Includes lift-up flaps, a pull-out card, sliding tabs, a fold-out page, and textured illustrations.

What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly. As Teresa Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work—progress—that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: (1) catalysts—events that directly facilitate project work, such as clear goals and autonomy—and (2) nourishers—interpersonal events that uplift workers, including encouragement and demonstrations of respect and collegiality. Brimming with honest examples from the companies studied, The Progress Principle equips aspiring and seasoned leaders alike with the insights they need to maximize their people’s performance.

NEW YORK TIMES BESTSELLER • This joyful rhyming book encourages children to value the “different” in all people, leading the way to a kinder world in which the differences in all of us are celebrated and embraced. Macy is a girl who’s a lot like you and me, but she's also quite different, which is a great thing to be. With kindness, grace, and bravery, Macy finds her place in the world, bringing beauty and laughter wherever she goes and leading others to find delight in the unique design of every person. Children are naturally aware of the differences they encounter at school, in their neighborhood, and in other everyday relationships. They just need to be given tools to understand and appreciate what makes us “different,” permission to ask questions about it, and eyes to see and celebrate it in themselves as well as in those around them.

From Sherri Duskey Rinker, the blockbuster New York Times bestselling author of Goodnight, Goodnight, Construction Site, and A. N. Kang, the acclaimed illustrator of Papillon: The Very Fluffy Kitty, comes the perfect graduation book for fans of The Wonderful Things You Will Be. Loudly and proudly, let’s celebrate YOU! This charming new picture book celebrates all the small but important milestones on the way to growing up, from the first wobbly baby steps to the time when they’re ready to leave the nest. With irresistible illustrations and an inspiring message, Celebrate You! will cheer and encourage readers of any age.

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

Children often experience strong and sudden bursts of emotion. Learning how to manage their emotions in a healthy way is essential for their social development as well as their own wellbeing. Helping your child navigate their emotions can feel like an enormous challenge, but it doesn't have to be: "Two Monsters and Me" is here to help! In this self-help book for kids, Milo and two friendly monsters learn about anger, self-control, and manners while playing together and tackling common, everyday challenges. The book offers practical solutions for parents on how to calm and redirect their child's anger, as well as how to help them understand and manage this emotion. Self-regulation and tolerance are essential social skills and will improve your child's emotional health. Using fun and simple activities, this anger management picture book for children helps you teach your child how to recognize and cope with anger. While reading together, you will teach your toddler how to manage their anger in a healthy, positive way, and help your child grow confident and self-assured. Why is "Two Monsters and Me" a perfect choice for kids aged 4 to 8?

For centuries, African American women have been remaking the world, giving testament to the power of hope, courage, and resilience. But it took the inspired generosity of Oprah Winfrey to honor fully the many gifts of sisterhood. For three amazing days–from May 13 to 15, 2005–a distinguished group of women was invited to celebrate the enduring achievements of twenty-five of their mentors and role models–and in the process pay tribute to the long, glorious tradition of African American accomplishment. The brilliant centerpiece of the weekend was the reading aloud of Pearl Cleage’s poem “We Speak Your Names,” written especially for the occasion and appearing here for the first time in this beautiful keepsake book. As deeply moving in print as it was during that weekend of love and praise, the poem names each of the women honored: Dr. Maya Angelou, Coretta Scott King, Diahann Carroll, Toni Morrison, Nikki Giovanni, Rosa Parks, Katherine Dunham, and other legends of the brightest magnitude. With heartfelt eloquence, Pearl Cleage (herself a luminary of the younger generation) celebrates her distinguished elders’ strength, their magic, their sensuality, their loving kindness, their faith in themselves, and the priceless example of their lives. In her introduction, the poet shares: “My sisters, here, there, and everywhere, this poem is for you. Use it, adapt it, pass it on. . . .” Destined to become a classic, We Speak Your Names is a treasure to keep forever and a precious, inspiring gift for the ones you love.

While most children learn to read fairly well, there remain many young Americans whose futures are imperiled because they do not read well enough to meet the demands of our competitive, technology-driven society. This book explores the problem within the context of social, historical, cultural, and biological factors. Recommendations address the identification of groups of children at risk, effective instruction for the preschool and early grades, effective approaches to dialects and bilingualism, the importance of these findings for the professional development of teachers, and gaps that remain in our understanding of how children learn to read. Implications for parents, teachers, schools, communities, the media, and government at all levels are discussed. The book examines the epidemiology of reading problems and introduces the concepts used by experts in the field. In a clear and readable narrative, word identification, comprehension, and other processes in normal reading development are discussed. Against the background of normal progress, Preventing Reading Difficulties in Young Children examines factors that put children at risk of poor reading. It explores in detail how literacy can be fostered from birth through kindergarten and the primary grades, including evaluation of philosophies, systems, and materials commonly used to teach reading.

Yay! It's been a great day! A book to get out when your child has their very own little victories. Schools and nurseries send kids home with stickers and have celebrated an achievement. It's a chance to ask your child and take the opportunity to show interest in what they are doing and to celebrate with them.

With more than twenty years of experience as a professionally certified life coach in Australia, Shannah Kennedy lays out her recommended approach to life in The Life Plan, an easy-to-follow guide that helps readers build their confidence, declutter their lives, form strategic habits, envision their potential, prioritize their goals, and make their dreams a reality. With more than twenty years of experience as one of Australia’s foremost life coaches, bestselling author Shannah Kennedy describes her approach to living your best life in The Life Plan, a workbook that gives you a collection of simple strategies designed to build your confidence, prioritize your goals, and make your dreams a reality in a changing world. Do you want to change your life? Do you find yourself not quite accomplishing all of your goals and dreams? Do you feel stagnant in your routine and need to establish a new one? The Life Plan has you covered. Shannah’s time-tested strategies will motivate you to retake control over your life, give you space to explore your true self and values, and provide a how-to manual on creating new beneficial wellness habits, prioritizing your professional and personal goals, and effectively developing and maintaining methods for self-care and the revitalization of your life. Whether you’re years into building your career, have a family, and want to re-evaluate your life or you’re newly out of school and looking to plan your future effectively, this book will both motivate and give you the tools to start fresh and help you succeed—all while feeling like you have a life coach in your pocket cheering you on. So what are you waiting for? Start living your best life today.