Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. In Trusted Partners, internationally recognized alliance expert Jordan Lewis draws on four decades of advising and managing alliances to show -- for the first time -- how to build and sustain trust between and within organizations. A comprehensive and multifaceted analysis of trust, Trusted Partners shows how to develop, manage, measure, improve, or repair this important dimension of every business relationship. "Trust must be constructed, one step at a time," Lewis maintains. He breaks significant new ground by describing each of these steps -- including how to assemble the elusive interpersonal, leadership, political, organizational, structural, and governance components of trust. Clear in its explanation of what trust entails, Trusted Partners uses dozens of stories and case examples, among them alliances between Canon and Hewlett-Packard, Ford and ABB, and Procter & Gamble and Wal-Mart, all of which achieved market-beating results. Lewis begins by establishing eight conditions for trust and shows how to determine if trust is possible. He then details: * How to build, manage, and repair trust * How to trust difficult customers * How to sell alliances to customers * How to trust a rival * How to build trust between internal groups * How to create a culture of trust * How to build trust in mergers and acquisitions Concluding Trusted Partners is a section entitled "Tools for Trust." This practical, easy-to-use reference guide covers in depth all the key aspects of trust -- from measuring trust and using alliance ethics to sharing know-how and benefits, working with attorneys, and choosing the best alliance structure. At a time when alliances have become a preferred competitive strategy for most companies, and with most alliances ending as failures, management at all levels cannot afford to ignore this powerful book.

Radical Trust produces results "Healey brings to the forefront the importance of trust to business effectiveness in a new and fresh way. It takes the alignment of 'what we do,' 'what we say,' and 'who we are' to build trust with others. Business relationships founded on trust may be the single biggest employee retention tool available. Healey shows us how to build those kinds of relationships. Any leader would benefit from the insights he shares in Radical Trust." -Doug McMillon, President and CEO, Sam's Club "Healey is right on target. His book is a clear explanation of how instilling loyalty in a company becomes the differentiator in building an extraordinary culture. Having the chance to experience the loyalty factor from both sides at CiCi's Pizza, mentored by Joe Croce (featured in this book) as his employee and now in my current role as President, I know that the head of any organization will learn great lessons from Healey's work." -Craig Moore, President, CiCi's Pizza "Healey shows an organization how to set itself apart with service excellence, financial success, and employee loyalty. For progressive leaders who seek a comprehensive how-to, this book provides not only the framework, but also the proof that it works. Even after twenty years of experience, I learned things that will provide invaluable assistance for many more to come." -Loriann Putzier, Principal and COO, IntegraCare Corporation "Radical Trust is not a book of theory, but a hands-on, how-to book of practical ideas to help leaders establish radical trust that will change their relationships, their workplaces, and ultimately, their lives. Buy this book if you want to be a long-lived, successful, and well-loved leader." -Barbara A. Glanz, author of Handle with CARE: Motivating and Retaining Employees and coauthor of The Simple Truths of Service "Healey's model is an invaluable tool for leaders who want to harness the forward momentum that trust can bring to an organization. This book captures and describes the role that trust plays as an intrinsic value that people of all ages, genders, and cultures must have with their leaders." -Genien Carlson, former first Vice President, Mellon Bank "Radical Trust is entertaining reading. Healey shares his insight through useful, real-life, everyday examples. Trust is the key building block of successful leadership, and this book is your blueprint." -Ronald L. Hrebinko, MD, Associate Professor, Urologic/Surgical Oncology,University of Pittsburgh School of Medicine

Over the past several decades, the public and private sectors made significant investments in global health, leading to meaningful changes for many of the world's poor. These investments and the resulting progress are often concentrated in vertical health programs, such as child and maternal health, malaria, and HIV, where donors may have a strategic interest. Frequently, partnerships between donors and other stakeholders can coalesce on a specific topical area of expertise and interest. However, to sustain these successes and continue progress, there is a growing recognition of the need to strengthen health systems more broadly and build functional administrative and technical infrastructure that can support health services for all, improve the health of populations, increase the purchasing and earning power of consumers and workers, and advance global security. In June 2015, the National Academies of Sciences, Engineering, and Medicine held a workshop on the role of public-private partnerships (PPPs) in health systems strengthening. Participants examined a range of incentives, innovations, and opportunities for relevant sectors and stakeholders in strengthening health systems through partnerships; to explore lessons learned from pervious and ongoing efforts with the goal of illuminating how to improve performance and outcomes going forward; and to discuss measuring the value and outcomes of investments and documenting success in partnerships focused on health systems strengthening. This report summarizes the presentations and discussions from the workshop.

AN ORIGINAL E-SHORT • This standalone prequel to the #1 bestseller Rogue Lawyer tells the story of how Sebastian Rudd finally found someone he could trust to be his driver, bodyguard, law clerk, and partner. Sebastian Rudd, rogue lawyer, defends people other lawyers won't go near. It's controversial and dangerous work, which is why Sebastian needs his bodyguard/assistant/sidekick: Partner. So if Sebastian is just about the most unpopular lawyer in town, why is Partner so loyal to him? How did they meet? And what's the real story of this man of few words who's as good with a gun as he is with the law? The surprising answers are all in PARTNERS, John Grisham's first exclusively digital short story. Don’t miss John Grisham’s new book, THE EXCHANGE: AFTER THE FIRM!

Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners. While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change. Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business Addresses the effects of turbulence on business and IT Focuses on developing partnerships and trust with business With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.

Whether you’re newly together and eager to make it work or a longtime couple looking to strengthen and deepen your bond, Eight Dates offers a program of how, why, and when to have eight basic conversations with your partner that can result in a lifetime of love. “Happily ever after” is not by chance, it’s by choice– the choice each person in a relationship makes to remain open, remain curious, and, most of all, to keep talking to one another. From award-winning marriage researcher and bestselling author Dr. John Gottman and fellow researcher Julie Gottman, Eight Dates offers an ingenious and simple-to-implement approach to effective relationship communication. Here are the subjects that every serious couple should discuss: Trust. Family. Sex and intimacy. Dealing with conflict. Work and money. Dreams, and more. And here is how to talk about them—how to broach subjects that are difficult or embarrassing, how to be brave enough to say what you really feel. There are also suggestions for where and when to go on each date—book your favorite romantic restaurant for the Sex & Intimacy conversation (and maybe go to a yoga or dance class beforehand). There are questionnaires, innovative exercises, real-life case studies, and skills to master, including the Four Skills of Intimate Conversation and the Art of Listening. Because making love last is not about having a certain feeling—it’s about both of you being active and involved.

What to Say, How to Say It, Why It Matters If you're trying to sell something-whether it's a product, a service, or an idea-you are facing a new era of consumers who listen less and question more. The Language of Trust is for anyone who must sell ideas, products, services, or even themselves to a public that just doesn't want to hear it. Based on pioneering consumer research, The Language of Trust shows you how to regain the confidence of your clients and customers and communicate with them on their terms. You'll learn what words to use, what words to lose, and how to structure your message to overcome skepticism and build and keep the trust of your audience.

"One of the foremost relationship experts at work today offers creative insight on building trust and avoiding betrayal, helping readers to decode the mysteries of healthy love and relationships"--

International Business in Times of Crisis classifies studies of crises relevant to international business research following a global pandemic which exposed systems failures and fragilities closely across global economic, financial, political, and social systems.

Global Governance Enterprises focuses on a specific multi-sector collaboration—the formation of an entity that carries out global governance—providing a detailed analysis of the context of their emergence, as well as how they are created, managed, and sustained. Forrer considers the growing challenges to successful global governance and the role of multi-sector collaborations in overcoming these challenges, arguing that such partnerships should be considered successful only when they meet specific conditions that ensure they are “doing well” and “doing good.” By establishing a coherent framework to define global governance enterprises across a wide span of sectors, the book develops a strong theoretical foundation for this type of partnership and provides the reader with an understanding of the practical, operational realities of organizing, financing, and sustaining global governance enterprises. It includes a full section of case studies, ranging from healthcare to environmental organizations, providing practical insight into this form of governance and its function. This book should be on the shelf of any professional or student interested in global governance, public–private partnerships, or public management.