This work explains the rise and evolution of an occupational group in its efforts to professionalize, and offers an interpretive analysis of the factors that have historically shaped and influenced public school supervision.

In both professional and academic fields, there is increasing interest in the way in which white-collar workers engage with institutions and networks which are complex social constructions. Covering a wide variety of countries and types of organization, this volume examines the diverse ways in which individuals' ethnic, gender, corporate and professional identities interact. This book brings together fields often viewed in isolation: ethnographies of groups traditionally studied by anthropologists in new organisational contexts, and examinations of the role of identity in corporate life, opening up new perspectives on central areas of contemporary human activity. It will be of great interest to those concerned with practical management of institutions, as well as those of us who find ourselves working within them.

Eliot Freidson has written the first systematic account of professionalism as a method of organizing work. In ideal-typical professionalism, specialized workers control their own work, while in the free market consumers are in command, and in bureaucracy managers dominate. Freidson shows how each method has its own logic requiring different kinds of knowledge, organization, career, education and ideology. He also discusses how historic and national variations in state policy, professional organization, and forms of practice influence the strength of professionalism. In appraising the embattled position of professions today, Freidson concludes that ideologically inspired attacks pose less danger to professionals' institutional privileges than to their ethical independence to resist use of their specialized knowledge to maximize profit and efficiency without also providing its benefits to all in need. This timely and original analysis will be of great interest to those in sociology, political science, history, business studies and the various professions.

This updated edition of a classic study of ethics in business presents an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Robert Jackall takes the reader inside a topsy-turvy world where hard work does not necessarily lead to success, but sharp talk, self-promotion, powerful patrons, and sheer luck might. This edition includes a new foreword linking the themes of Moral Mazes to the financial tsunami that engulfed the world economy in 2008.

To be effective, government must be run by professional managers. When decisions that should be taken by government officials are delegated to private contractors without adequate oversight, the public interest is jeopardized. Verkuil uses his inside perspectives on government performance and accountability to examine the tendencies at both the federal and state levels to 'deprofessionalize' government. Viewing the turn to contractors and private sector solutions in ideological and functional terms, he acknowledges that the problem cannot be solved without meaningful civil service reforms that make it easier to hire, incent and, where necessary, fire career employees and officials. The indispensable goal is to revitalize bureaucracy so it can continue to competently deliver essential services. By highlighting the leadership that already exists in the career ranks, Verkuil senses a willingness, or even eagerness, to make government, like America, great again.

Bureaucracy is a curse – it seems we can’t live with it, we can’t live without it. It is without doubt one of the fundamental ideas which underpin the business world and society at large. In this book, Tom Vine observes, analyses and critiques the concept, placing it at the heart of our understanding of organisation. The author unveils bureaucracy as an endlessly emergent phenomenon which defies binary debate – in analysing organisation, we are all bureaucrats. In building an experiential perspective, the book develops more effective ways to interact with bureaucracy in theory and practice. Empirical material take centre stage, whilst the book employs ethnographic and auto-ethnographic methods to illuminate the existential function of bureaucracy. Taking examples from art, history and culture, this book provides an entertaining alternative academic analysis of bureaucracy as a key idea in business and society which will be essential reading for students and scholars of work and organisation

This book clarifies current efforts to reform teaching by providing a conceptual analysis of what a professional and a bureaucratic view of teaching entail. Case studies are presented illustrating what happens when differing approaches to teachers' work are tried in three school districts. The first chapter describes the two approaches to reform by examining their conceptions of what students should learn and how and what teachers should teach. The next three chapters present the stories of three districts' efforts to redesign teaching; the teacher program is described in its district context, and issues of implementation are analyzed. Chapter 5 examines how the three districts implemented divergent conceptions of teacher reform. Chapter 6 analyzes the politics of redesign by examining the roles of different groups in shaping district policies. The final chapter synthesizes the arguments of the book and suggests that while short-term improvements can be accomplished through bureaucracy, serious reform requires professionalization. An extensive reference list and three appendices--research methods, a site visit guide, and an academy survey--complete the volume. (LL)

The present revised edition is an attempt to understand how industrial labor was transformed and to identify the historical process by which good jobs were created. It is, therefore, an account of the bureaucratization of employment, since many of the features that define good jobs; stability, internal promotion, and rule-bound procedures are characteristic of bureaucratic organizations. The book also examines the upheaval in the labor markets of the 1980's and 1990's, which has caused a reduction in the number of good jobs. Chapter 9 in this revised edition carries the narrative forward from 1945 to the present time, examining both the high-point of the bureaucratic system in the 1950's and 1960's--the golden years--and its erosion since then.

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.