Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.

“Of course, no matter where in the world she was, she could never have stayed hidden, not as long as he was willing to kill innocent people until he found her. The question was, had he stopped killing people, or was she next on his list?”--Robin Patchen, award winning author of Finding Amanda and Twisted Lies. About CONVENIENT LIES:She married her enemy…When investigative journalist Reagan McAdams discovers her new husband is part of an international crime family, she flees Paris with their newborn and returns to her childhood home in New Hampshire, where she’ll gather her inheritance before she disappears forever. She’ll do whatever it takes to protect her son from his criminal father. He never quit loving her. Brady Thomas discovers Rae is back and in trouble, and he’s going to protect her and her son, whether she wants his help or not. The death toll rises.But when Rae’s husband starts killing people to smoke her out, she has to decide what—and who—she’ll have to sacrifice to save her son.Romantic Contemporary Christian Mystery & Suspense

When Phoebe Durbin answers a mail-order bride ad, she doesn't realize the groom-to-be didn't post it. Worse, the day she arrives at her destination, she learns he doesn't even want to get married. Having nowhere else to go, she convinces him to give her a chance to prove having a woman cook and clean for him will be the best thing that ever happened to him. Abe Thomas reluctantly agrees to take Phoebe in, though he doubts they will make a good match. They're much too different. While she sees the best in things, he knows the world is much darker than she can ever imagine. No woman in her right mind would be his convenient wife. He's sure when the stagecoach comes back to town, she'll be the first one on it. After all, two people so completely different can't make a good match, can they?

'The practical advice in this book is gold dust not only for lonely people, but for those who long to help them.' - Joanna Lumley Loneliness is an epidemic on the rise. It has long been documented that older people suffer from social isolation, but teenagers do too, likewise new parents, those with disability or illness, and anybody going through a significant life change. As more people work full-time, and we interact via social media rather than face-to-face, we need to stop and ask ourselves: what can we do to ensure all our futures are more connected and socially satisfying? This book will help to share stories of loneliness to increase our empathy and understanding of it, and to look for possible solutions. Using the research the Jo Cox Commission undertook following the MP's senseless death in 2016, it offers a wealth of practical advice: how to spot the symptoms in yourself and in others; how to ease them; how to seek help and, ultimately, how to understand this most fundamental of human emotions. Its aim is simple: to provide us all with the tools we need to lead kinder, more connected lives.