Chinese and Americans often unwittingly communicate at cross purposes because they are misled by the cultural trappings of talk. This book aims to clarify their misunderstandings by examining their different ideals and strategies of talk. It draws on cultural, philosophical, and linguistic insights and traces the development of Chinese communicative strategies from Confucius through the 'eight-legged essay' to the boardrooms and streets of Hong Kong. Its formal analysis of taped interchanges and in-depth interviews reveals Chinese speakers' distinctive ways of communicating and relating. Crosstalk and Culture in Sino-American Communication will alert people to the pitfalls of cultural misunderstandings and the hidden assumptions and expectations underlying talk.

This book proposes a new theoretical and methodological approach to the investigation and explanation of intercultural differences in conflict management strategies and relational (politeness) strategies in workplace settings, taking the Chinese workplace as its focus.

This newly revised edition is both a lively introduction and practical guide to the main concepts and challenges of intercultural communication. Grounded in interactional sociolinguistics and discourse analysis, this work integrates theoretical principles and methodological advice, presenting students, researchers, and practitioners with a comprehensive and unified resource. Features new original theory, expanded treatment of generations, gender and corporate and professional discourse Offers improved organization and added features for student and classroom use, including advice on research projects, questions for discussion, and references at the end of each chapter Extensively revised with newly added material on computer mediated communication, sexuality and globalization

In today’s globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a ?problem-solving? approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: provides a state-of-the-art description of different areas in the context of intercultural communication presents a critical appraisal of the relevance of the field offers solutions of everyday language-related problems international handbook with contributions from renown experts in the field

The Chinese are known as an inscrutable people in the West. With the rapid globalisation of world business, China, with its booming economy and as one of the world's largest emerging markets, is attracting increasing numbers of international traders and investors. Various sources have shown that language and culture are, among other factors, two of the major obstacles to successful business collaborations between the Chinese and Westerners. This dissertation aims to help remove these obstacles by offering some insights into the intricate mechanisms of business negotiation between the Chinese and the Dutch. While most of the research concerning Chinese-Western communication has used everyday conversation as the subject of study, this research chooses negotiation, the core of international business, as its subject. Micro-level qualitative discourse analyses are used as the main research method in addition to ethnographic methods such as the questionnaire survey and interview. The main data used are simulated as well as real-life video-taped Chinese-Dutch business negotiations. Questionnaire survey and interview data from real-life Chinese and Dutch negotiators are used as support data. The phenomena recurrently cropping up across the negotiations are examined at a turn-to-turn level to pinpoint places where problems arise that prevent the negotiators from reaching mutual understandings and fulfilling negotiation goals. The deep-rooted cultural concepts underlying the linguistic phenomena prove to be the main trouble sources. The results of this research are relevant for both the academic and business world.

This book provides an overview of the complex role that culture plays in workplace contexts. In eight chapters, the authors cover the core aspects of culture at work from making decisions and negotiating power to gender and identity. Drawing on insights from a range of studies, they propose a new integrated framework for researching culture at work from a sociolinguistic perspective, and they apply it to the significant corpus of authentic workplace data they have collected from numerous settings in the UK, Hong Kong and New Zealand. This is key reading for researchers and recommended for advanced students of workplace and intercultural communication, sociolinguistics and discourse studies.

Utilizing the `self-OTHER' perspective as a conceptual foundation, the authors portray and interpret some of the distinctive communication practices in Chinese culture. They examine how self-conception, role and hierarchy, relational dynamics and face affect ways of conducting everyday talk in Chinese culture. They explain why miscommunication between Chinese and North Americans takes place and suggest ways to improve communication. By incorporating instances of everyday talk, the authors offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese//North American encounters.

This is the study of the status of intellectuals in the People's Republic of China during and after the events of Tiananmen Square. Currently intellectuals find themselves on the cusp of change as the socialist state monopoly on academia, scientific and technical research is yielding to market pressures. Universities must be, at least partially, self-sustaining. Entrepreneurial niches, outside of state control, are opening for intellectuals as industry privatizes. The entire society has shifted its focus from ideology to material wealth. These dramatic changes have forced choices on China's thought workers. English-Lueck, in conducting over a hundred interviews, highlights the choices and constraints of nonestablishment Chinese intellectuals at the end of the 20th century as they establish a new identity for themselves, and perhaps even for China.

The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.

In her number one bestseller, You Just Don't Understand, Deborah Tannen showed why talking to someone of the other sex can be like talking to someone from another world. Her bestseller Talking from 9 to 5 did for workplace communication what You Just Don't Understand did for personal relationships. Now Tannen is back with another groundbreaking book, this time widening her lens to examine the way we communicate in public--in the media, in politics, in our courtrooms and classrooms--once again letting us see in a new way forces that have been powerfully shaping our lives. The Argument Culture is about a pervasive warlike atmosphere that makes us approach anything we need to accomplish as a fight between two opposing sides. The argument culture urges us to regard the world--and the people in it--in an adversarial frame of mind. It rests on the assumption that opposition is the best way to get anything done: The best way to explore an idea is to set up a debate; the best way to cover the news is to find spokespeople who express the most extreme, polarized views and present them as "both sides"; the best way to settle disputes is litigation that pits one party against the other; the best way to begin an essay is to oppose someone; and the best way to show you're really thinking is to criticize and attack. Sometimes these approaches work well, but often they create more problems than they solve. Our public encounters have become more and more like having an argument with a spouse: You're not trying to understand what the other person is saying; you're just trying to win the argument. But just as spouses have to learn ways of settling differences without inflicting real damage on each other, so we, as a society, have to find constructive and creative ways of resolving disputes and differences. Public discussions require making an argument for a point of view, not having an argument--as in having a fight. The war on drugs, the war on cancer, the battle of the sexes, politicians' turf battles--in the argument culture, war metaphors pervade our talk and shape our thinking. Tannen shows how deeply entrenched this cultural tendency is, the forms it takes, and how it affects us every day--sometimes in useful ways, but often causing, rather than avoiding, damage. In the argument culture, the quality of information we receive is compromised, and our spirits are corroded by living in an atmosphere of unrelenting contention. Tannen explores the roots of the argument culture, the role played by gender, and how other cultures suggest alternative ways to negotiate disagreement and mediate conflicts--and make things better, in public and in private, wherever people are trying to resolve differences and get things done. The Argument Culture is a remarkable book that will change forever the way you perceive the world. You will listen to our public voices in a whole new way.