Quality management - a discipline that started in the manufacturing industry has migrated to service industries such as hospitality, hotels and health care. As these industries have embraced quality management practices, we as consumers have developed higher expectations for positive, error-free service experiences. Because of this phenomenon, there is increased pressure on non-profit and church organizations to make excellence a guiding principle of managing operations - and who more than then the church should be doing things with excellence! This book is perfect for anyone who manages the day-to-day operations of a non-profit, ministry or church. With easy to understand illustrations, this book provides practical steps to improve how the process of work gets done. Whether the process is improving the process to recruit, train and schedule volunteers, or streamlines the children's ministry check-in process, this book offers practical tips and tools with real life examples and much more!

Revised introductory brochure for Natural Church Development

Ever wonder how a restaurant or hotel earns a five-star rating? Is it the people? The location? The service? In most cases, it is all of this and more. Why should your church be any different? The Five Star Church reveals how you can pursue Christian excellence and uphold the Lord's command to "honor one another above yourselves" (Romans 12:10). It contains tips, tools and the inspiration you need to build a top-quality church that people will flock to and participate in. Now matter how small your ministry or budget, God can use your church effectively to make everyone there feel welcome and cared for - the marks of a five-star church!

“Scot and Laura do an amazing job of teaching us what a good church looks like.” —Beth Moore What is the way forward for the church? Tragically, in recent years, Christians have gotten used to revelations of abuses of many kinds in our most respected churches—from Willow Creek to Harvest, from Southern Baptist pastors to Sovereign Grace churches. Respected author and theologian Scot McKnight and former Willow Creek member Laura Barringer wrote this book to paint a pathway forward for the church. We need a better way. The sad truth is that churches of all shapes and sizes are susceptible to abuses of power, sexual abuse, and spiritual abuse. Abuses occur most frequently when Christians neglect to create a culture that resists abuse and promotes healing, safety, and spiritual growth. How do we keep these devastating events from repeating themselves? We need a map to get us from where we are today to where we ought to be as the body of Christ. That map is in a mysterious and beautiful little Hebrew word in Scripture that we translate “good,” the word tov. In this book, McKnight and Barringer explore the concept of tov—unpacking its richness and how it can help Christians and churches rise up to fulfill their true calling as imitators of Jesus.

In today's fast-food world, Christianity can seem outdated or archaic. The temptation becomes to pick up the pace and play the game. But Chris Smith and John Pattison invites us to leave franchise faith behind and enter the kingdom of God, where people know each other well and love one another as Christ loves the church.

Church leaders understand that managing the day-to-day operations of a church can be challenging because of limited resources, managing volunteer labor, and supporting the needs of the congregation. Smart Church Management: A Quality Approach to Church Administration, Third Edition is an updated guide for managing the resources of a church - which is people, time and money. This book provides tools and examples for decision making and problem-solving for church administration that is easy to understand and more importantly, quick to implement! This book also includes discussion questions to provoke thought and discussion for church teams. This book is ideal for ministry students, church boards, church leadership and church administrators.

Nearly one in four congregations in the United States is a midsize church (150-400 worshippers per week), and the midsize church has its own distinctive culture, dynamics, and characteristics. Drawing on years of research and pastoral ministry, David J. Peter has written a comprehensive handbook for pastors and staff who direct these churches. Peter covers the most important issues leaders encounter, including: - The important role they play in advancing the kingdom of God - Common cultural characteristics - Typical problems and productive solutions - Advantages over both small and large churches, and how to capitalize on them - Practices for developing healthy programs - The responsibilities of the pastor - Guidance for hiring staff and recruiting volunteers Pastors of midsize congregations will find effective resources and encouragement for successful leadership.

This is a book for pacesetters -- church leaders who desire to help their churches break free of the things that turn them in on themselves. It is a masterly mix of biblical principle, objective analysis, and personal experience.

Second Edition

Pastors want to reach the lost with the good news of Jesus. However, we've too often assumed this requires loud music, flashy lights, and skinny jeans. In this gentle manifesto, Jared Wilson—a pastor who knows what it's like to serve in a large attractional church—challenges pastors to reconsider their priorities when it comes to how they "do church" and reach people in their communities. Writing with the grace and kindness of a trusted friend, Wilson encourages pastors to reexamine the Bible's teaching, not simply return to a traditional model for tradition's sake. He then sets forth an alternative to both the attractional and the traditional models: an explicitly biblical approach that is gospel focused, grace based, and fruit oriented.