The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can’t get paid. Learn how to take specific steps and use positive action to streamline and maximize your credit management policies. This book, Credit and Collections: A Business Perspective, is for businesses that have past due customers and need help collecting from them. It is for businesses who want to check their customer’s credit to limit credit risk and avoid bad debt. Things that have worked in the past are no longer working; everybody’s credit has changed, everyone’s job situation has changed, people have lost their homes due to the economy or weather and the flow of our business cash has taken a hit. Credit and Collections: A Business Perspective will help anyone who has customers that owe them money and will give them specific steps and actions they can take to make effective collection calls that work. This book will show you how to check a customer’s credit and determine their credit worthiness before you extend credit to someone who may not be able to pay you. With this book you can protect your business and your bottom line by protecting your most important asset, your cash flow.

HOW TO COLLECT THE MONEY PEOPLE OWE YOU is a complete credit and collections guide for the small business and individual – an invaluable resource that will help you establish effective credit policies, collect overdue bills quickly, and increase the money available to you. The book includes sample scripts for collection phone calls, sample collection letters, and important legal guidelines so you avoid the pitfalls of trying to collect. The book shows you when and how to: - Send polite reminder notices and stronger letters - Make a collection phone call - Hire a collection agency or attorney - Determine whether to extend credit and how much - Collect overdue account and maintain good will - Work with customers facing hard times - Collect from impossible deadbeats

Perfect for small business owners and others in credit sensitive professions, this guide offers everything you need to control bad debt and collect the maximum amount of money with the minimum amount of effort.

A new, revised edition of the classic guide forentrepreneurs For more than a decade, The Entrepreneur and SmallBusiness Problem Solver has been the go-to resource forbudding entrepreneurs and small business owners alike. Now in itsThird Edition, this classic has been revised and updated to meetthe needs of the modern reader in today's fast-paced businessenvironment. Covering everything from getting a start-up loan tointroducing a new product, this comprehensive guide shows you howto deal with the common problems every small business faces-withouthiring expensive outside help. This handy guide is packed with the kind of essential,down-to-earth advice everyone running a small businessneeds-whether you need help with your business plan or collecting asmall debt. This new Third Edition features new information on taxlaw changes, technological advances, and changes in governmentservices, and includes an entirely new chapter on Internetmarketing and e-commerce. Focused on practicality, the book alsofeatures downloadable, chapter-ending worksheets that will help youretain what you learned and implement it correctly. A truly uniquesource for sound business guidance, The Entrepreneur andSmall Business Problem Solver, Third Edition is aninvaluable reference that every business owner needs. Inside, you'll find world-class guidance on these topics andmore: How and where to find start-up capital Insuring your business Extending credit and collecting debts Financial record-keeping Carrying out marketing research Pricing products and services Marketing and advertising your business Doing business and marketing online Recruiting and managing employees Protecting your business and avoiding rip-offs

Here is a practical and indispensable collection of ready-to-use forms, checklists and reports for credit and collection managers and their staff. Coverage includes: successful credit management, processing new accounts, solving new account problems, resolving special situations, collection letters that collect, other effective credit letters, staying atop the slow payer, and legal matters and bankruptcy. Includes a CD-ROM containing all of the key forms and letters.

This comprehensive business-building tool gives you 150 easy-to-use examples of business letters that work, communicating your message powerfully and persuasively. In addition to the sample letters, you'll learn six steps to more effective writing - expert guidance to help you personalize your letters.