The third in the series on Stakeholder Management, this volume presents a wide array of case studies to demonstrate how Stakeholder Management strategies are customized specifically to companies’ requirements to fulfill their long term business goals. In addition, this volume discusses the benefits of using other management concepts such as Six Sigma (a method that analyses and limits process variation) in conjunction with the TRI*M methodology.

The fourth in Springer’s series on Stakeholder Management books, this volume looks back at the beginnings of Stakeholder Management and how it has developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from several thousand case studies for comparing businesses. What’s more, international case studies look at the application of Stakeholder Management in a wide array of industries such as the automotive, public and hospitality sector as well as the consumer market. The reader benefits from a well-rounded account of articles that explain the entire process from data collection to the implementation of actions derived from result analysis.

Traditional project management approaches assume that project contexts are unchanging and key factors, though complicated, are reducible to unambiguous elements for management and control. Whilst this assumption has simplified the task for writers and educators, it is increasingly being recognised that these techniques do not work in projects which may be described as complex (due to their size, technical difficulties, conflicting environmental and political constraints or poorly understood or shared goals). Tools for Complex Projects draws on research in the areas of project management, complexity theory and systems thinking to provide a ready reference for understanding and managing the increasing complexity of projects and programmes. The main part of the book provides a series of fourteen project tools. Some of these tools may be used at the level of the whole project life-cycle. Others may be applied ad hoc at any time. In each case, the authors provide: detailed guidelines for using the tool, information on its purpose and the types of complexity for which it is most appropriate, the theoretical background to the tool, a practical example of its use, and any necessary words of caution. This is an example of advanced project management at work; sophisticated tools that require a level of project and management expertise and offer rigorous and highly practical methods for understanding, structuring and managing the most complex of projects.

Understanding public opinion is integral to modern democracies. Social research and opinion polls give people the opportunity to express their views and provide an efficient way to measure public opinion. This book illustrates how public opinion polling matters in politics, in the public sphere, and more generally in globalized economies. It presents results from opinion polls in more than 30 countries, especially 12 in-depth case studies from various countries around the world.

How can effective project management transform not just outcomes, but entire organizations? In a world where change is the only constant, mastering the art and science of project management has never been more crucial. This comprehensive guide delves into the essential principles and practices of project management, empowering professionals to lead projects with confidence and precision. From the foundational elements of the Project Management Body of Knowledge (PMBOK) to the latest Agile methodologies, this book offers a deep dive into the core concepts that drive successful project delivery. Readers will discover the significance of the triple constraint—scope, time, and cost—and how balancing these elements can make or break a project. The importance of stakeholder engagement is also emphasized, revealing how effective communication and collaboration can foster a culture of trust and commitment, ultimately leading to greater project success. One of the standout features of this guide is its focus on the twelve key principles outlined in the PMBOK 7, designed to enhance decision-making and problem-solving in real-world scenarios. Each principle is not only explained in detail but also accompanied by practical applications, ensuring readers can immediately implement these strategies in their own projects. The book also explores how to tailor approaches to fit various project contexts, equipping professionals with the tools needed to adapt to the ever-changing landscape of project management. A special emphasis is placed on performance domains, including stakeholder management, team dynamics, and risk management, providing readers with a holistic view of the project lifecycle. Strategies for building high-performing teams, managing uncertainty, and delivering value to stakeholders are discussed in depth, illustrating the multifaceted nature of effective project leadership. As readers progress through the chapters, they will find valuable insights into planning, execution, and continuous improvement. Practical examples and real-life case studies enrich the learning experience, making complex concepts accessible and relatable. Finally, the guide offers tips for preparing for the PMP exam, including sample questions and strategies for managing exam day stress. This comprehensive approach ensures that readers are not only well-prepared for the certification but also equipped to excel in their project management careers. Embark on a transformative journey that will elevate your project management skills and empower you to lead with confidence, ensuring that every project you undertake is a success.

Without standardized construction elements such as nuts, bolts, bearings, beams, resistors and the like, the design of physical equipment is hopelessly inefficient, and engineers are continually bogged down with re-designing these elements over and over again. Emphasizing a top-down approach, this volume considers the purpose and basic features of design and how the concept of value can provide a quantitative measure of that wider interaction of the engineered object with its environment. This work also develops the domain in which functional design takes place and explores how the system concept can be embedded in that domain. It proposes a number of functional design elements and develops them in considerable detail, outlining how they can be applied as part of a coherent design framework. For greater understanding of the discussed concepts, numerous examples and analogies are included.

Technology provides accessibility otherwise unavailable to the people who can benefit from it the most. As new digital tools become less expensive and more widely available, research and real-world cases that examine the union between emergent countries and information systems are essential in determining the next steps for these nations. The Handbook of Research on Managing Information Systems in Developing Economies is a pivotal reference source that explores the effects of technological data handling within developing economies. Covering a broad range of topics such as emerging digital technologies, socio-economic development, and technology startups, this book is ideally designed for software programmers, policymakers, practitioners, educators, academicians, students, and researchers.

This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. It combines knowledge management, relationship management and advances in technology to inform the development of strategic advantage. The text adopts a value chain approach and contains a number of features to aid the learning process - chapter introductions, chapter summaries, further reading and boxed features.

Presenting a dramatic shift in the way marketing is viewed and how its value is determined, this diverse resource focuses on the retention of customers through excellent customer service. Attending to the “4 Ps” of marketing, the guidebook addresses the ways in which a marketer can make decisions with the customer’s perspective as the priority. With strategies both for one-to-one marketing and for mass customization, this critical handbook offers information for today’s ever-adapting business environment.

Governments around the globe are facing a new framework of service delivery as public-private partnerships become more prevalent. Characterized as an innovative tool for change, this area of socio-economic development is transforming the world economy. Risk Management Strategies in Public-Private Partnerships is an essential reference source for the latest scholarly research on recent developments on the relationships between public agencies and private sectors, and frameworks for effectively managing risk factors. Featuring extensive coverage on a wide variety of topics and perspectives such as service delivery, sustainability, and contractual design, this publication is ideally designed for policy makers, students, and professionals seeking current research on ways to manage problems and challenges in contractual partnerships.