In this national bestseller, the co-founder of Amway blends his own amazing story with an inspiring, proven plan for establishing businesses that are both highly profitable and compassionate. "A terrific book".--Larry King.

Addressing a gap in the examination of market-centric and individual-focused aspects of care, this volume brings together interdisciplinary insights from across the social sciences to enrich the debate in the field of business and management around the treatment of care, compassion and capitalism.

It may seem like a recent trend, but businesses have been practising compassionate capitalism for nearly a thousand years. Based on the newly discovered historical documents on Cambridge’s sophisticated urban property market during the Commercial Revolution in the thirteenth century, this book explores how successful entrepreneurs employed the wealth they had accumulated to the benefit of the community. Cutting across disciplines, from economic and business history to entrepreneurship, philanthropy and medieval studies, this outstanding volume presents an invaluable contribution to our knowledge of the early phases of capitalism. A companion book, The Cambridge Hundred Rolls Sources Volume, replacing the previous incomplete and inaccurate transcription by the Record Commission of 1818, is also available from Bristol University Press.

The Psychopath Factory: How Capitalism Organizes Empathy examines how the requirements, stimuli, affects and environments of work condition our empathy. In some cases, work calls for no empathy – characters who don’t blink or flinch in the face of danger nor crack under pressure. In other cases, capitalism requires empathy in spades –charming, friendly, sensitive and listening managers, customer service agents and careers. When workers are required to either ignore their empathy to-do a job, or dial it up to increase productivity, they are entering a psychopathic modality. The affective blitz of work, flickering screens, emotive content, vibrating alerts and sounding alarms erode our sensitivities whilst we are modulated with attention stimulants, social lubricants and so called anti-anxiety drugs. This is amidst a virulent and exacerbating climate of competition and frenzied quantification. Capitalism pressures us to feign empathy and leverage social relationships on one hand, whilst being cold and pragmatic on the other. We are passionate and enthusiastic whilst keeping a professional distance. Sympathy, care, compassion and altruism are important; The Psychopath Factory: How Capitalism Organizes Empathy argues that itis a mistake to presuppose that empathy can achieve these. Rather than being subject to the late capitalist organization of our empathy, psychopathy could be a means of escape.

International #1 Best Seller Business is the most pervasive and influential force on the planet today. Its activities transcend national and international borders. Its activities are not unduly constrained by financial, political, cultural, ethnic, or religious concerns. The net of this is that business, as a prevalent and important force, has a moral responsibility to guide, enhance, value, and nourish the existence of all that it encounters. In the world today, the absolute opposite of this occurs. Business today seldom assesses the efficacy of its activities through the lens of anything but profit. The true purpose of business is to uplift the experience of existing. It is not to make owners wealthy. It is not to produce ever-cheaper goods and services. It is not to keep an avaricious and toxic economic model afloat. And it is certainly not (with no apology to Milton Friedman) to make a profit. From our perspective, business is nothing less than a spiritual discipline, it requires the same integrity, commitment, intentionality, courage, discipline, and compassion as any other spiritual discipline. Spiritual disciplines honor life, in all its forms, as having innate and intrinsic value simply because it exists. It's the honoring of this value-the ennobling of this value-that is called forth when we approach business as a spiritual undertaking. It is the compassionate thing to do.

Morality is often imagined to be at odds with capitalism and its focus on the bottom line, but in The Moral Neoliberal morality is shown as the opposite: an indispensible tool for capitalist transformation. Set within the shifting landscape of neoliberal welfare reform in the Lombardy region of Italy, Andrea Muehlebach tracks the phenomenal rise of voluntarism in the wake of the state’s withdrawal of social service programs. Using anthropological tools, she shows how socialist volunteers are interpreting their unwaged labor as an expression of social solidarity, with Catholic volunteers thinking of theirs as an expression of charity and love. Such interpretations pave the way for a mass mobilization of an ethical citizenry that is put to work by the state. Visiting several sites across the region, from Milanese high schools to the offices of state social workers to the homes of the needy, Muehlebach mounts a powerful argument that the neoliberal state nurtures selflessness in order to cement some of its most controversial reforms. At the same time, she also shows how the insertion of such an anticapitalist narrative into the heart of neoliberalization can have unintended consequences.

You'll learn from this compelling book, coauthored by Marc and veteran journalist Karen Southwick, how important philanthropy is and what kind of positive messages it sends to your employees and to outside stakeholders. You'll discover how some of the best practitioners of good community service - among them IBM, Timberland, Hewlett-Packard, Lens Crafters, Wells Fargo, and many others - have put their ideals into practice. The examples of salesforce.com and smaller companies included in the book will demonstrate that giving back is not a matter of size nor of longevity, but of early and sustained commitment. That commitment must come from the executives of the company, particularly the CEO, and extend down to the newest employee. It must be reinforced at company meetings and integrated within the corporation. I'll put it bluntly: We want to get companies that don't give to start giving. People can't take it with them. Salesforce.com is a wonderful model, because, starting at the top, Marc has the passion. If you have passion and let your people become involved, the sky's the limit on what the company can do.

One of the most important manuscripts surviving from thirteenth-century England, the corpus of documents known as the Hundred Rolls for Cambridge have been incomplete until the recent discovery of an additional roll. This invaluable volume replaces the previous inaccurate transcription by the record commission of 1818 and provides new translations and additional appendices. Shedding new light on important facets of business activity in thirteenth-century Cambridge, this volume makes a significant contribution to our knowledge of the early phases of capitalism. This unique text will be of interest to anyone working in the fields of economic and business history, entrepreneurship, philanthropy and medieval studies. A research monograph based on recently discovered historical documents, Compassionate Capitalism: Business and Community in Medieval England, by Casson et al, is also now available from Bristol University Press.

An incisive and powerful investigation of corporate impact on human and planetary well-being Freedom of choice lies at the heart of American society. Every day, individuals decide what to eat, which doctors to see, who to connect with online, and where to educate their children. Yet, many Americans don't realize that these choices are illusory at best. By the start of the 21st century, every major industrial sector in the global economy was controlled by no more than five transnational corporations, and in about a third of these sectors, a single company accounted for more than 40 percent of global sales. The available options in food, healthcare, education, transportation, and even online presence are largely constructed by corporations, whose sweeping influence have made them the public face and executive agents of 21st-century capitalism. At What Cost confronts how globalization, financial speculation, monopolies, and control of science and technology have enhanced the ability of corporations and their allies to overwhelm influences of government, family, community, and faith. As corporations manipulate demand through skillful marketing and veto the choices that undermine their bottom line, free consumer choice has all but disappeared, and with it, the personal protections guarding our collective health. At What Cost argues that the world created by 21st-century capitalism is simply not fit to solve our most serious public health problems, from climate change to opioid addiction. However, author and public health expert Nicholas Freudenberg also shows that though the road is steep, human and planetary well-being constitute a powerful mobilizing idea for a new social movement, one that will restore the power of individual voice to our democracy. With impeccably detailed research and an eye towards a better future, At What Cost arms ordinary citizens, activists, and health professionals with an understanding of how we've arrived at the precipice, and what we can do to ensure a healthier collective future.

We are in the midst of a global crisis of care. How do we get out of it? The Care Manifesto puts care at the heart of the debates of our current crisis: from intimate care--childcare, healthcare, elder care--to care for the natural world. We live in a world where carelessness reigns, but it does not have to be this way. The Care Manifesto puts forth a vision for a truly caring world. The authors want to reimagine the role of care in our everyday lives, making it the organising principle in every dimension and at every scale of life. We are all dependent on each other, and only by nurturing these interdependencies can we cultivate a world in which each and every one of us can not only live but thrive. The Care Manifesto demands that we must put care at the heart of the state and the economy. A caring government must promote collective joy, not the satisfaction of individual desire. This means the transformation of how we organise work through co-operatives, localism and nationalisation. It proposes the expansion of our understanding of kinship for a more 'promiscuous care'. It calls for caring places through the reclamation of public space, to make a more convivial city. It sets out an agenda for the environment, most urgent of all, putting care at the centre of our relationship to the natural world.