Don’t permit your organization to be lulled into complacency after recovering from a tough recession. Explore what’s necessary to improve the performance of your organization, including the development of leaders at all levels who will use their full capabilities to boost collective results. The High-Performance Organization Model identifies the steps needed to diagnose what will be required to achieve the strategic outcomes you define as success. It shows which levers will move the organization in the direction you decide is critical. This book contains more than just theory; here you’ll find case studies of local governments—demonstrating how Commonwealth Centers for High-Performance Organizations’ (CCHPO) model has been applied in the past to improve performance. You will learn how employees emerged as leaders to identify and tackle problems, developed the tools needed, and organized their thoughts to work through solutions which could be applied effectively without the traditional bureaucratic hassle. These examples show how a supportive, values-based work culture can be cultivated to expand thinking power by increasing discretionary effort from all levels of the organization. Engaged employees can be leaders who refocus your services, improve your processes, save money, and solve problems. Your organization can benefit from the full range of talents, skills, and abilities that often lie untapped, but become accessible through the principles of the High-Performance Organization model. This model will be an indispensable tool for any person looking to make significant improvements throughout their organization. The detailed case studies and easy-to-follow model created by the Commonwealth Center for High-Performance Organizations make for a pleasantly informative guide that will give a special advantage to readers who implement their standards.

Don't permit your organization to be lulled into complacency after recovering from a tough recession. Explore what's necessary to improve the performance of your organization, including the development of leaders at all levels who will use their full capabilities to boost collective results. The High-Performance Organization Model identifies the steps needed to diagnose what will be required to achieve the strategic outcomes you define as success. It shows which levers will move the organization in the direction you decide is critical. This book contains more than just theory; here you'll find case studies of local governments-demonstrating how Commonwealth Centers for High-Performance Organizations' (CCHPO) model has been applied in the past to improve performance. You will learn how employees emerged as leaders to identify and tackle problems, developed the tools needed, and organized their thoughts to work through solutions which could be applied effectively without the traditional bureaucratic hassle. These examples show how a supportive, values-based work culture can be cultivated to expand thinking power by increasing discretionary effort from all levels of the organization. Engaged employees can be leaders who refocus your services, improve your processes, save money, and solve problems. Your organization can benefit from the full range of talents, skills, and abilities that often lie untapped, but become accessible through the principles of the High-Performance Organization model. This model will be an indispensable tool for any person looking to make significant improvements throughout their organization. The detailed case studies and easy-to-follow model created by the Commonwealth Center for High-Performance Organizations make for a pleasantly informative guide that will give a special advantage to readers who implement their standards.

The more than three dozen cases presented here will help you understand what high-performance organizations are and develop a clearer understanding of the preconditions to major change, the steps essential to getting started, and ways to overcome common roadblocks. This book details the eight characteristics common to high-performance agencies, illustrating each with concrete examples.

Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorganize and restructure, enhance leadership, and create flexible, performance-driven agencies.

Improving government on a macro level is only possible with public managers who herald change on a micro level. While many studies of government reform focus on new policies and programs, these public managers—building relationships built on trust—are the real drivers behind many successful reforms. In this second edition, chapter authors once again draw on their real-world experience to demonstrate the importance of values-based leadership. With new research and lessons from the first two years of the Obama administration, chapters focus on the concrete ways in which leaders build effective relationships and trust, while also improving themselves, their organizations, and those they coach. Surveying agencies both horizontally and vertically, The Trusted Leader also addresses how public managers can collaborate with political appointees and the legislative branch, while still engaging with citizens to create quality customer experiences. Two brand-new chapters focus on: “Effective Conversations”—the importance of one-on-one conversations to building trust, with a model for having such conversations. “The Diversity Opportunity”—the need to effectively lead across a diverse workforce and a diverse society to build trust in both realms. With the addition of chapter headnotes, the editors provide necessary context, while the new “Resources for Further Learning” feature guides readers toward additional print and web resources.

"Mastering Council Meetings guides councils toward smooth, efficient, and fair meetings using effective leadership principles and practices grounded in Robert's Rules of Order."--Back cover.

High performance buildings maximize operational energy savings; improve comfort, health, & safety of occupants & visitors; & limit detrimental effects on the environment. These Guidelines provide instruction in the new methodologies that form the underpinnings of high performance buildings. They further indicate how these practices may be accommodated within existing frameworks of capital project administration & facility management. Chapters: city process; design process; site design & planning; building energy use; indoor environment; material & product selection; water mgmt.; construction admin.; commissioning; & operations & maintenance.

This completely updated and revised edition tackles today's complex human resource issues, and provides best practices and insight on addressing long-term workforce needs, recruiting and maintaining a high-performance team, and creating an environment where excellence thrives.

Synergistic Design of Sustainable Built Environments introduces and illustrates a novel systems approach that fosters both design excellence and a leap toward a more biocentric (ecologically sustainable) design paradigm. The book provides a deeper understanding of the theories and principles of biocentric design and offers detailed descriptions of the synergistic design process of integrating theories and principles into practice. It also presents extensive thermal and visual built environment design strategies, along with qualitative and quantitative information that designers can use to generate feasible solutions in response to varying climate and occupant comfort. Features: Examines the principles and practices of the synergistic design (a fusion of anthropocentric and biocentric) of sustainable built environments and how they relate to practical applications. Presents climatic data and its analysis along with sun-path diagrams for numerous cities to aid in the design of sustainable built environments in multiple regional contexts. Includes numerous case studies of sustainable built environments in varying climatic zones. Explains how renewable energy (solar, wind, biomass, geothermal, hydro, fuel cells) can be successfully integrated in the built environment. This forward-thinking and highly illustrated book will be an invaluable reference to all those concerned with sustainable built environments and related architectural issues.