Without a solid credit and collection foundation on which to base important decisions, problems tend to multiply in any freight transportation company. In this valuable guide the author will help you to: - Minimize risk when granting credit - Learn how to overcome excuses when collecting your invoices - Have a better understanding of the freight industry - Access templates for letters and forms in English and in Spanish - Bottom line-Increase your recovery rate! This book can be tremendously useful as a practical tool to build and maintain a profitable client portfolio. This book is available in Spanish as well. For more information go to his Web site, www.freightcollections.com, in the section entitled, "Books" or write to him at [email protected].

Entrepreneur’s experts show you how to boost your bottom line with credit and collections Proper credit and collections policies are essential for a small business. They allow a business to make more money--even without making more sales--by more efficiently collecting from customers. Ultimate Credit and Collection Handbook teaches you how to create or improve a credit department, maintain a credit policy, and avoid bad debt. It includes up-to-date information on relevant state and federal laws.

“Credit Management is the heart of an organizations very survival”. Many studies carried out on the growing sickness in industries and businesses reveal that BAD DEBT is the ONE major cause for bankruptcy. In a successful and vibrant economy, selling on credit has a number of advantages, especially when it generates a larger volume of business as well as widens one's market share. In fact, selling on credit often 'Makes' or 'Breaks' a sale and at most times gives one that edge over competition. Yet, one cannot afford to take this area of credit control so lightly, as too many companies everyday are mounting with debts that are increasingly doubtful of recovery. The most precarious risk therefore to a company’s profit on the sale is by way of interest expense from delayed collection. In essence, that is what credit management is all about and its objective can be said “to have the highest possible debtors (sales) for the shortest possible time (collection/profit)”. Before the customer buys your goods both are interested - he in need of your goods and you in collecting the value of goods sold ie; the money; but once he gets the goods on credit, he is no more interested in fulfilling his obligation of paying. It's only you (for your money!). A company can have the finest product, a superb sales record and the most dedicated workforce, but if it does not get paid for its goods sold (.... and on time!) it will die. An unpaid debt is an unsecured loan being financed by your company (we can’t even call it a loan, because on a loan one earns interest. We’ll probably have to change the activity to ‘charities’!) It means that many companies are prevented from achieving their full potential, because instead of using borrowed money to develop and grow their business, they now have to borrow money just to fund their own sales ledgers (in other words their customers). When you no longer control your debtors, the cost of financing your company's cash flow is at the mercy of those very same debtors. If a business wishes to survive and prosper in today’s economic environment it must pay close attention to all the factors which affect and takes care of its cash flow. Managing Credit and Collecting Money, on time, every time, therefore are the 2 most important and vital factors which decide the fate of any business! This book: ‘Professional Debt Collection Skills’ would essentially help you do just that by covering the necessities in credit and cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone and face to face) with emphasis on the importance of documentation, reports, procedures for systematic follow-up; including series of email letters and general tips for chasing your money too, by encouraging proactive methods! From all of these objectives, you will notice that the primary objective of your collection effort is to bring the account current and, at the same time, to keep the account as a customer. Harassment by mail, in person or on telephone is generally not advisable and successful in collecting money or in retaining the account. But, by applying the proven techniques and preventive measures covered in this book, you can look forward to greater success in reducing your outstanding payments while yet retaining your customer, together with the added benefit of staying professional while also enjoying a pleasant, personal and rewarding experience. At the end, you would have learnt to manage credit, using planned preventive measures (the most vital part!), would have learnt to develop a complete systematic collection program, gained confidence in collecting money and have acquired several new ideas for immediate use, including taking back an Action Plan which can be put to immediate practice.

This updated edition provides comprehensive covers of aspects of credit and collection law with expert advice, tips and techniques to help credit managers improve their collection efforts and steer clear of costly litigation. The guide includes the actual laws with plain-English explanations of how readers can use them to their advantage, along with precedent-setting law cases and scores of legal citations.

Resource added for the Credit Business Management program 101145.

When chief financial officers, attorneys and business owners focus on debt collection - both consumer and business debts - their overall concern can be generally summarized in two short sentences: What can I do legally? and Where do I find the answer? Aspen Publishers' Complete Guide to Credit and Collection Law, 2009 - 2010 Edition is a comprehensive effort to answer these questions. Recent years have produced as many significant changes in the credit and collection industry as Sarbanes-Oxley produced in Wall Street. Five separate and distinct types of legislation have emerged from Congress, all of which will impact not only on the extension of credit, but also on the collection of debts. The New 2009 - 2010 Edition includes extensive coverage of: Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 Fair and Accurate Credit Transactions Act of 2003 Class Action Fairness Act of 2005 Check Clearing for the 21st Century Act Servicemember Civil Relief Act of 2003 Only Complete Guide to Credit and Collection Law, 2009 - 2010 Edition will help you raise collection rates and reduce costs, while making certain you always remain in compliance. Updated yearly and packed with useful tips and tools, this thorough guide is recognized as the industry's most comprehensive reference manual. Complete Guide to Credit and Collection Law, 2008 - 2009 Edition is immediately applicable in real-world situations, providing: Annual updates to keep you apprised of new laws, judicial decisions & hot topics Clear explanations of the key laws that affect credit and collection Easy-to-read summaries/Plain-English explanations Practical credit-risk guidelines-Practice Tips Appendices containing the actual laws, and case excerpts that you need to make informed business decisions, including: 2005 Class Action Amendments, 2005 Bankruptcy Abuse and Prevention Act; 2004 FCRA-FACTA; FDCPA; TILA; ECOA; Regulation Z; Revised Article 9 of the Uniform Commercial Code.

A breakthrough title explaining effective, cost-efficient collection methods In a down economy, the demand for a successful credit and collection game plan increases. Credit & Collections Kit For Dummies is a comprehensive guide for people involved in collection activities with accounts/clients, helping readers approach the often difficult task of collecting from late/slow paying customers, as well as determining when (and if) to extend credit to questionable ones. It gives readers the expert information and tools designed to ensure that their collection methods are both effective and legal. The book's attached CD includes helpful scripts, forms, letters, templates, and spreadsheets to help readers work efficiently and effectively. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

The Credit & Collection Guidebook shows how to achieve a balance between more sales and a reasonable amount of bad debt by focusing on the design and management of the credit and collection functions. The discussion ranges from the structure of specific jobs to the full range of collection and litigation tactics that can be used to collect money from customers.