How far out of your comfort zone would you be willing to explore just to find your purpose in life? Dr. Leba Brader is a well-liked and highly skilled trauma surgeon who longs for adventure outside the safety of the base hospital. When she embarks on a quest to join an expeditionary scientific mission on a remote ice moon in order to realize her full potential and make a difference, she gets more than she expected. After enduring long hours of combat and tactical training, she is confident in

A practical, step-by-step guide to leading change efforts for sustainable results Leading Change Step-by-Step offers a comprehensive and tactical guide for change leaders. Spiro's approach has been field-tested for more than a decade and proven effective in a wide variety of public sector organizations including K-12 schools, universities, international agencies and non-profits. The book is filled with proven tactics for implementing change successfully, with helpful tools to put change efforts into practice (including forms, rubrics, and helpful questions to ask). Also included are success stories that show how this approach has been used effectively in 22 states and internationally. The tools reveal how the leader analyzes situations, identifies the groups needed to get desired results, and works with them effectively to do so. Includes engaging self-analyses for leaders to inform their leadership when putting in place a change initiative Jody Spiro is an experienced leader of systems change for public, nonprofit, and private sector organizations Offers information on assessing a situation, engaging stakeholders, planning "early wins," minimizing resistance, building a supportive culture and much more This important resource shows how to translate a vision of a sustainable educational reform into a series of coordinated action steps.

A comprehensive and detailed manual of psychotherapy for treating a wide range of clinical problems briefly and effectively. Includes case studies with commentary explaining the reasons for the therapist's actions; concludes with a summary of the basic principles of brief therapy and their application to many kinds of human problems.

Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change. It focuses on the details, and provides the needed toolkit: materials that readers can refer to, draw on, and adapt. These include checklists, templates, questionnaires, tactics, FAQs, talking points, e-mails, and other resources. Short case histories illustrate what can go wrong and how it can be made to go right. The book provides a framework of seven factors that summarize the conditions, resources, and processes that support successful change. It also offers specific guidance on processes that are often employed to move a change initiative forward, including making the case for change, managing employee focus groups, and developing FAQ (Frequently Asked Question) guides. The 50 resources are designed to provide a starting-point for readers to adapt and use in their own organizations. Develop the materials to reflect your own goals and needs, and deploy them as you support your own change initiative

While governments around the world struggle to maintain service levels amid fiscal crises, social innovators are improving citizen outcomes by changing the system from within. The authors offer compelling stories, lively illustrations, and insightful interpretations on how innovators, social entrepreneurs, and change agents are dealing effectively with powerful opponents, bureaucratic hurdles, and the challenges of securing resources and support.

Tired of finding yourself flat-footed and intimidated in conversations? Want to increase your confidence and skill in discussions with family, friends, and coworkers? Gregory Koukl offers practical strategies to help you stay in the driver's seat as you maneuver comfortably and graciously in any conversation about your Christian convictions.

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

John Norman has updated his best-selling book, a guide for the firefighter and fire officer who, having learned the basic mechanics of the trade, are looking for specific methods for handling specific situations. In this new fourth edition, readers will find a new chapter on lightweight construction, a new chapter on electrical fires and emergencies, updates to many chapters including such topics as wind-driven fires, and many new illustrations.

While scholars of social and political movements tend to analyze tactics in terms of their effectiveness in achieving specific outcomes, Robert F. Carley argues by contrast that tactics are, above all, what social movements do. They are not mere means to an end so much as they are a public form of expression pointing out injustices and making just demands. Rooted in a highly original analysis of the tactically mediated relationship between race and mobilization in the work of Italian philosopher and revolutionary Antonio Gramsci, Culture and Tactics demonstrates how tactics impact the organizational structures of social movements and expand the affinities of political communities. Carley looks at how Gramsci used innovative tactics to bridge perceptions of racial differences between factory workers and subaltern groups, the latter having been denigrated to the point of subhumanity by a complex Italian national racial economy. Newly envisioning Gramsci as a theorist of race within a broader context of social struggle, Carley connects Gramsci's insights into the political mobilizations of racialized subaltern groups to contemporary critical race theory and cultural studies of racialization and racism. Speaking across disciplines and drawing on a number of empirical examples, Carley offers a battery of original concepts to assist scholars and activists in analyzing the tactical practices of protests in which race is a central factor.