“Best Practices for Managing BPI Projects provides process improvement project managers with a toolkit of good ideas and practices that will give them a real step up on mastering this critical discipline. I highly recommend it!” —Paul Harmon, Executive Editor, BPTrends, Author, Business Process Change, 3rd Edition “Based on real-world experience, this book provides a no-nonsense practical approach to running successful business process improvement projects, including the added complexity of managing organizational change. It has lots of useful templates, checklists, anecdotes, and practical advice to ensure your project executes as smoothly as possible.” —Alexey Gerasimov, CTO, My Event Guru, Inc. While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now. BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.

This is a guide for project managers who want to improve how they manage business process improvement (BPI) projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results. The book presents a variety of best practices for engaging stakeholders, driving participation, and managing BPI projects regardless of their complexity; details a step-by-step, six-phase approach to managing BPI projects effectively and successfully; shows how to enable and support continuous evaluation best practices to make process improvement a part of the culture of the organization; includes a focus on the people side of change management as well as how to engage and manage virtual BPI project teams. --

While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now. BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.

Business sustainability is the management of environmental, social, and financial demands to ensure responsible, ethical, and ongoing success. Businesses appear to have not only bought into integrating sustainability into their business plans, but have started profiting from it. This book helps project, program, and portfolio managers to integrate

With 200 pages of new content, the fifth edition of this popular guide gives new or veteran project managers a comprehensive overview of all of the best-of-breed project management approaches and tools today, including Traditional (Linear and Incremental), Agile (Iterative and Adaptive), and Extreme. Step-by-step instruction and practical case studies show you how to use these tools effectively to achieve better outcomes of projects at hand. Plus, the book provides full coverage on managing continuous process improvement, procurement management, managing distressed projects, and managing multiple team projects. The companion Web site includes exercises and solutions that accompany the project management instruction in the book.

Integrated care aims to address inequality through removing fragmented health and social care. It is being adopted worldwide, including in the UK, where the NHS is undergoing significant transformation as it introduces integrated care for all providers. This new book aims to equip students and practitioners to take the lead in this new model of care delivery. It will help them understand the key principles of integrated care and then apply these to the design, implementation and practice of integrated care in their own work. Written by academics and operational healthcare leaders, this book is ideal for final year students of nursing, allied health and social care, postgraduates, and all nursing and allied health professionals who will be required to work within the UK's new integrated care systems. - Comprehensive coverage of the design, implementation and practice of integrated care - Covers theory and concepts of integrated care as well as applicability to practice for individuals, organisations and systems - Presents a comprehensive and up-to-date evidence base for integrated care - Accessible to a range of practitioners - Wide range of case studies provide real-life examples of how integrated care has been applied in different areas - Contributions from academics across disciplines, including nursing, occupational therapy, social care and public health - Co-written with business partners, clinical leads or specialists within their field – reflects the realities of practice - Includes an international focus, with examples from countries which have a strong history in integrated care such as the Netherlands, New Zealand, USA and Finland

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

Introduction to Information Systems, 9th Edition delivers an essential resource for undergraduate business majors seeking ways to harness information technology systems to succeed in their current or future jobs. The book assists readers in developing a foundational understanding of information systems and technology and apply it to common business problems. This International Adaptation covers applications of the latest technologies with the addition of new cases from Europe, Middle East, Africa, Australia, and Asia-Pacific countries. It focuses on global business environment for students to understand the norms of using technology while operating on online platforms for exploring new avenues in different geographical locations. The book includes real business scenarios of how latest technologies such as Big Data, Cloud Computing, Blockchain, and IoT are perceived and adopted across countries. New cases highlight key technology issues faced by organizations such as designing and implementing IT security policies, dealing with ethical dilemma of securing customer data, moving IT infrastructure to cloud, and identifying how AI can be used to improve the efficiency of business operations.

"The budget and financial reporting processes are well knownsources of frustration for most CFOs. Seeking a quick fix to theproblem, the common solution is to pour more money into new andbetter software. This leaves the root cause, the inefficient anddysfunctional underlying processes and routines, unaddressed. Asthis book shows, substantial and sustainable improvements are onlyachieved through an holistic approach to process improvement,technology, strategy, and people." —Tom Henry Knudsen, Executive Vice President, Telenor EiendomFornebu AS, Proven methods for improving efficiency Corporations face a high turnover among financial managers,rapid changes in technology, lack of time and process redesignskills, and ongoing ambiguity about primary objectives behind thebudgeting and financial reporting processes. Amid this frenzy, itis the fundamental efficiency of these processes that dramaticallyimpact overall business performance. Process Improvement forEffective Budgeting and Financial Reporting provides financialmanagers with a compelling blueprint for increasing efficiency andeliminating waste of time and energy. Four operational experts layout an 80/20 plan-improving 80% of processes in 20% of the time itwould take to improve 100%-and explain a Business ProcessImprovement (BPI) plan that incorporates: The emerging trends affecting financial managers today Step-by-step process implementation Interviews with industry leaders, consultants, and managers whohave successfully instituted BPI plans Appraisals of the available software that can help or hinderthe process There is no substitute for improved efficiency. CFOs,controllers, budget managers, and financial analysts willsignificantly benefit from adding this authoritative guide to theirprofessional libraries.

Managing a project can be stressful enough without the added difficulty of coordinating project members working from different sites--or even continents! Managing Virtual Projects outlines techniques, practices, and products that are being effectively used by virtual project managers around the globe. With more projects being outsourced every day, managers will turn here to get the knowledge they need on maintaining quality and budget controls, developing documentation standards, implementing essential technologies such as Microsoft's EPM or Primavera, and more.