Cisco® Unified Presence offers companies powerful opportunities to improve productivity. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, it helps people find each other faster, solve problems more quickly, pursue opportunities with more agility, and increase customer satisfaction. Written by three leading Cisco experts, Cisco Unified Presence Fundamentals explains the concepts behind Unified Presence, the technologies involved, their interdependencies, and how to troubleshoot them. The authors support their discussions of concepts and techniques with many sample applications, guiding network professionals to real-world mastery even if they have never used presence technologies. This book will be an indispensable resource for all Cisco partners and system integrators who need to understand Unified Presence and build solutions, and for all IT and networking professionals who must work with or support those solutions. This is the only book that Walks readers step by step through configuring Cisco Unified Presence Presents practical sample applications that encourage readers to explore and innovate in their own organizations Thoroughly covers the technical aspects of deploying Presence and explains how it can be used within key vertical markets Presents troubleshooting techniques from both server- and client-side perspectives Plan, install, configure, support, and profit from Cisco Unified Presence Understand the components of a Cisco Unified Presence solution and how they fit together Gain valuable insight into how Cisco Unified Presence can increase productivity, scheduling capabilities, and interactivity for evolving industries Understand crucial interdependencies that impact Cisco Unified Presence design, functionality, and behavior Configure Cisco Unified Presence for Federation Understand how to resolve Unified Presence issues with built-in tools and diagnostic utilities This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, passwords, and management techniques.

This volume constitutes the refereed proceedings of the confederated international conferences: Cooperative Information Systems (CoopIS 2013), Distributed Objects and Applications (DOA-Trusted Cloud 2013), and Ontologies, Data Bases and Applications of SEmantics (ODBASE 2013) held as part of OTM 2013 in September 2013 in Graz, Austria. The 47 revised full papers presented together with 6 short papers and 5 keynotes were carefully reviewed and selected from a total of 137 submissions. The papers are organized in topical sections on business process management; process modelling; service management; social networking; models and schemas; technical advances in cloud computing; towards trusted cloud computing; privacy for the cloud; querying and mining semantic information; semantic matching and mapping; semantic information management; semantics in use.

Preparing for the latest CCNA® Voice exam? Here are all the CCNA Voice commands you’ll need to prepare for the Cisco 640-461 ICOMM v8.0 Exam, in one handy, condensed resource. Filled with valuable, easy-to-access information, the CCNA Voice Portable Command Guide is portable enough for you to use whether you’re in the server room or the equipment closet. This quick reference summarizes all commands, keywords, command arguments, and associated prompts relevant for Exam 640-461, and offers tips and examples for applying these commands in live Cisco Unified Communications environments. Topics covered include • Fundamentals: Unified Communications components, functions, call signaling, media flows, and VoIP quality • Preparation: Configure Cisco switches, routers, and other devices to support Unified Voice • Provisioning: Create/modify users, accounts, endpoints, directory numbers, user and mobility features, and calling privileges • Messaging and Presence: Configure voice messaging, Cisco Unity Connection, and Cisco Unified Presence • Management/Monitoring: Generate reports, monitor voicemail usage, perform backups, and more • Support: Verify PSTN connectivity and define fault domains; troubleshoot endpoints, call quality, and voicemail Access all CCNA Voice commands–use as a quick, offline resource for research and solutions Logical how-to topic groupings provide one-stop research Great for review before CCNA Voice 640-461 certification exams Includes configuration examples for Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence Compact size makes it easy to carry with you, wherever you go “Create Your Own Journal” section with blank, lined pages allows you to personalize the book for your needs “What Do You Want to Do?” chart inside cover helps you quickly reference specific tasks This book is part of the Cisco Press® Certification Self-Study Product Family, which offers readers a self-paced study routine for Cisco® certification exams. Titles in the Cisco Press Certification Self-Study Product Family are part of a recommended learning program from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.

Install, deploy, troubleshoot Cisco Unified Presence Server and Cisco Unified Personal Communicator.This book covers lots of undocumented tricks and tips and 3rd-party tools that are useful for troubleshooting CUPS.Presence and instant messagePhone controlLDAP integrationIP Phone MessengerVoiceMaili integrationWeb Conference IntegrationXMPP/JabberCSF - Client Service FramworkCUCIMOC - Cisco Unified Communication Integration with Microsoft Office CommunicatorMicrosoft Exchange integrationMicrosoft OCS integrationLotus Sametime integration3rd-party complianceSee author's blog for more details: http://htluo.blogspot.comUse coupon "SHOWERS" to get 10% off. Use coupon "FREEMAIL305" to save on shipping (Offer ends April 30, 2010)

The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Modernize and optimize network management with APIs and automation Legacy network management approaches don't scale adequately and can't be automated well. This guide will help meet tomorrow's challenges by adopting network programmability based on Application Programming Interfaces (APIs). Using these techniques, you can improve efficiency, reliability, and flexibility; simplify implementation of high-value technologies; automate routine administrative and security tasks; and deploy services far more rapidly. Four expert authors help you transition from a legacy mindset to one based on solving problems with software. They explore today's emerging network programmability and automation ecosystem; introduce each leading programmable interface; and review the protocols, tools, techniques, and technologies that underlie network programmability. You'll master key concepts through hands-on examples you can run using Linux, Python, Cisco DevNet sandboxes, and other easily accessible tools. This guide is for all network architects, engineers, operations, and software professionals who want to integrate programmability into their networks. It offers valuable background for Cisco DevNet certification—and skills you can use with any platform, whether you have software development experience or not. Master core concepts and explore the network programmability stack Manage network software and run automation scripts in Linux environments Solve real problems with Python and its Napalm and Nornir automation frameworks Make the most of the HTTP protocol, REST architectural framework, and SSH Encode your data with XML, JSON, or YAML Understand and build data models using YANG that offer a foundation for model-based network programming Leverage modern network management protocols, from gRPC and gNMI to NETCONF and RESTCONF Meet stringent service provider KPIs in large-scale, fast-changing networks Program Cisco devices running IOS XE, IOS XR, and NX-OS as well as Meraki, DNA Center, and Webex platforms Program non-Cisco platforms such as Cumulus Linux and Arista EOS Go from “zero to hero” with Ansible network automation Plan your next steps with more advanced tools and technologies

Cisco TelePresenceTM Systems (CTS) create live, face-to-face meeting experiences, providing a breakthrough virtual conferencing and collaboration experience that transcends anything previously achievable by videoconferencing. Although the business case for deploying CTS is compelling, implementing it requires advanced knowledge of the latest networking technologies, an attention to detail, and thorough planning. In this book, four leading CTS technical experts cover everything you need to know to successfully design and deploy CTS in your environment. The authors cover every element of a working CTS solution: video, audio, signaling protocols and call processing, LAN and WAN design, multipoint, security, inter-company connectivity, and much more. They deliver start-to-finish coverage of CTS design for superior availability, QoS support, and security in converged networks. They also present the first chapter-length design guide of it’s kind detailing the room requirements and recommendations for lighting, acoustics, and ambience within various types of TelePresence rooms. Cisco Telepresence Fundamentals is an indispensable resource for all technical professionals tasked with deploying CTS, including netadmins, sysadmins, audio/video specialists, VoIP specialists, and operations staff. This is the only book that: Introduces every component of a complete CTS solution and shows how they work together Walks through connecting CTS in real-world environments Demonstrates how to secure virtual meetings using Cisco firewalls and security protocols Includes a full chapter on effective TelePresence room design Walks through every aspect of SIP call signaling design, including both single-cluster and intercluster examples for use in a TelePresence environment Provides prequalification, room, and network path assessment considerations to help you anticipate and avoid problems Tim Szigeti, CCIE® No. 9794, technical leader within the Cisco® Enterprise Systems Engineering team, is responsible for defining Cisco TelePresence network deployment best practices. He also coauthored the Cisco Press book End-to-End QoS Network Design. Kevin McMenamy, senior manager of technical marketing in the Cisco TelePresence Systems Business Unit, has spent the past nine years at Cisco supporting IP videoconferencing, video telephony, and unified communications. Roland Saville, technical leader for the Cisco Enterprise Systems Engineering team, tests and develops best-practice design guides for Cisco TelePresence enterprise deployments. Alan Glowacki is a Cisco technical marketing engineer responsible for supporting Cisco TelePresence customers and sales teams. Use Cisco TelePresence Systems (CTS) to enhance global teamwork and collaboration, both within your own enterprise and with your customers, partners, and vendors Understand how the various components of the Cisco TelePresence Solution connect and work together Integrate CTS into existing LAN, enterprise, and service provider networks Successfully design and deploy a global TelePresence network Understand the importance of room dimensions, acoustics, lighting, and ambience and how to properly design the physical room environment Provide the high levels of network availability CTS requires Leverage the Cisco quality of service (QoS) tools most relevant to CTS network provisioning and deployment Systematically secure CTS using TLS, dTLS, sRTP, SSH, and Cisco firewalls This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, protocols, and management techniques. Category: IP Communications Covers: Cisco TelePresence Systems

An introduction to next-generation web technologies This is a comprehensive, candid introduction to Web 2.0 for every executive, strategist, technical professional, and marketer who needs to understand its implications. The authors illuminate the technologies that make Web 2.0 concepts accessible and systematically identify the business and technical best practices needed to make the most of it. You’ll gain a clear understanding of what’s really new about Web 2.0 and what isn’t. Most important, you’ll learn how Web 2.0 can help you enhance collaboration, decision-making, productivity, innovation, and your key enterprise initiatives. The authors cut through the hype that surrounds Web 2.0 and help you identify the specific innovations most likely to deliver value in your organization. Along the way, they help you assess, plan for, and profit from user-generated content, Rich Internet Applications (RIA), social networking, semantic web, content aggregation, cloud computing, the Mobile Web, and much more. This is the only book on Web 2.0 that: Covers Web 2.0 from the perspective of every participant and stakeholder, from consumers to product managers to technical professionals Provides a view of both the underlying technologies and the potential applications to bring you up to speed and spark creative ideas about how to apply Web 2.0 Introduces Web 2.0 business applications that work, as demonstrated by actual Cisco® case studies Offers detailed, expert insights into the technical infrastructure and development practices raised by Web 2.0 Previews tomorrow’s emerging innovations—including “Web 3.0,” the Semantic Web Provides up-to-date references, links, and pointers for exploring Web 2.0 first-hand Krishna Sankar, Distinguished Engineer in the Software Group at Cisco, currently focuses on highly scalable Web architectures and frameworks, social and knowledge graphs, collaborative social networks, and intelligent inferences. Susan A. Bouchard is a senior manager with US-Canada Sales Planning and Operations at Cisco. She focuses on Web 2.0 technology as part of the US-Canada collaboration initiative. Understand Web 2.0’s foundational concepts and component technologies Discover today’s best business and technical practices for profiting from Web 2.0 and Rich Internet Applications (RIA) Leverage cloud computing, social networking, and user-generated content Understand the infrastructure scalability and development practices that must be address-ed for Web 2.0 to work Gain insight into how Web 2.0 technologies are deployed inside Cisco and their business value to employees, partners, and customers This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, example deployment concepts, protocols, and management techniques. Category: General Networking Covers: Web 2.0

Previous ed. by Jonathan Davidson, James Peters, 2000.