There are many books out there on the concepts of leadership, the behaviors that impact leadership, and even the practices one can utilize to be a better leader. The reality for most leaders in today's workforce is that they are too busy to spend hours reading these different books and digesting the depth of content within. In order to address this gap, The Busy Leader's Guide to Caring Leadership can be read in short segments by setting aside just minutes per day, can be read during a business trip, can be easily stored in your vacation, beach, or hiking bag. is small and cheap, so it can be purchased en masse to share throughout the leadership of an organization, company, or team. With the aid of The Busy Leader's Guide to Caring Leadership, you will develop your ability to show that you care for and about others in the workplace, helping you become a better leader, capable of executing the principles of caring leadership day in and day out. Caring leadership creates a team and staff that brings their best selves to work every day-out of choice, not necessity.

There are many books out there on the concepts of leadership, the behaviors that impact leadership, and even the practices one can utilize to be a better leader. The reality for most leaders in today's workforce is that they are too busy to spend hours reading these different books and digesting the depth of content within. In order to address this gap, The Busy Leader's Guide to Caring Leadership can be read in short segments by setting aside just minutes per day, can be read during a business trip, can be easily stored in your vacation, beach, or hiking bag. is small and cheap, so it can be purchased en masse to share throughout the leadership of an organization, company, or team. With the aid of The Busy Leader's Guide to Caring Leadership, you will develop your ability to show that you care for and about others in the workplace, helping you become a better leader, capable of executing the principles of caring leadership day in and day out. Caring leadership creates a team and staff that brings their best selves to work every day-out of choice, not necessity.

A comprehensive book of “need-to-know” insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the “little things” that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader’s Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day—especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is “stand-alone,” offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example: Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and fail The importance of followership: why being a good leader requires that you first be a good follower Why we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead) Why leaders should seek consent, not consensus How to engage employees and create a positive workplace culture How to help employees find meaning and purpose in their work How to conduct difficult conversations and resolve conflicts—and why having these skills (or not) can make or break you as a leader Advice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them away Why mentoring is so powerful and how to encourage it inside your company Tips and tactics for seeing the world through your customer’s eyes How to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader’s Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It’s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better—and help your organization thrive.

Great things come in little packages: 50 commonsense (but rarely common) ideas for building the leadership potential of others.How many managers have time to plow through big books of leadership development? None! And they'll never need to with this slender book of 50 simple yet powerful ideas. The Little Book of Leadership Development goes straight to the heart of great leadership. Free of complicated theories, it focuses on what really works to get people motivated, working effectively, and acting as leaders themselves. The book delivers streamlined instructions on modeling behaviors, sharing information, building accountability, stretching teams, providing feedback, and 45 other practical strategies. Readers will be able to design a system of development tailored to their team and organization. Managers with the ability to self-reflect and a willingness to implement these positive, powerful ideas will see quick improvementsùin communication, efficiency, morale, and every other measure that points to a committed team of emerging leaders.

The Leader’s Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

A comprehensive book of “need-to-know” insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the “little things” that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader’s Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day—especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is “stand-alone,” offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example: Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and fail The importance of followership: why being a good leader requires that you first be a good follower Why we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead) Why leaders should seek consent, not consensus How to engage employees and create a positive workplace culture How to help employees find meaning and purpose in their work How to conduct difficult conversations and resolve conflicts—and why having these skills (or not) can make or break you as a leader Advice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them away Why mentoring is so powerful and how to encourage it inside your company Tips and tactics for seeing the world through your customer’s eyes How to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader’s Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It’s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better—and help your organization thrive.

Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.

Alignment - Action - Accountability Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal bestselling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations. It makes the case the vast majority of problems organizations face fall under one of the following three categories: Alignment - Think of C-suite leaders as aircraft pilots. If a pilot makes even a tiny error in setting longitude or latitude at the start of the flight, the plane can end up in the wrong city. Likewise, a small misalignment at the top echelon of a healthcare organization can spark problems that multiply as they cascade through the leadership hierarchy-causing everyone to veer off course. Action - Sometimes an organization is implementing the right action plan but it's being poorly executed. Other times, so many actions are taking place that they're working against each other, in the way that multiple medications can interfere with each other's effectiveness. Either way, the impact of each action is diminished or desired results go completely unmet. Accountability - An organization may be properly aligned and taking the right action steps, but without a good system of accountability in place, it will get only short term gains. The absence of accountability-for selecting the right talent, teaching the right tools and techniques, validating positive behaviors and evaluating overall performance-can derail long term results. Straight A Leadership offers a wealth of thoughtful, evidence-based insights on addressing the three in light of an organization's external environment. It also shows senior leaders how to evaluate their own execution in these areas and provides a tool kit that will help them get the organization moving in the right direction. It's the perfect book for any leader who wants to stay on the cutting edge in making their organization the best. -- Provided by publisher.

The Chapter Leader's Guide to Environment of Care: Practical Insight on Joint Commission Standards Thomas J. Huser, MS, CHPS Quick, concise standard explanations for Environment of Care chapter leaders "This book has significant daily use and will prepare and support facility professionals. The author candidly describes how to make difficult things happen even when other people may not be immediately on board...and the survey preparation is thorough and very user intuitive. I like the easy-to-follow format. The policy and procedure forms and examples are excellent." --Stephen J. Thurston, Safety Officer, Emergency Managment Coordinator, Indiana University Health The Chapter Leader's Guide to Environment of Care breaks down the Joint Commission's Environment of Care requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator, chapter leader and staff of all levels. Plus, to make staff training easy, this guide includes two downloadable PowerPoint(R) presentations highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Environment of Care: Build an interdisciplinary team to ensure Environment of Care compliance Achieve buy-in and support from leadership Educate staff of all levels on compliance utilizing ready-made tools and strategies Use practical advice from a seasoned expert in the field to avoid RFIs on your next survey What's inside: Standard-by-standard breakdowns and explanation by hospital safety veteran and expert Practical advice for successfully communicating with multiple levels of staff to better gain buy-in and compliance Quick tip sheets, checklists, and PowerPoint presentations for educating staff Sample mock tracer observations and questions in all areas of EOC Hospital safety and construction risk assessments Dozens of EOC policies, procedures, reports, and maintenance logs Department EOC report card and simplified scoring sheet to better communicate current compliance to department leaders and board members Table of Contents Part I: Organization and Accountabilities Board of Directors CEO Medical Staff Management Staff Key Players Part 2: Communication and Culture Hospital Staff Departmental Leadership Board of Directors Senior Leadership Part 3: Policy and Procedures Plan (EC.01.01.01) Safety and Security (EC.02.01.01, EC.02.01.03) Hazardous Materials and Waste (EC.02.02.01) Fire Safety (EC.02.03.01, EC.02.03.03, EC.02.03.05) Medical Equipment (EC.02.04.01, EC.02.04.03) Utilities (EC.02.05.01, EC.02.05.03, EC.02.05.05, EC.02.05.07, EC.02.05.09) Other Physical Environment Requirements (EC.02.06.01, EC.02.06.05) Staff Competence (EC.03.01.01) Monitor and Improve (EC.04.01.01, EC.04.01.03, EC.04.01.05) Part 4: Effective Survey Preparation Education and Training Organization Preparation Data Collection List of tools: Sample Board of Directors Report Survey Preparation for Physicians: Emergency Management Information Environment of Care Compliance: Sample Observations and Questions Survey Preparation for Staff: Emergency Management Information Security Quick Tips Temperature Logs Quick Tips Maintaining a Safe Environment Quick Tips Emergency Medical Equipment Quick Tips Fire Response Quick Tips Hazardous Materials Quick Tips Medical Equipment Failure Quick Tips Utility Failure Quick Tips Environment of Care Report Card Scoring Worksheet Safety Inspection Report Environment of Care Report Card for Department Leaders Safety Officer Statement of Authority Safety Risk Assessment Tool Officer's Report of Fall/Injury Forensic Patient Policy and Procedure Smoking Interventions Log Life Safety System Preventative Maintenance Grid Life Safety Equipment Repairs Log Interim Life Safety Management Implementation Worksheet Safe Medical Device Reporting Policy Emergency Generator Test Log and Report Construction Risk Assessment Form Employee Environment of Care Survey Plus: EOC Power Point Presentations: What You Need to Know to Train Your Staff Annual Education for Staff Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, Environment of Care chapter leader, safety officer, safety director, facility manager, and facility director Earn Continuing Education CreditsNational Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.