"In this entertaining parable, bestselling authors Paul and Britt tell how to give and be your best in five critical work dimensions - passion, competency, flexibility, communication, and ownership - and foster excellence in your organization"--

Most companies talk about excellence, but what does excellence really mean? What specific attitudes and practices lead to excellence? Drawing on years of study and decades of experience, authors Harry Paul, John Britt, and Ed Jent have zeroed in on five core qualities of excellence. In this entertaining and enlightening book, they tell how to give and be your best in each of these five critical dimensions and foster excellence in your organization and in your life. The book begins with a crime being committed: Excellence (personified) has been kidnapped, and Leadership assembles Excellence's team (Passion, Flexibility, Communication, Competency, and Ownership) and challenges them to work together to get their Excellence back. And who is the culprit? Has Average kidnapped Excellence and replaced Excellence's team with his own: N. Different, N. Ept, N. Flexible, Miss Communication, and Poser? A mysterious ransom note sparks the struggle between Average and Excellence. Integrated into this tale of organizational excellence is the story of Dave, a delivery man. The kidnapping causes Dave to contemplate his own life and relationships in a way that makes the paths of personal and organizational excellence cross and intertwine. Who Kidnapped Excellence? is a parable that helps organizations and individuals achieve their best in every aspect of their lives.

Ignite the bidding wars when you sell your house with showcasing secrets from the New York City–based home staging expert. In Feel at Home, Tori Toth pulls back the curtains on the home staging industry and walks you through a simple ten-step plan for making an impact on your housing market. The place you’ve called home is about to become your greatest asset. In a perfect world you wouldn’t need to be living in your home while it’s on the market. The experience can be grueling for sellers whose personal lives become public displays to strangers and open to their criticisms. If you’re going to be living in your home when selling you have to willingly be inconvenienced—emotionally and physically. So, what’s the best way to get out from under the microscope? Sell fast. Preparing your home for sale is more than just cleaning and decluttering, learn insider home staging secrets on how to make your space feel like home to potential buyers. When buyers feel at home, they’re more comfortable and can relate to the space, which ultimately leads to an offer. How fast can you sell your home? See for yourself. In this game-changing book by Tori Toth, founder of the Stage 2 Sell Strategy and Stylish Stagers, Inc. you’ll discover how home staging can change habits and emotions that will benefit your bottom line—and ultimately put a sold sign on your property.

While FBI agent Luke Falcon pursues a kidnapper responsible for the disappearance of his cousin's wife and son, he fears the worst as he slowly grows closer to the crime's only witness.

This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system.

“Success can be elusive, but it can be found, and it’s easier when you know the secrets. This book is a gateway to many of those secrets.” —John Gray, #1 New York Times–bestselling author of Men Are from Mars, Women Are from Venus The Book of Why (and How) is designed to help people discover their passion, purpose, and mission while also leveraging the top habits of the world’s top achievers. Broken down into three sections, The Book of Why (and How) reveals the four WHYs that can dramatically change a person’s life, the shortest path to thriving in a challenging world, and the key to becoming more enlightened in the process. In short, multiple-time TEDx speaker, Corey Poirier, helps readers tap into their purpose so they can thrive in a more enlightened way. The Book of Why (and How) is unique in the way it addresses the importance of uncovering the WHY while also revealing the HOW. Many people struggle with feeling a lack of purpose in their life and work. They also struggle with how to uncover their purpose as well as what to do with it once they do. The Book of Why (and How) tackles this exact challenge while revealing the timeless secrets Corey Poirier has discovered while interviewing more than 5,000 of the world’s top achievers. “Corey has discovered a new vitamin that may just be the most important one yet because of how it feeds your mind. It’s Vitamin P—for purpose, and in The Book of Why (and How), Corey will help you get it so you can optimize your mind and create abundance in your lives.” —JJ Virgin, New York Times–bestselling author of The Virgin Diet

Wawa, a family business with a history in dairy and manufacturing, expanded into retail in 1964, offering a friendly, personal alternative to supermarkets. Since then, the convenience store grew into a well-known company that competes against the biggest industry players in the world in three areas -- fuel, convenience, and food -- all while maintaining their personal approach and small business mentality. Now, almost 50 years later, Wawa has opened its first store in Florida and has begun to play on the national field. How did it happen? What are the reasons for their success? Why have they been able to go up against the big guys with nothing more than homegrown talent? With a mixture of personal history and business advice, Howard Stoeckel discusses the last 50 years of Wawa's growth, development, and expansion. It's the story of how a small company with a funny name made a big difference, and all it took was a little goose sense.

Mega-bestselling author Luanne Rice returns with a ripped-from-the-headlines story of a girl who is kidnapped by her friend's family. Emily Lonergan's best friend died last year.And Emily hasn't stopped grieving. Lizzie Porter was lively, loud, and fun -- Emily's better half. Emily can't accept that she's gone.When Lizzie's parents and her sister come back to town to visit, Emily's heartened to see them. The Porters understand her pain. They miss Lizzie desperately, too.Desperately enough to do something crazy.Something unthinkable.Suddenly, Emily's life is hurtling toward a very dark place -- and she's not sure she'll ever be able to return to what she once knew was real.From New York Times bestselling author Luanne Rice comes a breathless, unputdownable story of suspense, secrets -- and the strength that love gives us to survive even the most shocking of circumstances.

Under the cover of night, teenager Amy Jacobs is kidnapped from her bedroom. At the exact same time, Lucy Householder, a waitress twenty miles away, faints-her uniform covered in the victim's blood.