For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.

divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV

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Revd Osoba Otaigbe has written a comprehensive guide for helping the church more effectively relate and serve across cultural borders. Whether youre welcoming a community of refugees, travelling on a short-term mission experience, befriending an expat family, or simply interacting with an increasingly diverse society, this guide will help you love your neighbour. The book is packed full of insights about cultural intelligence and brings them to life for Christians. The case studies and discussion questions are particularly useful for making the theoretical ideas immensely practical. As both a cultural intelligence researcher and a Christian, it gives me great joy to commend Revd Osoba and his work to you. David Livermore, PhD., author of Leading with Cultural Intelligence and President of Cultural Intelligence Centre USA Building Cultural Intelligence in Church and Ministry is a timely contribution to our understanding of the way varied global and local cultures can be nurtured to offer a rich and meaningful engagement in our lives and in work. It draws on a wide range of scriptural and practical examples that makes it an easy to read and understand study guide for various audiences. The guidance on how to develop cross-cultural competence, in particular, makes the book a must-read, one that promises to equip the reader with the much required understanding, appropriate responses, and management of diverse cross-cultural engagements in both missions and ministries. Dr Maureen Ayikoru, Senior Lecturer, Anglia Ruskin University, United Kingdom In our rapidly changing society it is really important that we all develop greater cultural intelligence. If we are to become the vibrant Kingdom community of all nations that the Bible envisages we need much greater understanding and appreciation of those who are different from ourselves. This book, and the assessment and workshops that go alongside it, will be particularly helpful for leaders, churches and groups who want to grow in this area. Relating the concepts of cultural intelligence to passages of Scripture, it will certainly encourage some great discussion, learning and reflection for discipleship and mission. Revd Lynn Green, General Secretary, Baptist Union of Great Britain Building Cultural Intelligence in Church and Ministry is a worthwhile work with important things to say and to give perceptive and practical guidance Prof David Dunn-Wilson, Honorary Research Fellow, Cliff College, United Kingdom Building Cultural Intelligence in Church and Ministry book has done a marvelous job of integrating scriptural basis and reference points in the exploration of the cultural intelligence factors as they relate to ministry and mission. This being interspersed with practical and real world scenarios and examples is very helpful. The reflection/study guide questions are also well written and will provide for deeper learning, discussion and application. There is a considerable amount of information and detail to work through and I would suggest that people work through the book at a steady pace so that they can fully digest that immense learning and insights that this book will give. Adrian Kistan, Principal Consultant, Intercultural Solutions, Australia More than ever, cultural intelligence is a much-needed competence to grow, develop and nurture. Current fears and conflicts on the global and in local contexts, and not the least in churches, underscore this. Through this timely volume, Osoba O. Otaigbe brings his expertise as a cultural intelligence researcher, and years of experience working in cross-cultural and diverse contexts to offer an invaluable resource for churches. Building Cultural Intelligence in Church and Ministry draws on a variety of scholarly sources, biblical texts, and practical examples to provide readers with helpful insights and questions for reflection on developing cultural awareness, intelligence and competence. A welcome resource for ministerial/missional formation and both denominational and local church leadership! Michael N. Jagessar (Revd Dr) Global and Intercultural Ministries, United Reformed Church (UK)

This powerful third edition offers fresh approaches that enable school leaders to engage in effective interactions with students, educators, and the communities they serve.

Now more than ever, the populations social workers must be trained to work with represent the broadest spectrum of humanity -- in ethnicity,culture, race, religion, worldview, gender, sexual orientation, ability, and in life experiences. This text will prepare students to work with any population they will encounter in their professional career. It's divided into 3 parts; Unit 1 covers social work processes, Unit 2 contains student case examples, and unit 3 contains student exercises.

Advocates for Youth (formerly the Center for Population Options) works to increase the opportunities for and abilities of youth to make healthy decisions about sexuality.

Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations. The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice. Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines. It includes downloadable resources with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees.

Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.