Maximize speed, quality, productivity, and profits with QI Macros for Excel Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit reveals proven techniques for identifying and analyzing data that will lead to immediate results. This practical guide focuses on using Excel, one of the most widely used software packages, to drive improvement--no need to rely on expensive training in a new methodology. Free video training and a 90-day trial version of QI Macros for Excel can be found at www.qimacros.com/breakthrough. Links to YouTube videos for each chapter of the book can be found at www.breakthrough-improvement-excel.com The combination of the book, software, and video training will provide you with the tools you need to eliminate the three silent killers of productivity: delay, defects, and deviation. You'll make and sustain breakthrough improvements that will catapult your business ahead of the competition. LEARN HOW TO: Design well-organized spreadsheets for breakthrough improvement Use Excel formulas to prepare data for charting or analysis Reduce data to a manageable size using Excel's built-in functions Master the Magnificent Seven Tools of Breakthrough Improvement--value-stream maps and spaghetti diagrams, PivotTables, control charts, Pareto charts, histograms, fishbone diagrams, and matrix diagrams Follow the money to identify and plug leaks in your cash flow Identify and eliminate defects, mistakes, and errors in your processes Transform your data into visually stunning shortcuts to decisions, actions, productivity, and profits Consolidate data into well-designed Excel charts to quickly communicate performance trends Maximize QI Macros for Excel power tools to analyze and graph data Find invisible low-hanging fruit using PivotTables Sustain breakthrough improvement with control charts, histograms, and dashboards Use statistical tools, including hypothesis testing, analysis of variance, and regression analysis

This book frames business analysis in the context of digital technologies. It introduces modern business analysis techniques, including a selection of those in the Business Analysis Body of Knowledge (BABOK) by the International Institute of Business Analysis (IIBA), and exemplifies them by means of digital technologies applied to solve problems or exploit new business opportunities. It also includes in-depth case studies in which business problems and opportunities, drawn from real-world scenarios, are mapped to digital solutions. The work is summarized in seven guiding principles that should be followed by every business analyst. This book is intended mainly for students in business informatics and related areas, and for professionals who want to acquire a solid background for their daily work. It is suitable both for courses and for self-study. Additional teaching materials such as lecture videos, slides, question bank, exams, and seminar materials are accessible on the companion web-page.

Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these seemingly dissimilar approaches to increase production speed while decreasing variations and costs in your organization. Presenting problem-solving tools you can use to immediately determine the sources of the problems in your organization, the book is based on a recent survey that analyzed Six Sigma tools to determine which are the most beneficial. Although it focuses on the most commonly used tools, it also includes coverage of those used a minimum of two times on every five Six Sigma projects. Filled with diagrams of the tools you’ll need, the book supplies a comprehensive framework to help you for organize and process the vast amount of information currently available about Lean, quality management, and continuous improvement process applications. It begins with an overview of Six Sigma, followed by little-known tips for using Lean Six Sigma (LSS) effectively. It examines the LSS quality system, its supporting organization, and the different roles involved. Identifying the theories required to support a contemporary Lean system, the book describes the new skills and technologies that you need to master to be certified at the Lean Six Sigma Black Belt (LSSBB) level. It also covers the advanced non-statistical and statistical tools that are new to the LSSBB body of knowledge. Presenting time-tested insights of a distinguished group of authors, the book provides the understanding required to select the solutions that best fit your organization's aim and culture. It also includes exercises, worksheets, and templates you can easily customize to create your own handbook for continuous process improvement. Designed to make the methodologies you choose easy to follow, the book will help Black Belts and Senseis better engage their employees, as well as provide an integrated and visual process management structure for reporting and sustaining continuous improvement breakthroughs and initiatives.

This book is about how to hack Lean Six Sigma to get better understanding, retention and results in hours or days, not months or years.Faced with continuous, accelerating, disruptive change, businesses have had to find ways to respond. Surprisingly, they found a faster, better, cheaper path in Information Technologies (IT) of all places. Yet Lean Six Sigma is anything but agile. Spending months training Black and Green Belts and then waiting months or years for results is no longer acceptable. This might have been possible in the last century, but it won't work for 21st Century quality. We need to adapt Agile to Lean Six Sigma.Unfortunately, the old trial-and-error, gut-feel approaches to improving performance are too slow and error-prone to deliver anything close to perfection. The only hope any business has is to adopt the methods and tools of Lean Six Sigma to simplify, streamline and optimize performance.Lean Six Sigma can be fast, affordable and flawless, maximizing results while minimizing costs. Agile Process Innovation will focus on the Magnificent Seven "Money Belt" Tools necessary to achieve stunning, breakthrough results. Training doesn't have to take weeks or months; it can be done in a matter of hours. Projects don't have to take months or years to complete; Jay has done million-dollar projects in five days or less. The actual analysis can be done in a matter of hours, but sometimes implementation can take longer.Companies don't need more Green Belts or Black Belts. They need more Money Belts-people who can quickly find ways to save time and money to boost productivity and profitability. They can learn how to eliminate the Three Silent Killers of productivity and profitability: Delay, Defects and Deviation.Lean Six Sigma needs to pivot to a new way of achieving desired results. Integrating Agile into Lean Six Sigma is an easy way to do it. What is Agile? A method that "is characterized by the division of tasks into short phrases of work and frequent reassessment and adaptation of plans." Agile focuses on speed and adaptability, not rigid adherence to archaic methods.Is it possible to accelerate the adoption and use of Lean Six Sigma by hacking how it's implemented? Absolutely.

Chaos Engineering teaches you to design and execute controlled experiments that uncover hidden problems. Summary Auto engineers test the safety of a car by intentionally crashing it and carefully observing the results. Chaos engineering applies the same principles to software systems. In Chaos Engineering: Site reliability through controlled disruption, you’ll learn to run your applications and infrastructure through a series of tests that simulate real-life failures. You'll maximize the benefits of chaos engineering by learning to think like a chaos engineer, and how to design the proper experiments to ensure the reliability of your software. With examples that cover a whole spectrum of software, you'll be ready to run an intensive testing regime on anything from a simple WordPress site to a massive distributed system running on Kubernetes. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Can your network survive a devastating failure? Could an accident bring your day-to-day operations to a halt? Chaos engineering simulates infrastructure outages, component crashes, and other calamities to show how systems and staff respond. Testing systems in distress is the best way to ensure their future resilience, which is especially important for complex, large-scale applications with little room for downtime. About the book Chaos Engineering teaches you to design and execute controlled experiments that uncover hidden problems. Learn to inject system-shaking failures that disrupt system calls, networking, APIs, and Kubernetes-based microservices infrastructures. To help you practice, the book includes a downloadable Linux VM image with a suite of preconfigured tools so you can experiment quickly—without risk. What's inside Inject failure into processes, applications, and virtual machines Test software running on Kubernetes Work with both open source and legacy software Simulate database connection latency Test and improve your team’s failure response About the reader Assumes Linux servers. Basic scripting skills required. About the author Mikolaj Pawlikowski is a recognized authority on chaos engineering. He is the creator of the Kubernetes chaos engineering tool PowerfulSeal, and the networking visibility tool Goldpinger. Table of Contents 1 Into the world of chaos engineering PART 1 - CHAOS ENGINEERING FUNDAMENTALS 2 First cup of chaos and blast radius 3 Observability 4 Database trouble and testing in production PART 2 - CHAOS ENGINEERING IN ACTION 5 Poking Docker 6 Who you gonna call? Syscall-busters! 7 Injecting failure into the JVM 8 Application-level fault injection 9 There's a monkey in my browser! PART 3 - CHAOS ENGINEERING IN KUBERNETES 10 Chaos in Kubernetes 11 Automating Kubernetes experiments 12 Under the hood of Kubernetes 13 Chaos engineering (for) people

. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition

For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition—a major revision and the first new edition of Juran's Quality Handbook in more than 10 years—forges a new standard in tools for quality. Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control, and ensure quality results. Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications. Broad in scope and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering. Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.

Full-color, step-by-step guide to the new release of the world"s most popular word processing application Features a new, simplified, two-column design that works equally well in print and digital formats Readers will learn how to create and format documents, add tables, charts, and graphics, use mail merge, collaborate with others, save Word documents as web pages, and much more Wide page format allows the book to lie flat on the desk, making it easy for readers to follow along as they work High production quality, breadth of coverage, and low price make this the best value on the market

"Classroom in a Book: Adobe PageMaker 6.5" is a cross-platform, self-paced training guide to all the power and features of the top-rated DTP software. In a matter of hours, users can fully comprehend the complexities of the software by "doing" rather than reading. The CD contains the art files, text files, fonts, and training materials needed to complete the tutorial lessons.