This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This series is written by experienced tutors in line with the level 2 specification. This volume covers business and adminstration.

BTEC and Heinemann have joined forces to bring you BTEC's own resources for BTEC Level 3 National Business - by the BTEC team, for BTEC learners - to support you every step of the way to BTEC success.

This student book includes all four mandatory units plus eight popular optional units providing complete coverage for the BTEC Level 3 National Supplementary Award. Assignment activities give practice for all grading criteria for the units covered, with Edexcel's own assessment tips written by BTEC Level 3 National experts.

Your guide to excelling in the complex role of a special education administrator The job of the administrator of special education is arguably one of the most difficult in a school district—and that complexity can be overwhelming. It requires an aspect of every administrative job in the district, including budgets, human resources, student advocacy, and curriculum and assessment. Written by two veteran special education administrators with more than 100 years of combined experience, this book shows current and aspiring special education administrators how to excel in the many demanding areas of their position, allowing them to be effective administrators and educational leaders. Among the many topics included in the book are The importance of visibility in the form of face-to-face interactions to assist staff, students, and building principals The importance of parents in the process The significance of confidentiality, due process, program development, and working with advocates Insight into decision-making and relationship-building A critical tool in any special education administrator′s box, as well as building administrators, central office administrators and school committee members, this book provides practical and friendly advice for a difficult but critical job.