In this revealing study, Larry Hirschhorn examines the rituals, or social defenses, organizations develop to cope with change. Using extended ease studies from offices, factories, and social services, he describes why these often irrational practices that fragment and injure individuals within the workplace exist, how they operate, and how they can be reshaped to enhance people's work experience.

Flip-flops, iPods, MySpace, "Dude," Instant Messaging. Whatever happened to dress shoes, sir/ma'am, in-person meetings, and traditional work etiquette? A workplace revolution is underway, one that is stimulating new methods of thinking, behaving, communicating, and doing business as Generation Y continues to infiltrate the workplace and influence corporate culture. This revolution is lead by approximately 60 million Gen Yers, the largest bloc to hit the workforce since the 72 million baby boomers. Company owners and managers are worried, because this generation has created its own unique culture...and demands. Y in the Workplace illustrates how the values, attitudes, and expectations of Generation Y have had an impact on corporate environments, intergenerational functioning, and management strategies. To help this generation successfully transition into the workplace while creating a shared vision, authors Lipkin and Perrymore provide you, the manager, with the following: Psychological insight into the character of this generation. Strengths and challenges that Generation Y is bringing to the workplace. Coaching strategies and ways to harness their strengths, minimize their weaknesses, and illuminate their talents. Hope about their abilities as supervisors and managers, and about their positive impact on the future of your company Whether you are a small business owner, manager, HR professional, or teacher working with Generation Y, this book is a must-read to gain insight into why this generation is the way it is, how to help them become the best they can be, and how to integrate them into your company and work with them.

Essential reading for those who'd like to find more meaning in their jobs, "The Stirring of Soul in the Workplace" offers ways to balance a personal spiritual path with job realities and expectations.

This book investigates the crucial question of how meaningful work can be fostered and sustained throughout a range of work environments.

From the powerhouse author of The Memo, the essential self-help book for women of color to heal—and thrive—in the workplace In workplaces nationwide, women of color need frank talk and honest advice on how to deal with microaggressions, heal from racialized trauma, and find relief from invisible workplace burdens. Filled with Minda Harts’s signature wit and warmth, Right Within offers strategies for women of color to speak up during racialized moments with managers and clients, work through past triggers they may not even know still cause pain, and reframe past career disappointments as opportunities to grow into a new path. Through action points, exercises, and clear-eyed coaching, Harts encourages women to summon hidden reserves of strength and courage. She includes advice from therapists and faith leaders of color on a full range of ways to heal. Right Within will help women of color strengthen their resolve across corporate America, ensuring that we can all, finally, rise together.

This timely book explores new social justice challenges in the workplace. Adopting a long-term perspective, it focuses on value conflicts, or ethical dilemmas, in contemporary organisations and ways to overcome them. Matthieu de Nanteuil demonstrates that the existence of value conflicts is not in itself problematic, but problems arise as actors do not have a frame of justice that allows them to overcome these conflicts without renouncing their deeply held values.

Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.

Clinch that deal or interview. Give the perfect presentation. Decipher and use international body language. Understand eye contact. Clarify confusing gender signals. From negotiating the office party to the best way to arrange your office furniture, Body Language in the Work Place will help you to identify and correct the body language that's letting you down.

OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.

An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace. How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It’s Always Personal offers • a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver • Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations • vital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying • an exploration of how men and women deal with emotions differently “A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”—The Wall Street Journal “So what should be the rules and boundaries for showing how you feel while you work? That’s a question asked and answered in Anne Kreamer’s fascinating book . . . [a] look at an issue that rarely gets discussed.”—The Washington Post “Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the ‘It’s about time!’ button.”—Elle “[A] lively, well-researched exploration of emotions on the job.”—Oprah.com “Explores how to be true to your ‘emotional flashpoints—anger, fear, anxiety, empathy, happiness and crying’—without sabotaging your career.”—The New York Times Book Review