The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.

Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.

The new 4th edition includes a new 473 Postal Exam study guide and provides all the information needed to locate job vacancies, prepare for exams, and explore all jobs including those that don't require entrance tests. This updated edition covers all occupations from janitors, general maintenance and technicians to truck drivers, mail carriers, clerks, administrative, and clerical positions. The author provides an insider's perspective on what it takes to go from job hunter to hired, and everything in between. Damp worked 35 years for Uncle Sam. This is the only Postal Service career guide that includes related civil service job options, the new updated 473 Postal Exam and study guide and prepares the reader for interviews, and covers ALL occupations. The book helps job seekers to: Identify ALL vacancies; Match your skills to postal jobs; Locate postal exam test dates; Study for the 473 Postal Exam; Complete job applications; Prepare for job interviews; Apply for jobs that don't require exams; Explore civil service options.