable advice on how to avoid dangerous privacy leaks and protect your valuable data assets. Learn how to design your cybersecurity program with privacy in mind Apply lessons from the GDPR and other landmark laws Remain compliant and even get ahead of the curve, as privacy grows from a buzzword to a business must Learn how to protect what’s of value to your company and your stakeholders, regardless of business size or industry Understand privacy regulations from a business standpoint, including which regulations apply and what they require Think through what privacy protections will mean in the post-COVID environment Whether you’re new to cybersecurity or already have the fundamentals, this book will help you design and build a privacy-centric, regulation-compliant cybersecurity program.

BUILD YOUR CYBERSECURITY PROGRAM WITH THIS COMPLETELY UPDATED GUIDE Security practitioners now have a comprehensive blueprint to build their cybersecurity programs. Building an Effective Cybersecurity Program (2nd Edition) instructs security architects, security managers, and security engineers how to properly construct effective cybersecurity programs using contemporary architectures, frameworks, and models. This comprehensive book is the result of the author’s professional experience and involvement in designing and deploying hundreds of cybersecurity programs. The extensive content includes: Recommended design approaches, Program structure, Cybersecurity technologies, Governance Policies, Vulnerability, Threat and intelligence capabilities, Risk management, Defense-in-depth, DevSecOps, Service management, ...and much more! The book is presented as a practical roadmap detailing each step required for you to build your effective cybersecurity program. It also provides many design templates to assist in program builds and all chapters include self-study questions to gauge your progress. With this new 2nd edition of this handbook, you can move forward confidently, trusting that Schreider is recommending the best components of a cybersecurity program for you. In addition, the book provides hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. Whether you are a new manager or current manager involved in your organization’s cybersecurity program, this book will answer many questions you have on what is involved in building a program. You will be able to get up to speed quickly on program development practices and have a roadmap to follow in building or improving your organization’s cybersecurity program. If you are new to cybersecurity in the short period of time it will take you to read this book, you can be the smartest person in the room grasping the complexities of your organization’s cybersecurity program. If you are a manager already involved in your organization’s cybersecurity program, you have much to gain from reading this book. This book will become your go to field manual guiding or affirming your program decisions.

Use the guidance in this comprehensive field guide to gain the support of your top executives for aligning a rational cybersecurity plan with your business. You will learn how to improve working relationships with stakeholders in complex digital businesses, IT, and development environments. You will know how to prioritize your security program, and motivate and retain your team. Misalignment between security and your business can start at the top at the C-suite or happen at the line of business, IT, development, or user level. It has a corrosive effect on any security project it touches. But it does not have to be like this. Author Dan Blum presents valuable lessons learned from interviews with over 70 security and business leaders. You will discover how to successfully solve issues related to: risk management, operational security, privacy protection, hybrid cloud management, security culture and user awareness, and communication challenges. This book presents six priority areas to focus on to maximize the effectiveness of your cybersecurity program: risk management, control baseline, security culture, IT rationalization, access control, and cyber-resilience. Common challenges and good practices are provided for businesses of different types and sizes. And more than 50 specific keys to alignment are included. What You Will Learn Improve your security culture: clarify security-related roles, communicate effectively to businesspeople, and hire, motivate, or retain outstanding security staff by creating a sense of efficacy Develop a consistent accountability model, information risk taxonomy, and risk management framework Adopt a security and risk governance model consistent with your business structure or culture, manage policy, and optimize security budgeting within the larger business unit and CIO organization IT spend Tailor a control baseline to your organization’s maturity level, regulatory requirements, scale, circumstances, and critical assets Help CIOs, Chief Digital Officers, and other executives to develop an IT strategy for curating cloud solutions and reducing shadow IT, building up DevSecOps and Disciplined Agile, and more Balance access control and accountability approaches, leverage modern digital identity standards to improve digital relationships, and provide data governance and privacy-enhancing capabilities Plan for cyber-resilience: work with the SOC, IT, business groups, and external sources to coordinate incident response and to recover from outages and come back stronger Integrate your learnings from this book into a quick-hitting rational cybersecurity success plan Who This Book Is For Chief Information Security Officers (CISOs) and other heads of security, security directors and managers, security architects and project leads, and other team members providing security leadership to your business

You know by now that your company could not survive without the Internet. Not in today’s market. You are either part of the digital economy or reliant upon it. With critical information assets at risk, your company requires a state-of-the-art cybersecurity program. But how do you achieve the best possible program? Tari Schreider, in Building Effective Cybersecurity Programs: A Security Manager’s Handbook, lays out the step-by-step roadmap to follow as you build or enhance your cybersecurity program. Over 30+ years, Tari Schreider has designed and implemented cybersecurity programs throughout the world, helping hundreds of companies like yours. Building on that experience, he has created a clear roadmap that will allow the process to go more smoothly for you. Building Effective Cybersecurity Programs: A Security Manager’s Handbook is organized around the six main steps on the roadmap that will put your cybersecurity program in place: Design a Cybersecurity Program Establish a Foundation of Governance Build a Threat, Vulnerability Detection, and Intelligence Capability Build a Cyber Risk Management Capability Implement a Defense-in-Depth Strategy Apply Service Management to Cybersecurity Programs Because Schreider has researched and analyzed over 150 cybersecurity architectures, frameworks, and models, he has saved you hundreds of hours of research. He sets you up for success by talking to you directly as a friend and colleague, using practical examples. His book helps you to: Identify the proper cybersecurity program roles and responsibilities. Classify assets and identify vulnerabilities. Define an effective cybersecurity governance foundation. Evaluate the top governance frameworks and models. Automate your governance program to make it more effective. Integrate security into your application development process. Apply defense-in-depth as a multi-dimensional strategy. Implement a service management approach to implementing countermeasures. With this handbook, you can move forward confidently, trusting that Schreider is recommending the best components of a cybersecurity program for you. In addition, the book provides hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies.

All the Knowledge You Need to Build Cybersecurity Programs and Policies That Work Clearly presents best practices, governance frameworks, and key standards Includes focused coverage of healthcare, finance, and PCI DSS compliance An essential and invaluable guide for leaders, managers, and technical professionals Today, cyberattacks can place entire organizations at risk. Cybersecurity can no longer be delegated to specialists: success requires everyone to work together, from leaders on down. Developing Cybersecurity Programs and Policies offers start-to-finish guidance for establishing effective cybersecurity in any organization. Drawing on more than 20 years of real-world experience, Omar Santos presents realistic best practices for defining policy and governance, ensuring compliance, and collaborating to harden the entire organization. First, Santos shows how to develop workable cybersecurity policies and an effective framework for governing them. Next, he addresses risk management, asset management, and data loss prevention, showing how to align functions from HR to physical security. You’ll discover best practices for securing communications, operations, and access; acquiring, developing, and maintaining technology; and responding to incidents. Santos concludes with detailed coverage of compliance in finance and healthcare, the crucial Payment Card Industry Data Security Standard (PCI DSS) standard, and the NIST Cybersecurity Framework. Whatever your current responsibilities, this guide will help you plan, manage, and lead cybersecurity–and safeguard all the assets that matter. Learn How To · Establish cybersecurity policies and governance that serve your organization’s needs · Integrate cybersecurity program components into a coherent framework for action · Assess, prioritize, and manage security risk throughout the organization · Manage assets and prevent data loss · Work with HR to address human factors in cybersecurity · Harden your facilities and physical environment · Design effective policies for securing communications, operations, and access · Strengthen security throughout the information systems lifecycle · Plan for quick, effective incident response and ensure business continuity · Comply with rigorous regulations in finance and healthcare · Plan for PCI compliance to safely process payments · Explore and apply the guidance provided by the NIST Cybersecurity Framework

Countering Cyber Sabotage: Introducing Consequence-Driven, Cyber-Informed Engineering (CCE) introduces a new methodology to help critical infrastructure owners, operators and their security practitioners make demonstrable improvements in securing their most important functions and processes. Current best practice approaches to cyber defense struggle to stop targeted attackers from creating potentially catastrophic results. From a national security perspective, it is not just the damage to the military, the economy, or essential critical infrastructure companies that is a concern. It is the cumulative, downstream effects from potential regional blackouts, military mission kills, transportation stoppages, water delivery or treatment issues, and so on. CCE is a validation that engineering first principles can be applied to the most important cybersecurity challenges and in so doing, protect organizations in ways current approaches do not. The most pressing threat is cyber-enabled sabotage, and CCE begins with the assumption that well-resourced, adaptive adversaries are already in and have been for some time, undetected and perhaps undetectable. Chapter 1 recaps the current and near-future states of digital technologies in critical infrastructure and the implications of our near-total dependence on them. Chapters 2 and 3 describe the origins of the methodology and set the stage for the more in-depth examination that follows. Chapter 4 describes how to prepare for an engagement, and chapters 5-8 address each of the four phases. The CCE phase chapters take the reader on a more granular walkthrough of the methodology with examples from the field, phase objectives, and the steps to take in each phase. Concluding chapter 9 covers training options and looks towards a future where these concepts are scaled more broadly.

Enterprise Cybersecurity empowers organizations of all sizes to defend themselves with next-generation cybersecurity programs against the escalating threat of modern targeted cyberattacks. This book presents a comprehensive framework for managing all aspects of an enterprise cybersecurity program. It enables an enterprise to architect, design, implement, and operate a coherent cybersecurity program that is seamlessly coordinated with policy, programmatics, IT life cycle, and assessment. Fail-safe cyberdefense is a pipe dream. Given sufficient time, an intelligent attacker can eventually defeat defensive measures protecting an enterprise’s computer systems and IT networks. To prevail, an enterprise cybersecurity program must manage risk by detecting attacks early enough and delaying them long enough that the defenders have time to respond effectively. Enterprise Cybersecurity shows players at all levels of responsibility how to unify their organization’s people, budgets, technologies, and processes into a cost-efficient cybersecurity program capable of countering advanced cyberattacks and containing damage in the event of a breach. The authors of Enterprise Cybersecurity explain at both strategic and tactical levels how to accomplish the mission of leading, designing, deploying, operating, managing, and supporting cybersecurity capabilities in an enterprise environment. The authors are recognized experts and thought leaders in this rapidly evolving field, drawing on decades of collective experience in cybersecurity and IT. In capacities ranging from executive strategist to systems architect to cybercombatant, Scott E. Donaldson, Stanley G. Siegel, Chris K. Williams, and Abdul Aslam have fought on the front lines of cybersecurity against advanced persistent threats to government, military, and business entities.

Move beyond cybersecurity to take protection of your digital business to the next level Beyond Cybersecurity: Protecting Your Digital Business arms your company against devastating online security breaches by providing you with the information and guidance you need to avoid catastrophic data compromise. Based upon highly-regarded risk assessment analysis, this critical text is founded upon proprietary research, client experience, and interviews with over 200 executives, regulators, and security experts, offering you a well-rounded, thoroughly researched resource that presents its findings in an organized, approachable style. Members of the global economy have spent years and tens of billions of dollars fighting cyber threats—but attacks remain an immense concern in the world of online business. The threat of data compromise that can lead to the leak of important financial and personal details can make consumers suspicious of the digital economy, and cause a nosedive in their trust and confidence in online business models. Understand the critical issue of cyber-attacks, and how they are both a social and a business issue that could slow the pace of innovation while wreaking financial havoc Consider how step-change capability improvements can create more resilient organizations Discuss how increased collaboration within the cybersecurity industry could improve alignment on a broad range of policy issues Explore how the active engagement of top-level business and public leaders can achieve progress toward cyber-resiliency Beyond Cybersecurity: Protecting Your Digital Business is an essential resource for business leaders who want to protect their organizations against cyber-attacks.

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.