Casino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation. In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gaming–leisure–tourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact. Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for all those undertaking casino management courses.

Complete guidance to the ins and outs of gaming operations Management personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino. Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations. This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.

The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.

A collection of 15 academic articles addressing issues around integrated resort casinos and the implications for economic growth and social impacts. The articles focus primarily on a case study of Slovenia.

Not all integrated resorts are created equal. What are the essential components of a truly integrated resort? The answer lies in the key elements that allow a resort to achieve full integration. Only through this does an integrated resort reach its maximum potential. To achieve this, the principles of integration must extend beyond the resort's boundaries. “How I Built an Integrated Resort" is the definitive handbook that reveals the secrets behind successful integrated resorts. It distinguishes the genuine from the imitators. This guide outlines the blueprint for a robust IR industry and details the "who, what, why, and how" of the entire integrated resort lifecycle - from ideation, to planning, execution, design and implementation. Only then can it transcend the limitations of traditional definitions where the whole is greater than the sum of its parts. This book is an essential read for: Integrated Resort Operators Government Policymakers Hospitality Developers Investors Academic Researchers Stakeholders in the Gaming and Hospitality industry

Las Vegas in Singapore looks at the collision of the histories of Singapore and Las Vegas in the form of Marina Bay Sands, one of Singapore's two integrated resorts. The first history begins in colonial Singapore in the 1880s, when British administrators revised gambling laws in response to the political threat posed by Chinese-run gambling syndicates. Following the tracks of these punitive laws and practices, the book moves into the 1960s when the newly independent city-state created a national lottery while criminalizing both organized and petty gambling in the name of nation-building. The second history shifts the focus to corporate Las Vegas in the 1950s when digital technology and corporate management practices found each other on the casino floor. Tracing the emergence of the specialist casino designer, the book reveals how casino development evolved into a highly rationalized spatial template designed to maximize profits. Today an iconic landmark of Singapore, Marina Bay Sands is also an artifact of these two histories, an attempt by Singapore to normalize what was once criminalized in its nationalist history. Lee Kah-Wee argues that the historical project of the control of vice is also about the control of space and capital. The result is an uneven landscape where the legal and moral status of gambling is contingent on where it is located. As the current wave of casino expansion spreads across Asia, he warns that these developments should not be seen as liberalization but instead as a continuation of the project of concentrating power by modern states and corporations.

Examines the principal element that go into the operation of a successful gambling casino: casino structure, casino credit, hotel marketing, accounting procedures, and government controls.

Targeted analytics to address the unique opportunities in hospitality and gaming The Analytic Hospitality Executive helps decision makers understand big data and how it can drive value in the industry. Written by a leading business analytics expert who specializes in hospitality and travel, this book draws a direct link between big data and hospitality, and shows you how to incorporate analytics into your strategic management initiative. You'll learn which data types are critical, how to identify productive data sources, and how to integrate analytics into multiple business processes to create an overall analytic culture that turns information into insight. The discussion includes the tools and tips that help make it happen, and points you toward the specific places in your business that could benefit from advanced analytics. The hospitality and gaming industry has unique needs and opportunities, and this book's targeted guidance provides a roadmap to big data benefits. Like most industries, the hospitality and gaming industry is experiencing a rapid increase in data volume, variety, and velocity. This book shows you how to corral this growing current, and channel it into productive avenues that drive better business. Understand big data and analytics Incorporate analytics into existing business processes Identify the most valuable data sources Create a strategic analytic culture that drives value Although the industry is just beginning to recognize the value of big data, it's important to get up to speed quickly or risk losing out on benefits that could drive business to greater heights. The Analytic Hospitality Executive provides a targeted game plan from an expert on the inside, so you can start making your data work for you.