Governments these days often boast about the efficiency of their electronic systems. Information communication technologies (ICTs) apparently allow public service to become cheaper, faster and more democratic. E-government has become another buzzword, the shining future of the public realm. Critics claim, however, that ICTs’ potential for democratic renewal is hampered by ancient assumptions of how governments should function. But which viewpoint is nearer the truth? In this original and insightful volume, Vincent Homburg demonstrates how the use, form and impact of ICTs are, in fact, entwined within the socio-political, economic and institutional aspects already established by government and public administration. Evangelical or fatalistic perspectives are discredited to show the different realities in which ICTs play a role in our daily lives. Using case studies and vignettes from throughout Europe and the US, the book analyzes what these new technologies actually do, and how they are screened through varying layers of bureaucracy and convention. This is a timely addition to our understanding of what is meant by e-government. It gets behind the political rhetoric. Understanding E-Government: Information Systems in Public Administration will be key reading for all students of public administration, political science, organization theory and information systems.

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level

The first textbook on information systems to specifically address public sector and government issues, 'Implementing and Managing eGovernment' offers a truly international perspective and coverage, incorporating hundreds of case studies and case sketches.

The main purpose of the book was to analyze heterogeneous political and institutional aspects in the development of such an arguably universal tool of modern democracy as e-government from the perspectives of two nations with completely different systems of governance and traditions of public administration and provide generalizations on objective institutional limitations that indirectly affect the implementation of political and administrative decision-making in this area by governments of the United States and Kazakhstan, representing respectively the typical federal and unitary state. This book is both a policy review and agenda setting research. By applying case studies of e-government strategies in these two different countries both at the national and local levels and analyzing corresponding legal and institutional foundations, it offers ways forward for further hypothesis testing and proposes a road map for e-government practitioners to improve the strategic policy in this area in Kazakhstan and other developing nations. It provides recommendations on how to improve the regulatory and methodological basis for effective implementation of interactive and transactional services as well as how to solve challenges of an organizational character in realization of e-government projects at the national level, for example, by resorting to a promising phenomenon of civic engagement and citizen-sourcing, creation of open data-driven platforms and provision of information security measures, project outreach in social media, etc.

As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

The development of information-based societies worldwide is now impacting public organizations and their delivery of services to citizens. Systems Thinking and E-Participation: ICT in the Governance of Society provides a systemic-based inquiry platform to explore boundaries, limits, and advantages of information and communication technology use in the public decision making processes. With theoretical and practical contributions, this publication examines the impact of governmental technologies useful to those involved with politics, sociology, and information systems.

Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project’s findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez’s indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.

This book constitutes the refereed proceedings of the 4th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2015, held in Valencia, Spain, in September 2015, in conjunction with DEXA 2015. The 26 revised full papers presented together with one invited talk were carefully reviewed and selected from 30 submissions. The papers are organized in the following topical sections: semantic technologies in e-government; identity management in e-government; e-government cases; open innovation and G-cloud; intelligent systems in e-government; open government; e-government solutions and approaches.

This book provides an examination of e-Government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.

"This book provides a comprehensive, integrative, and global assessment of the e-government evolution in terms of real-life success and failure cases"--Provided by publisher.