The procedure uses approaches from risk and decision analysis to identity the most relevant information; it also uses approaches from psychology and communication theory to ensure that its message is understood. This book is written in nontechnical terms, designed to make the approach feasible for anyone willing to try it. It is illustrated with successful communications, on a variety of topics."--Jacket.

Computers, Commmunication, and Mental Models is a far-ranging, focused treatment of the cognitive and behavioural issues in computer-mediated communication, knowledge representation and computer-supported co- operative work. It is also an argued development of the theoretical bases for treating computerized tools as intermediaries in the communication of mental maps between tool builders and users. Empirical trails are reported in detail sufficient for representation, in computer-based instruction, fractal dimensions of cognitive mapping and group decision support. The book is a collection of multidisciplinary papers which each shed light on the complex interactions between users and systems architects, via a common medium: computerized tools.

Computers, Commmunication, and Mental Models is a far-ranging, focused treatment of the cognitive and behavioural issues in computer-mediated communication, knowledge representation and computer-supported co- operative work. It is also an argued development of the theoretical bases for treating computerized tools as intermediaries in the communication of mental maps between tool builders and users. Empirical trails are reported in detail sufficient for representation, in computer-based instruction, fractal dimensions of cognitive mapping and group decision support. The book is a collection of multidisciplinary papers which each shed light on the complex interactions between users and systems architects, via a common medium: computerized tools.

In his only complete work of any length, Kenneth Craik considers thought as a term for the conscious working of a highly complex machine.

Nowadays, mental models are seen as crucial in systems design. Research is driven by the assumption that a better insight into a user's cognitive processes when using a system will improve design methods and provide friendly and efficient interfaces. The papers in this volume explore three fundamental issues: understanding the complexity of the intended worksystem, describing it by models and finally building the required powerful and usable system. The papers are an edited selection of those presented at the 8th interdisciplinary workshop on Mental Models and HCI, held in Austria in June 1989. They concentrate primarily on design issues, their theoretical background and the application of the concept of Human-Computer Interaction (HCI). Nevertheless, there are also contributions on theoretical topics and methodological questions.

Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

This second edition of The Human-Computer Interaction Handbook provides an updated, comprehensive overview of the most important research in the field, including insights that are directly applicable throughout the process of developing effective interactive information technologies. It features cutting-edge advances to the scientific

There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful.

"This book addresses the topic of software design: how to decompose complex software systems into modules (such as classes and methods) that can be implemented relatively independently. The book first introduces the fundamental problem in software design, which is managing complexity. It then discusses philosophical issues about how to approach the software design process and it presents a collection of design principles to apply during software design. The book also introduces a set of red flags that identify design problems. You can apply the ideas in this book to minimize the complexity of large software systems, so that you can write software more quickly and cheaply."--Amazon.