The authors have assembled some of the finest minds in the field of supervision studies to produce Supervision as Collaboration in the Human Services. Key aspects of a learning organization and the process of organizational learning are explored across the various human services (social, mental health, health, and aging), making this an essential core text for graduate and undergraduate students of social work and counselling, as well as for human services supervisors and practitioners.

Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. Perceived organizational support-employees' perception of how much an organization values their contribution and cares about their well-being-mutually benefits both employees and their organizations and is integral to sustainable employer–employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes.

Social work supervision has been identified as one of the most important factors in determining the job satisfaction levels of social workers and the quality of service to clients. As an indirect but vital factor in the social work process, it is surprising that supervision has not received as much attention as other components of social work practice, such as social work research or administration. A book on social work supervision is desperately needed to bridge the gap between the demands of the field and the absence of literature. Social Work Supervision: Contexts and Concepts aims to provide readers with basic knowledge of theories, research, and practice of supervision. The book will address the needs of social work supervisors, frontline practitioners, students, and educators. The book is ideally suited as a text for graduate courses on social work supervision, as it contains a comprehensive literature review of the historical development, theories and models, and empirical research studies of the subject. Equally important, this is a book from practice experience in supervision that enhances the competence of supervisory practice. It will help social workers, supervisors, and administrators to realize and revitalize their "mission" in social work, that is, to benefit clients. Key Features: * Presents social work supervision as a rational, effective, and interactive process focusing on the whole person of the social worker * Discusses the history, the nature and definitions, and the theoretical models of social work supervision * Explores the major functions of social work supervision—administrative, educational, and supportive * Addresses the specific format and structure of supervision sessions

Clinical supervision (CS) is emerging as the crucible in which counselors acquire knowledge and skills for the substance abuse (SA) treatment profession, providing a bridge between the classroom and the clinic. Supervision is necessary in the SA treatment field to improve client care, develop the professionalism of clinical personnel, and maintain ethical standards. Contents of this report: (1) CS and Prof¿l. Develop. of the SA Counselor: Basic info. about CS in the SA treatment field; Presents the ¿how to¿ of CS.; (2) An Implementation Guide for Admin.; Will help admin. understand the benefits and rationale behind providing CS for their program¿s SA counselors. Provides tools for making the tasks assoc. with implementing a CS system easier. Illustrations.

The heart of clinical supervision is the relationship between the supervisor and supervisee. Elizabeth Holloway's systems approach to supervision conceptualizes this all-important relationship as consisting of several key dimensions, or systems, which interact and together help create and maintain the supervisory relationship. These systems include the client, the trainee, the supervisor, the functions and learning tasks in supervision, and the institution in which the supervision process is taking place. As the author compellingly argues, for clients, trainees, and supervisors alike, our decision-making and actions are always consciously or tacitly embedded within these systems. Understanding the dynamic interplay of the interdependent components of each system is essential to building a strong and thriving supervisory relationship. With detailed case examples (including excerpts and analyses of real supervision sessions with real trainees, as demonstrated in the author's DVD Systems Approach to Psychotherapy Supervision, also available from APA Books), the author skillfully demonstrates the various roles supervisors play, from monitor and advisor, to role model, consultant, and mentor. The unique importance of supervisory competencies, including counseling skills, case conceptualization, ethical practice, intra and interpersonal awareness, and self-evaluation, are examined in full depth.

Containing ten years of experience, this complete "seminar in a book" includes success tips for supervisors, and "hands-on, real-world" activities that teach the many and varied skills necessary for success in today's workplace. It develops individuals who know not only about supervision, but who know how to supervise. Chapter topics cover leadership, facilitating change, communication, ethics, motivation, decision making and problem solving, performance appraisal, employee complaints, workplace violence, legal issues, training, health and safety, staffing, and team building and teamwork. For supervisors, team leaders, and work coaches--for on-the-job training, business and industry seminars, and distance learning.