Evaluation-based performance management systems are flawed, ineffective and inefficient. Markle shows why and describes in detail an exciting new system based on a coaching, not a coercing, paradigm. His "catalytic" approach integrates performance management into the entire people development process. Markle provides tools that can be used to quickly and easily measure the effectiveness and efficiency of any performance management system. With examples, forms, and hands on guidance, Markle's book is essential for HR professionals, business executives, and for organizational development specialists in corporations and academia.

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them. Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

Provides a practical, research-based roadmap for developing and applying twelve key competencies to multiply an individual’s impact, elevate the performance of others, and accelerate progress toward mission-oriented goals, generating greater value.

Most executives have a big, hairy, audacious goal. But they install layers of stultifying bureaucracy that prevent them from realizing it. In this article, Jim Collins introduces the catalytic mechanism, a simple yet powerful managerial tool that helps turn lofty aspirations into reality. The crucial link between objectives and results, this tool is a galvanizing, nonbureaucratic way to turn one into the other. But the same catalytic mechanism that works in one organization won’t necessarily work in another. So, to help readers get started, Collins offers some general principles that support the process of building one effectively. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey to of becoming a masterful coach along with guiding ideas, tools, and methods.

"Coaching," Lisa Haneberg says, "is agile, service-oriented persistence with a tolerance for the unexplainable and a willingness to go down a path that is not yours, does not interest you, and requires that you buy new shoes to traverse unharmed." This tongue-in-cheek description suggests the fun and breezy tone of this book. This is most decidedly not just another book about generational differences, nor is it yet another "how to coach" book. Coaching Up and Down the Generations looks at the key processes of transferring knowledge, developing teams, and collaborating, and examines how different age groups can better learn from one another and even experience major breakthroughs that will improve their progress--despite disparate backgrounds. You'll find a thorough examination of key issues in intergenerational coaching situations, including what constitutes great coaching, at any age; a complete overview of each generation and how they view life, technology, work, communication, and behavior; how to handle clashing communication styles and preferences; the importance of "coachability" in yourself and others regardless of different habits, opinions, and work styles; how to cultivate a coaching environment where the different generations can have provocative conversations and truly help one another. With this book as your guide, you can show the generations how to find common points of interest, needs, and goals. You'll find ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all ages to become catalytic coaches and engaged performers.

Alphronzo Moseleys Doctor of Strategic Leadership final project forms the basis for this relevant book, Coaching ROI: Delivering Strategic Value Employing Executive Coaching in Defense Acquisition. Clearly, Moseley has done a very good job of providing a new addition to Defense acquisition studies. Moseley is an executive coach through the Cambridge Group Worldwide, Boston, MA. His research is one taken at Regent University for the purpose of enhancing leadership development among executive acquisition managers to provide a global learning environment to support a mission-ready defense acquisition workforce that develops, delivers, and sustains effective and affordable war-fighting capabilities. The progress for Moseley and his colleagues as executive coaches at DAU is measured according to how well the defense acquisition workforce does its mission. Since the executive coaching initiative is the first of its kind at the university, a level 5 evaluation - the fifth level of evaluating coaching measured by a return on investment (ROI) - would provide a deeper understanding of the sources of business value and especially how coaching creates monetary value in Defense acquisition. The results indicated that the executive coaching program delivered strategic value represented by a conservative ROI of 1,066 percent. Similarly, the coachees and their organizations experienced six business results: increased customer satisfaction, increased resources, increased work-group productivity, reduced cycle time, increased organizational efficiency, and increased personal productivity.

NEW 4TH EDITION now available! Refer to isbn: 9781473691124 THE BOOK THAT CHANGED THE COACHING FIELD FOREVER This current, third edition includes fresh coaching examples, the latest in coaching terminology and an expanded, web-based 'Coach's Toolkit'. Used as the definitive resource in dozens of professional development programs, Co-Active Coaching teaches the transformative communication process that allows individuals from all levels of an organization - from students to teachers, and direct reports to managers - to build strong, collaborative relationships.

This isn't your typical changemaking book, because it's not for your typical changemaker. It's for the innovators who can't stop taking in information, connecting dots, and changing the world-even when the world hasn't asked for it. Even when the changemaker desperately needs a break. If that sounds familiar, you aren't broken, difficult, or an incurable workaholic. You're a Catalyst, and authors Tracey Lovejoy and Shannon Lucas believe that means you're a rock star. You just need to have the language to understand your process and key tools to help you survive it. As Catalysts themselves, Tracey and Shannon work to make Catalysts better understood, connected, and supported in their processes. Instead of a how-to, they've created a personal operations manual that will help you move fast without losing people, break shit with intentionality, and lessen the intensity of the burnout cycle. Move Fast. Break Shit. Burn Out. won't tell you to stop working-it will help you finally, sustainably work well.

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation - both professional and personal - that comes when leaders utilize coaching to turn their paycheck-driven teams into cultures of vibrant and successful growth. Since founding his company Building Champions Inc. in 1996, Harkavy and his team have coached thousands and shared their knowledge by certifying coaching leaders across the country. Now, in this strategic and thought-provoking guide, he shares his proven strategy for improving your team’s performance while raising quality of life inside and outside of the office. In Becoming a Coaching Leader, you will learn: the core four foundations to every coaching strategy, the most powerful leadership tools you can and should leverage, and the key behaviors and disciplines of successful coaching leaders. Becoming a Coaching Leader shows you how to leverage coaching techniques to equip tomorrow’s leaders and pave a lasting leadership legacy.