People working in high-risk environments need to be sensitive to others' reactions to critical stress. Critical incident stress management (CISM) is now a well-established method in crisis intervention and one that is needed within aviation. This book de

Critical incident stress management (CISM) is now a well-established method in crisis intervention, and one that is clearly needed within aviation. However, there are many peculiarities in this branch of CISM which require thorough consideration. People working in high-reliability environments need to be sensitive to others' reactions to critical stress. They are the normal reactions of normal people in abnormal situations. However, to ensure this a proper programme must be put in place, based on a scientific and standardized approach. This book describes the various methods and elements of the CISM model, as well as their interventions. It also investigates the benefits of CISM on the individual level and on an organisational strategic level. It details CISM training and courses, and features a case study based on the Überlingen accident of 2002. Critical Incident Stress Management in Aviation will be of direct relevance to human factors experts, safety managers, ATCOs and air navigation service providers, though there is also much that will be of interest to aviation physicians, psychologists and airport/airline managers.

Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development. This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore: the nature of organisational trauma traumatized organisation and business continuity organisational interventions building resilience and growth. Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.

This book presents research on how businesses can be empowered to manage their company’s risk exposure in international settings. It elaborates on approaches that advocate the minimizing of threats and sizing opportunities as the best strategy through which corporate objectives are maximized. With a focus on international business management, the book starts off with a review of literature and companies that are international in nature, before presenting several main chapters that highlight the different vital sides of both international business and risk management. Corporate Risk Management for International Business serves as a key source for managers and academic researchers in risk management and strategy to understand all related issues of managing risks and setting strategies in global way. The book also serves as a decision making guide for managers that are active in volatile and dynamic environments of international business.

This practical guide is designed to enable individual pilots, training departments and airline managers to better understand and use the techniques of facilitation. Based on extensive field studies by the editors and invited contributors, it presents an easily accessible guide to the philosophy of facilitation combined with practical applications designed to improve training and flight operations. Illustrated with realistic examples from aviation settings, and specifically designed for aviation professionals, the applications include: * debriefing of training sessions * crew self-debriefing of line operations * analysis of problematic flight incidents * assisting crew members after traumatic events It will be essential reading for managers and instructors in airline training departments, flight training organizations, flight schools and researchers in flight training.

This resource manual that provides valuable insight and practical guidance to address the difficult emotional and psychological implications in response and exposure to traumatic events. These traumatic events can be the result of human-made accidents, acts of terrorism, or natural disasters that have occurred at, in the vicinity of, or resulting from the operation of an air carrier at an airport.

The stress that comes with being a first responder has been known to lead to depression, anxiety, substance abuse, and suicide. However, few clinicians are informed about these health concerns and how to adequately treat them in this population. Therefore, there is an urgent need for practitioners to understand the latest information regarding treatments that will be useful to this specific population. Mental Health Intervention and Treatment of First Responders and Emergency Workers is an essential reference source that focuses on the latest research for diagnosing and treating mental health issues experienced by emergency personnel and seeks to generate awareness and inform clinicians about the unique circumstances encountered by these professionals. While highlighting topics including anxiety disorders and stress management, this book is ideally designed for clinicians, therapists, psychologists, psychiatrists, practitioners, medical professionals, EMTs, law enforcement, fire departments, military, academicians, researchers, policymakers, and students seeking current research on psychological therapy methods regarding first responders.

This edited volume provides mental health clinicians with knowledge to effectively work with current and former first responders. It provides strategies on how to best develop and adapt clinical assessment procedures and therapeutic interventions to better meet the unique needs found in these settings. Chapters synthesize existing literature to introduce the reader to profession-specific factors issues that exist in these contexts and describe the challenges that can present when working with police, firefighters, EMS, emergency communications operators, crime scene investigators, and corrections personnel. The book covers a range of topics that clinicians and trainees need to understand the relevant issues, develop effective treatment plans, and deliver appropriate psychological services in public safety settings. First Responder Mental Health: A Clinician’s Guide will be essential reading for mental health professionals working with first responders, as well as those in training.

The nosological roots of post-traumatic stress disorder (PTSD) may be traced back to th~American Psychiatric Association's DSM-I entry of gross stress reaction, as published in 1952. Yet the origins of the current enthusi asm with regard to post-traumatic stress can be traced back to 1980, which marked the emergence of the term post-traumatic stress disorder in the DSM III. This reflected the American Psychiatric Association's acknowledgment of post-traumatic stress as a discrete, phenomenologically unique, and reli able psychopathological entity at a time in American history when such recognition had important social, political, and psychiatric implications. Clearly, prior to DSM-I the lack of a generally accepted terminology did little to augment the disabling effects that psychological traumatization could engender. Nor did the subsequent provision of an official diagnostic label alone render substantial ameliorative qualities. Nevertheless, the post Vietnam DSM-III recognition of PTSD did herald a dramatic increase in research and clinical discovery. The American Red Cross acknowledged the need to establish disaster mental health services, the American Psychological Association urged its members to form disaster mental health networks, and the Veterans Administration established a national study center for PTSD.

Learn about the latest key applied psychological methods and techniques in aviation: Expert guidance from academia and industry Based on the latest research Practice oriented More about the book This collection of chapters on the latest methods and tools for applied research in aviation psychology guides the diverse range of professionals working within aviation on how to adapt flexibly to the continuously evolving requirements of the aeronautical landscape. Experts from the industry and academia explore selected applications, ranging from aviation system engineering to bridging the gap between research and industrialization, safety culture, training and examination. Psychological tools are explored, including designing biocybernetic adaptive systems, predictive automation, and support for designing the human role in future human–machine teaming concepts. Special chapters are dedicated to spatial disorientation, reactivity, stress, eye-tracking, electrodermal and cardiac assessment under the influence of G forces. This is essential reading for aviation psychologists, human factors practitioners, engineers, designers, operational specialists, students and researchers in academia, industry, and government. The practitioners and researchers working in other safety critical domains (e.g., medicine, automotive) will also find the handbook valuable. Members of the European Association for "Aviation Psychology (EAAP) and the Austrian Aviation Psychology Association (AAPA)" will get a discount on purchase orders of the book. Please contact your society to get more information!