An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler’s training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University,Optimal Outcomesreveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler’s own life lighting the way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungianpsychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

Bringing warring parties to the negotiating table is the aim of any peace process. But what happens when those negotiations falter and conflict resolution fails? Is everything lost or are there prospects for meaningful change in even the most intractable of conflicts? In this insightful book, leading scholar-practitioner in conflict resolution Oliver Ramsbotham explores the phenomenon of radical disagreement as the main impediment to negotiation, problem solving and dialogue between conflict parties. Taking as his focus the long-running and seemingly irresolvable conflict between Israel and Palestine, he shows how what is needed in these circumstances is not less radical disagreement, but more. Only by understanding what is blocking the way and by promoting collective strategic engagement within, across and between the groups involved, can deadlock be transformed. Rich in detail and accessibly written, this book introduces a new and as yet relatively unexplored frontier in conflict studies. Its wider application to other phases, levels and war zones holds out rich promise for extending conflict engagement in some of the world's deadliest and most difficult hot spots.

This book discusses the following questions: Why are some conflicts so enduring and why is conflict resolution so hard? The author begins by introducing two conflicting perspectives, Skeptics and Believers, to highlight the lack of consensus on conflict resolution. The book further examines the literature on the sources of violent conflict, including ethnic, economic, environmental, and religious sources, and investigates the claim that an absence of knowledge, power, or political will are at the center of conflict resolution failures. By focusing on the problem of state formation, the author demonstrates the ways in which the nature of the state contributes to violent conflict. In the end, conflict resolution fails because individuals, groups, and external powers choose war and often prefer it over peaceful alternatives.

Why can't we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potential win-win negotiations into conflicts that leave everyone worse off. Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor-management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the divisions between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.

The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Offering an assessment of the theory and practice of conflict resolution in post-Cold War conflicts, this book addresses a number of questions. It explores the nature of contemporary conflict and the development of conflict resolution.

This book explores the process of assessing success in the field of conflict resolution, with a focus on the Action Evaluation method pioneered by the author. Since the early days of the field of conflict resolution, researchers and practitioners have been trying to determine how to define and assess success. Are its various approaches to engaging conflict effective? How is effective defined and operationalized and by whom? How might we know? Action Evaluation (AE), a methodology for defining, promoting and assessing success in and of the field, has been developed over the past two decades to answer these questions theoretically and in-use. It was designed from its inception to help create sound and contextualized standards around which the field could coalesce. AE is an appropriate methodology for evaluation of conflict engagement, in part because it is grounded in key values of the field, like participation, ownership and the constructive engagement of conflict among stakeholders in project development and implementation. By illustrating how AE is applied through case studies, and providing tools for others to use, this book is intended to make AE a more widely available, user-friendly and rigorous action-research tool for researchers and practitioners in the still-emerging field and beyond. This book will be of much interest to students of conflict resolution, peace studies, research methods and international relations in general, as well as practitioners in the field.

In this book, David and Roger Johnson offer an approach that involves interrelated programs for preventing violence and helping students learn to resolve conflicts constructively. The authors discuss how schools can create a cooperative learning environment where students learn how to negotiate and mediate peer conflicts and teachers use academic controversies to enhance learning. Note: This product listing is for the Adobe Acrobat (PDF) version of the book.

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.