Effective organizational communication begins with employees, who should be communications ambassadors for a district. From administrators to teachers to school bus drivers to custodians, employees set the tone for a district. The informal conversations they have at church, the bowling alley, the barbershop and other venues can make or break the image of a district. Armed with information, they can dispel misinformation. Without information, they can contribute to the grapevine of discontent. With the most credible sources of information about schools coming from teachers, parents, students and other school staff members, it is critical that school districts develop, fund, implement and evaluate their internal communications programs. "Building Public Confidence in Urban Schools: It Begins Inside the District" is a guide for administrators and board members to not only understand and appreciate the need for quality internal communications, but to begin developing an internal communications system to complement effective community outreach and media relations programs. The guide is a project of the Public Relations Executives Network of the Council of the Great City Schools based on annual meetings of the district communications directors.

Most Americans agree on the necessity of education reform, but there is little consensus about how this goal might be achieved. The rhetoric of standards and vouchers has occupied center stage, polarizing public opinion and affording little room for reflection on the intangible conditions that make for good schools. Trust in Schools engages this debate with a compelling examination of the importance of social relationships in the successful implementation of school reform. Over the course of three years, Bryk and Schneider, together with a diverse team of other researchers and school practitioners, studied reform in twelve Chicago elementary schools. Each school was undergoing extensive reorganization in response to the Chicago School Reform Act of 1988, which called for greater involvement of parents and local community leaders in their neighborhood schools. Drawing on years longitudinal survey and achievement data, as well as in-depth interviews with principals, teachers, parents, and local community leaders, the authors develop a thorough account of how effective social relationships—which they term relational trust—can serve as a prime resource for school improvement. Using case studies of the network of relationships that make up the school community, Bryk and Schneider examine how the myriad social exchanges that make up daily life in a school community generate, or fail to generate, a successful educational environment. The personal dynamics among teachers, students, and their parents, for example, influence whether students regularly attend school and sustain their efforts in the difficult task of learning. In schools characterized by high relational trust, educators were more likely to experiment with new practices and work together with parents to advance improvements. As a result, these schools were also more likely to demonstrate marked gains in student learning. In contrast, schools with weak trust relations saw virtually no improvement in their reading or mathematics scores. Trust in Schools demonstrates convincingly that the quality of social relationships operating in and around schools is central to their functioning, and strongly predicts positive student outcomes. This book offer insights into how trust can be built and sustained in school communities, and identifies some features of public school systems that can impede such development. Bryk and Schneider show how a broad base of trust across a school community can provide a critical resource as education professional and parents embark on major school reforms. A Volume in the American Sociological Association's Rose Series in Sociology

This document on the working conditions of urban teachers reports data from a survey of 31 elementary, middle, and secondary schools in five urban school districts. More than 400 interviews were conducted with teachers, school administrators, central office personnel, district officials, board members, and union officials. The observations, interviews, and analyses confirm that, in most of these schools, the working conditions of teachers are bleak and would not be tolerated in other professions. Among the findings are the following: (1) physical conditions are sub-standard because of a lack of maintenance, repair, and space; (2) safety is not a serious problem to teachers, except in very depressed neighborhoods; (3) teachers do not have even the basic resources needed, let alone access to new technologies; (4) teachers consider hiring more personnel to address the personal problems of students a higher priority than hiring more teachers to reduce class size; (5) teachers generally understand the cultural gulf between them and their students but are unable to deal with what they consider aberrant student behavior; (6) teachers perceive that they are losing control over what they teach, primarily because of district-wide testing policies although they are in control of how they teach; and (7) teachers have little confidence in supervision, staff development, or central office leadership. Characteristics of good working conditions are identified. Tables illustrate the data. Appendices compare these findings with those of other studies, provide a list of about 100 references, describe the methodology, and compare school effects. (BJV)

Schools Cannot Do It Alone tells of Jamie Vollmer, businessman and attorney, as he travels through through the land of public education. His encounters with blueberries, bell curves, and smelly eighth graders lead him to two critical discoveries. First, we have a systems problem, not a people problem. We must change the system to get the graduates we need. Second, we cannot touch the system without touching the culture of the surrounding town; everything that goes on inside a school is tied to local attitudes, values, traditions, and beliefs. Drawing on his work in hundreds of districts, Jamie offers teachers, administrators, board members, and their allies a practical program to secure the understanding, trust, permission, and support they need to change the system and increase student succes

This monograph presents papers from the 2000 Mayors' Institute on City Design and the public forum that followed it. Essays include: "Schools for Cities: Urban Strategies" (Sharon Haar); "Reenvisioning Schools; The Mayors' Questions" (Leah Ray); "Why Johnny Can't Walk to School" (Constance E. Beaumont); "Lessons from the Chicago Public Schools Design Competition" (Cindy S. Moelis and Beth Valukas); "Something from Ǹothing': Information Infrastructure in School Design" (Sheila Kennedy); "An Architect's Primer for Community Interaction" (Julie Eizenberg); "The City of Learning: Schools as Agents for Urban Revitalization" (Roy Strickland); and "Education and the Urban Landscape: Illinois Institute of Technology" (Peter Lindsay Schaudt). Case Studies include: "Prototypes and Paratypes: Future Studies" (Sharon Haar); "Lick-Wilmerding High School, San Francisco" (Pfau Architecture Ltd.); "Architecture of Adjustment, New York City' (kOnyk Architecture); "Booker T. Washington School for the Performing and Visual Arts, Dallas" (Allied Works Architecture Inc.); "Camino Nuevo Middle School, Los Angeles" (Daley, Genik Architects); "Elementary School Prototypes, Chicago Public Schools" (OWP/P Architects). (Contains 31 bibliographic references.) (SM).

The authors of this volume argue that urban education is in urgent need of reform and that, although there have been plenty of innovative and even promising attempts to improve conditions, most have been doomed. The reason for this, they agree, lies in the failure of our major cities to develop their "civic capacity"--The ability to build and maintain a broad social and political coalition across all sectors of the urban community in pursuit of a common goal.

This timely book exposes the complexities and realities facing urbanness and urban schools that are inadequately funded and denigrated, along with students who continue to be misidentified, misassessed, miscategorized, misplaced, and misinstructed by illprepared and unprepared educators and service providers. The text very successfully demonstrates the comprehensive nature and connectedness of problems and prospects in urban education. This book will be an added resource to researchers, scholars, educators, and service providers. It should be an excellent required text for graduate and undergraduate courses in all branches of education. Addition-ally, the book will be of interest to education administrators at all levels, public school teachers, policy makers, and change agents. The thirteen chapters discuss and explore the following primary topics:• Urban education and the quest for democracy, equity, and excellence• Educating urban learners with and without special needs• Personnel preparation and urban schools• Teaching and learning in urban schools• Educational leadership in urban schools• Insights into educational psychology and what urban practitioners must know• Managing violence in urban schools• Financing urban schools• Reducing the power of “whiteness” in urban schools• Promises and challenges of building and the future perspectives of urban education.

Contemporary problems in urban education are explored in this collection of papers. The leading article discusses the implications of urban decay and demographic change for school finance and educational accountability. The second paper stresses the need for a basic skills curriculum, well-trained teachers, and the inclusion of parents in curriculum decision making and planning. Subsequent articles focus on the objectives of school improvement programs; government responsibility in urban school reform; the "crisis of confidence" in urban schools; school public relations policies; the importance of community support in improving urban schools; the responsibilities of office and support staff; strategies for motivating students in urban schools; and the effects of negative school environments on urban youth. Other topics discussed include the leadership role of the urban school principal, the political responsibilities of school administrators, and a voluntary desegregation plan for the Philadelphia, Pennsylvania public schools. Contributing authors include Scott D. Thomson, Santee Ruffin, Bernard C. Watson, Bernard G. Kelner, Ronald H. Lewis, Mark R. Shedd, Thomas J. Burns, Vincent E. Reed, Larry Ascough, John C. Fareira, Robert L. Schain, Sydney Weiss, Andrew Robinson, Emeral A. Crosby, Robert W. Evans, James E. Hagerty, Barbara J. Love, Byrd L. Jones, Atron A. Gentry, Frank B. Pesci, Sr., and Richard D. Hanusey. (GC)

Ideas for positive personal action to build confidence in our public schools.