This volume is a collection of papers on emerging concepts, approaches and ideas in information systems research. It examines theoretical and methodological issues related to both information systems development in general and the complexity of information systems as socio-technical systems. The book draws on invited papers selected from the proceedings of the 25th International Conference on Information Systems Development (ISD) held in Katowice, Poland, August 24 - 26, 2016. The invited conference papers were revised and expanded and present research that is focused on context, creativity, and cognition in information systems development. These issues are significant as they provide the basis for organizations to identify new markets, support innovative technology deployment, and enable mobile applications to detect, sense, interpret, and respond to the environment.

This book is about complexity in Information Systems (IS). The subject is addressed from both conceptual and applied perspectives. Concepts are drawn from information theory, industrial design and software engineering. Its content capitalizes on experiences gathered by the authors during various contracting jobs involving software architecture, modeling and IS architecture that were conducted for large organizations in the banking and industry sectors, as well as in the public sector. The authors develop the point of view according to which mastering complexity involves two essential steps: first, one should develop a clear understanding of the real nature of complexity within the IS; second, one should identify the primary causes which contribute to its uncontrolled growth and organize these into a logical framework, in order to define efficient countermeasures. Both technical and psychological causes of complexity are to be considered. Two themes make up the main thread of the book: complexity and value. Both themes are quite common when considered separately, but their interplay remains a largely unexplored topic. The analysis of this interplay is one of the sources of originality of this book.

Project success is widely covered, and the discourse on project complexity is proliferating. The purpose of this book is to merge and investigate the two concepts within the context of information system (IS) projects and understand the symbiosis between success and complexity in these projects. In this original and innovative research, exploratory modelling is employed to identify the aspects that constitute the success and complexity of projects based on the perceptions of IS project participants. This scholarly book aims at deepening the academic discourse on the relationship between the success and complexity of projects and to guide IS project managers towards improved project performance through the complexity lens. The research methodology stems from the realisation that the complexity of IS projects and its relationship to project success are under-documented. A post positivistic approach is applied in order to accommodate the subjective interpretation of IS-project participants through a quantitative design. The researchers developed an online survey strategy regarding literature concerning the success and complexity of projects. The views of 617 participants are documented. In the book, descriptive statistics and exploratory factor analysis pave the way for identifying the key success and complexity constructs of IS projects. These constructs are used in structural-equation modelling to build various validated and predictive models. Knowledge concerning the success and complexity of projects is mostly generic with little exposure to the field of IS project management. The contribution to current knowledge includes how the success of IS projects should be considered as well as what the complexity constructs of IS projects are. The success of IS projects encompasses strategic success, deliverable success, process success and the ‘unknowns’ of project success. The complexity of IS projects embodies organisational complexity, environmental complexity, technical complexity, dynamics and uncertainty. These constructs of success and complexity are mapped according to their underlying latent relationships to each other. The intended audience of this book is fellow researchers and project and IS specialists, including information technology managers, executives, project managers, project team members, the project management office (PMO), general managers and executives that initiate and conduct project-related work. The work presented in this first edition of the book is original and has not been plagiarised or presented before. It is not a revised version of a thesis or research previously published. Comments resulted from the blind peer review process were carefully considered and incorporated accordingly.

Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every industry

Industry, government, and academic efforts to create a generalized systems engineering process have repeatedly fallen short. The outcome? Systems engineering failures that produce losses like the September 1999 destruction of the Mars Climate Orbiter. A simple information transfer error between teams motivated far-reaching managerial and technical

Recognizing that complexity calls for innovative, conceptual, and methodological solutions, Dealing with Complexity in Development Evaluation by Michael Bamberger, Jos Vaessen, and Estelle Raimondo offers practical guidance to policymakers, managers, and evaluation practitioners on how to design and implement complexity-responsive evaluations that can be undertaken in the real world of time, budget, data, and political constraints. Introductory chapters present comprehensive, non-technical overviews of the most common evaluation tools and methodologies, and additional content addresses more cutting-edge material. The book also includes six case study chapters to illustrate examples of various evaluation contexts from around the world.

This volume is comprised of the proceedings of the 13th International Conference on Information Systems Development held August 26th-28th, 2004, at Vilnius Gediminas Technical University, Vilnius, Lithuania. The aim of this volume is to provide a forum for the research and practices addressing current issues associated with Information Systems Development (ISD). Every day, new technologies, applications, and methods raise the standards for the quality of systems expected by organizations as well as end users. All are becoming dependent on systems reliability, scalability, and performance. Thus, it is crucial to exchange ideas and experiences, and to stimulate exploration of new solutions. This proceedings provides a forum for both technical and organizational issues.

The discipline of user experience (UX) design has matured into a confident practice and this edition reflects, and in some areas accelerates, that evolution. Technically this is the second edition of The UX Book, but so much of it is new, it is more like a sequel. One of the major positive trends in UX is the continued emphasis on design—a kind of design that highlights the designer's creative skills and insights and embodies a synthesis of technology with usability, usefulness, aesthetics, and meaningfulness to the user. In this edition a new conceptual top-down design framework is introduced to help readers with this evolution. This entire edition is oriented toward an agile UX lifecycle process, explained in the funnel model of agile UX, as a better match to the now de facto standard agile approach to software engineering. To reflect these trends, even the subtitle of the book is changed to "Agile UX design for a quality user experience. Designed as a how-to-do-it handbook and field guide for UX professionals and a textbook for aspiring students, the book is accompanied by in-class exercises and team projects. The approach is practical rather than formal or theoretical. The primary goal is still to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters. - Winner of a 2020 Textbook Excellence Award (College) (Texty) from the Textbook and Academic Authors Association - A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors' manual, dedicated web site, sample syllabus, examples, exercises, and lecture slides - Features HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the field - The only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)

This book examines the requirements, risks, and solutions to improve the security and quality of complex cyber-physical systems (C-CPS), such as production systems, power plants, and airplanes, in order to ascertain whether it is possible to protect engineering organizations against cyber threats and to ensure engineering project quality. The book consists of three parts that logically build upon each other. Part I "Product Engineering of Complex Cyber-Physical Systems" discusses the structure and behavior of engineering organizations producing complex cyber-physical systems, providing insights into processes and engineering activities, and highlighting the requirements and border conditions for secure and high-quality engineering. Part II "Engineering Quality Improvement" addresses quality improvements with a focus on engineering data generation, exchange, aggregation, and use within an engineering organization, and the need for proper data modeling and engineering-result validation. Lastly, Part III "Engineering Security Improvement" considers security aspects concerning C-CPS engineering, including engineering organizations’ security assessments and engineering data management, security concepts and technologies that may be leveraged to mitigate the manipulation of engineering data, as well as design and run-time aspects of secure complex cyber-physical systems. The book is intended for several target groups: it enables computer scientists to identify research issues related to the development of new methods, architectures, and technologies for improving quality and security in multi-disciplinary engineering, pushing forward the current state of the art. It also allows researchers involved in the engineering of C-CPS to gain a better understanding of the challenges and requirements of multi-disciplinary engineering that will guide them in their future research and development activities. Lastly, it offers practicing engineers and managers with engineering backgrounds insights into the benefits and limitations of applicable methods, architectures, and technologies for selected use cases.