Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank.

Starting a dental clinic is a long journey with many pitfalls. The authors know this well after owning 25 clinics collectively. In this guide, they teach and guide you through the journey from initial idea through first patients- plus saving you more than $50,000 in the process. With downloadable documents to match throughout the process, this guide will attack the major parts of the process including financing, site selection, floorplan design, construction, equipment selection, cabinetry, technology, marketing, systemization and cash flow control. Included in this book is a 50-page guide on setting up your OpenDental Software from scratch using the best practices.

Are you tired of feeling like you're on your own as the head of your dental practice, working to support your staff rather than the other way around? You can take control of your team for faster growth and greater profits. In Step Away from the Drill, front-office training pioneer Laura Hatch shows you how to: -Use your "why" to drive your practice -Learn to communicate like a leader -Set clear expectations that get dynamite results -Motivate your team to keep hitting your goals Are you ready to change the way you lead your practice, so you can experience greater control, have more fun in your office, and skyrocket your profits? It's all possible when you step away from the drill.

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Is Dental Insurance a Source of Problems, Frustration or Stress for Your Dental Practice? This is the most comprehensive guide ever written on the topic of dental insurance. It can serve as a training tool for those new to dental insurance, an in-depth reference for those more experienced, as well as a quick “look-up” for anyone with a question about today’s insurance landscape. Are you receiving reimbursement for 99% of your services including crowns and SRPs? Do you understand how to be highly profitable in today’s world of insurance? Is your team fully confident in the treatment plan estimates they provide patients? Do you know how to make dental insurance work for you instead of against you? If you answered no to any of these questions, you need this resource. Packed with information, illustrations, examples, tips, and case studies, this guide covers every aspect of dental insurance from claims for simple fillings to complex hybrid denture and implant cases in real life situations. It is a must-have reference for every dental office!

The Best Practice Dental Office Management Manual provides a comprehensive and structured dental business management plan for new and existing dental offices. These time-proven methods will take your practice out of the reactive management approach and transform your front office into a proactive, professional operation. This valuable manual provides the resources you need to streamline your practice's front-office procedures. The contents include detailed office policies and procedures concerning lab cases, insurance coverage and claim filing, dual insurance coverage, morning meetings, patient information, patient inactivation, patient and insurance company refunds, treatment plans, billing, collection, aged accounts, and aged insurance. Also included are detailed duties of each front-office staff position, detailed insurance claim information for dental procedures that require narratives, 15 easy-to-follow action flow charts, and sample forms and letters. The manual offers an effective checks and balances system that promotes accuracy and attention to detail. It also serves as an important training tool and reference for front-office staff and ensures continuity in performance with staff transitions and new employees. Written office policies and procedures are a must for every dental office. Whether yours is a new practice or you've been practicing for years, the Best Practice Dental Office Management Manual provides a clear and concise blueprint for effective and consistent front-office operations and management.