Total Quality Management Handbook
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Author |
: John L. Hradesky |
Publisher |
: McGraw-Hill Professional Publishing |
Total Pages |
: 712 |
Release |
: 1995 |
ISBN-10 |
: 0070305110 |
ISBN-13 |
: 9780070305113 |
Rating |
: 4/5 (10 Downloads) |
Synopsis Total Quality Management Handbook by : John L. Hradesky
A total approach to TQM that guarantees success. TQM is so multifaceted--and afects so many apsects of an organization--that embracing it piecemeal often leads to disaster. The answer? The complete, integrated approach quality expert John Hradesky lays out in Total Quality Management Handbook. You'll find the entire TQM process set forth in 10 interrelated tracks (foundation, implementation, cultural, rewards systems, team building, management skills, core techniques, customer focus, advanced techniques, and train the trainer) you can follow to create and sustain results over time. For each track you get: workshop materials for forging the employee knowledge, skills and behavior to support company goals; guidelines for building effective work teams; needs assessment techniques for uncovering deficiencies and tailoring training to match your needs, procducts, and culture; much more.
Author |
: Steven Cohen |
Publisher |
: Jossey-Bass |
Total Pages |
: 264 |
Release |
: 1993-04-02 |
ISBN-10 |
: UOM:39015032816236 |
ISBN-13 |
: |
Rating |
: 4/5 (36 Downloads) |
Synopsis Total Quality Management in Government by : Steven Cohen
By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.
Author |
: P. N. MUKHERJEE |
Publisher |
: PHI Learning Pvt. Ltd. |
Total Pages |
: 438 |
Release |
: 2006-10-30 |
ISBN-10 |
: 8120330560 |
ISBN-13 |
: 9788120330566 |
Rating |
: 4/5 (60 Downloads) |
Synopsis TOTAL QUALITY MANAGEMENT by : P. N. MUKHERJEE
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.
Author |
: D.R. Kiran |
Publisher |
: Butterworth-Heinemann |
Total Pages |
: 582 |
Release |
: 2016-10-28 |
ISBN-10 |
: 9780128110362 |
ISBN-13 |
: 0128110368 |
Rating |
: 4/5 (62 Downloads) |
Synopsis Total Quality Management by : D.R. Kiran
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations
Author |
: Leo H. Bradley |
Publisher |
: R&L Education |
Total Pages |
: 230 |
Release |
: 1994-12-28 |
ISBN-10 |
: 9781566761499 |
ISBN-13 |
: 1566761492 |
Rating |
: 4/5 (99 Downloads) |
Synopsis Total Quality Management for Schools by : Leo H. Bradley
Presents the principles and applications of TQM for transformation of schools.
Author |
: Hubert K. Rampersad |
Publisher |
: Springer |
Total Pages |
: 0 |
Release |
: 2010-12-01 |
ISBN-10 |
: 3642087566 |
ISBN-13 |
: 9783642087561 |
Rating |
: 4/5 (66 Downloads) |
Synopsis Total Quality Management by : Hubert K. Rampersad
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel. Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
Author |
: John S. Oakland |
Publisher |
: Routledge |
Total Pages |
: 480 |
Release |
: 1996 |
ISBN-10 |
: 0750689250 |
ISBN-13 |
: 9780750689250 |
Rating |
: 4/5 (50 Downloads) |
Synopsis Total Quality Management by : John S. Oakland
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Author |
: D.H. Stamatis |
Publisher |
: CRC Press |
Total Pages |
: 688 |
Release |
: 1997-06-26 |
ISBN-10 |
: 082470083X |
ISBN-13 |
: 9780824700836 |
Rating |
: 4/5 (3X Downloads) |
Synopsis TQM Engineering Handbook by : D.H. Stamatis
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
Author |
: Thomas Pyzdek |
Publisher |
: McGraw Hill Professional |
Total Pages |
: 512 |
Release |
: 2012-12-14 |
ISBN-10 |
: 9780071799256 |
ISBN-13 |
: 0071799257 |
Rating |
: 4/5 (56 Downloads) |
Synopsis The Handbook for Quality Management, Second Edition by : Thomas Pyzdek
The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2
Author |
: Jens J. Dahlgaard |
Publisher |
: Routledge |
Total Pages |
: 357 |
Release |
: 2008-01-28 |
ISBN-10 |
: 9781135728656 |
ISBN-13 |
: 1135728658 |
Rating |
: 4/5 (56 Downloads) |
Synopsis Fundamentals of Total Quality Management by : Jens J. Dahlgaard
The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.