If you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need about the skills that matter most at work, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch – it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. Save time – it’s quick and easy to read Get smart - just the essential knowledge you need Feel good - watch your confidence grow Business Express - know how in no time!

This team tactics guide outlines effective and essential skills that demonstrate how employees can directly contribute to overall team success, as well as showing how to identify early warning signs of barriers to team effectiveness

In The Discipline of Teams, Jon Katzenbach and Douglas Smith explore the often counter-intuitive features that make up high-performing teams—such as selecting team members for skill, not compatibility—and explain how managers can set specific goals to foster team development. The result is improved productivity and teams that can be counted on to deliver more than just the sum of their parts. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Praise for Team Players and Teamwork "In the new edition of Team Players and Teamwork Glenn Parker updates his landmark compendium on the essential effect of cross-functional teamwork to encompass the added complexities of globalization facing team leaders and team members in the twenty-first century. Anyone participating on or managing members of a cross-functional team will benefit from reading this essential guide to successful teamwork." -Jeffrey W. Warmke, vice president, global project management and leadership, Daiichi Sankyo Pharma Development "Glenn Parker has the unique combination of sound thinking and clear writing. In his recent version of Team Players and Teamwork he succeeds in taking this combination of skills to a higher level." -Sivasilam "Thiagi" Thiagarajan, president, Workshops by Thiagi, Inc. "Glenn's book is a must-read for team leaders and team members who are looking for a comprehensive set of tools and ideas to help teams perform more effectively. Glenn offers practical wisdom-based on years of first-hand experience-that is unparalleled in the field of team dynamics." -Robert Hoffman, executive director, organization development and talent management, oncology business unit, Norvartis Pharmaceuticals Corporation

Align HR practices with your objectives and keep your company competitive A company's ability to grow and stay on top of customer demand has always depended heavily on the quality of its people. Now, more than ever, businesses recognize that finding (and keeping) a highly skilled and motivated workforce is pivotal to success. Maybe you're a business owner and your company is growing, or you're an employee at a small- to midsize-company and management has asked you to take on some—or all—of their HR functions. Either way, knowing how to set up and implement successful HR practices (not to mention navigating the legal minefields in today's increasingly regulated environment) can be tricky. Human Resources Kit For Dummies is your one-stop resource for learning the nuts and bolts of HR. It gives you forms and templates that you can put to immediate and productive use. New information on anti-discrimination legislation; measuring performance; hiring, firing, and retaining employees; and training and development plans The latest info on online and social media policies Updated forms and contracts, from job application forms and sample employee policies to performance appraisals and benefit plan worksheets If you're currently working in Human Resources or are responsible for employees in your business, the tools presented here help you maximize the effectiveness of your own HR program.

Learn the secrets of becoming the team member who makes a difference at work with the help of Chesla, a consultant who teaches sales and customer service managers how to create team environments. Checklists & worksheets.

This Communication Skills book is a complete guide to improving your communication skills, covering the various types of communication including verbal, nonverbal, written, interpersonal, and group communication. The book starts by providing a definition of communication and the communication process and goes on to discuss the different types of communication and the barriers that can hinder effective communication. The section on verbal communication offers tips for improving your speaking skills, including how to overcome common speaking errors, while the section on nonverbal communication explains how to interpret and improve your nonverbal cues. The communication book also provides guidance on writing effective emails, letters, and memos, including tips for avoiding common writing errors and proofreading your writing. Interpersonal communication is discussed in detail, including strategies for building and maintaining relationships and resolving conflicts, while the section on group communication offers tips for leading and participating in group discussions and making effective group decisions. The book of communication skills concludes with a section on public speaking, covering how to prepare for a speech, communication skills questions and answers, delivery techniques, and overcoming stage fright. Throughout the book, there are practical exercises and examples to help you improve your communication skills, making it an essential resource for anyone looking to enhance their ability to communicate effectively in both personal and professional settings.

Organizations are only as productive as the interactions that take place between individuals, teams and divisions. This book is a short, engaging guide for dramatically improving the quality of these interactions. The four 'keys' that Judith Katz and Frederick Miller provide offer a framework and a common language for creating an open, honest and supportive workplace, one where people aren't afraid to speak up and where everyone feels respected. The four keys are: - Lean into Discomfort: Be willing to move beyond your comfort zone, and help create an environment where others feel the same way. - Listen as an Ally: Try to find ways you can support fellow employee's ideas. - Share Your Intent and Intensity: Make it crystal clear how committed you feel to any idea you raise. - Share Street Corners: Your perspective - your corner - is only one point of view. Actively encourage people from other ""corners' to offer their perspectives.

In this internationally bestselling sequel to the classic business book In Search of Excellence, Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence. The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success. Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.