This book constitutes the refereed proceedings of the IFIP WG 8.2, 9.1, 9.4 Joint Working Conference on the Future of Digital Work: The Challenge of Inequality, IFIPJWC 2020, which was supposed to be held in Hyderabad, India, in December 2020, but was held virtually due to the COVID-19 pandemic. This conference was organized for IFIP’s 60th anniversary and to commemorate its mission to “achieve worldwide professional and socially responsible development and application of ICTs.” The 22 full papers presented together with an introduction and two keynotes were carefully reviewed and selected from 29 submissions. They are organized in topics on: innovation and entrepreneurship; the social significance of digital platforms; transforming healthcare; and the dark side of digitalization.

Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.

Today’s business environment is marked by rapid technological advancements. The results are already visible, given the increasing shift towards remote and hybrid work models, in addition to a growing emphasis on sustainability and inclusivity. Human resource (HR) professionals are no longer just administrative managers but strategic partners who play a crucial role in shaping organizational culture and driving performance. Modern Trends and Future Innovation in Human Resource Management addresses key issues such as the impact of remote work on employee engagement, the need for eco-friendly HR practices, and the integration of artificial intelligence (AI) and diversity, equity, and inclusion (DEI) initiatives. It provides a detailed examination of how these factors are reshaping HRM and offers actionable recommendations for organizations seeking to stay competitive and forward-thinking in a rapidly changing world. Covering topics such as eco-friendly behaviors, job redesigning, and talent retention, this book is an essential resource for HR professionals, business leaders, educators, graduate and postgraduate students, researchers, academicians, and more.

With 140 contributions by authors from 19 different countries, XVIII International Symposium of Organizational Sciences – SymOrg 2022 successfully sets the high level for future conferences. The topic of SymOrg 2020, “Sustainable Business Management and Digital Transformation: Challenges and Opportunities in the Post-COVID Era”, attracted researchers from different institutions, both in Serbia and abroad. This year, more than 300 scholars and practitioners authored and co-authored scientific and research articles that had been accepted for publication in the Book of Abstracts. All the contributions to the Book of Abstracts are classified into the following 13 key topics:  Blockchain Technology in Business and Information Systems  Business Analytics  Creativity, Innovation and Sustainable Management  Digital Operations and Logistics Management  Digital Transformation of Financial Industry  Digital Transformation of Public Administration  E-Business Ecosystems  Evidence-Based Public Policy Making in the Post-COVID Environment  LEAN Business Systems – Structures, Processes and Models  Managing Digital Transformation Projects under Discontinuity  Managing Human Resources in the Post-COVID Era  Rethinking Marketing and Communication in the Post-COVID Era  Quality Management and Standardization in Digital Transformation Era. The participation of numerous domestic and international authors and the diversity of topics justify our efforts to organize the Symposium. As SymOrg is traditionally at the intersection of academy and business, we believe that this year’s meeting will bring about many in-depth discussions, contribute to prospective partnerships, and build stronger business and academic networks. We also believe that meeting will contribute to the exchange of knowledge, research results and experience among industry experts, research institutions and faculties, which all share a common interest in contemporary organizational sciences. We are very grateful to our distinguished keynote and plenary speakers: Ana Draskovic, Aleksander Aristovnik, Manuel Mazzara, Basant Agarwa and Priyanka Harjule. Also, special thanks to moderators for organizing the panels and workshops in the fields of higher education, business, supply chain, doctoral research studies and student engagement and sustainability. The Faculty of Organizational Sciences would like to express its gratitude to the Ministry of Education, Science and Technological Development and all the partners and individuals who have supported and contributed to the organization of the Symposium. We are particularly grateful to the contributors and reviewers who made this issue possible. But above all, we are especially thankful to the authors and presenters for making SymOrg 2022 a success! Belgrade, June 6, 2022 Marko Mihić, Ph.D. Sandra Jednak, Ph.D. Gordana Savić, Ph.D.

This book sets out to explore the emerging consequences of the so called '4th Industrial Revolution for the organisation of work and welfare.

Providing a comprehensive, interdisciplinary overview of the gig economy from both a labour and employment perspective, this Research Agenda goes beyond the question of the employment status of platform workers. It investigates how the gig economy is changing the way people work, how the platforms’ business models are spreading in our economies, and what labour and social institutions are needed to respond to the challenges that platform work raises.

This comprehensive volume explores the phenomenon of refugee entrepreneurship and advances the discussions and debates in the domain. The growing number of refugees across the world creates a compelling need to study the social and economic activities of refugees in different contexts, and to share experiences and debate how to better support refugee populations. This book covers academic, practical, and policy issues in refugee entrepreneurship, seeking to present the current status of research in this evolving field. The topics include how to identify and differentiate refugee entrepreneurship; refugees’ business practices; the personal, economic, and social values and impacts of refugee entrepreneurship; and the institutional support and role of ecosystems in facilitating refugee entrepreneurship. Future research directions are also outlined. This book provides scholars with the theoretical foundations and evidence base to advance refugee entrepreneurship research. Support agencies will learn from the experiences of others about the delivery of tailored support and policymakers will recognise the need for empathy and consistency in developing host country strategies for refugees.

We live in an age of artificial intelligence. Machines think and act in ever more complex ways, making suggestions and decisions on our behalf. While AI might be seen as practical and profitable, issues of data surveillance, algorithmic control, and sexist and racist bias persist. In this rapidly changing landscape, social analysis of AI risks getting scaled down to issues of ‘ethics’, ‘responsibility’, and ‘fairness’. While these are important issues, they must be addressed not from an ‘AI first’ perspective, but more thoroughly in terms of power and contention. Approaching artificial intelligence from the often overlooked perspective of critical social theory, this book provides a much-needed intervention on how both old and new theories conceptualize the social consequences of AI. Questions are posed about the ideologies driving AI, the mythologies surrounding AI, and the complex relationship between AI and power. Simon Lindgren provides a way of defining AI as an object of social and political critique, and guides the reader through a set of contentious areas where AI and politics intersect. In relation to these topics, critical theories are drawn upon, both as an argument for and an illustration of how AI can be critiqued. Given the opportunities and challenges of AI, this book is a must-read for students and scholars in the humanities, social sciences, and STEM disciplines.

Contrary to optimistic visions of a free internet for all, the problem of the ‘digital divide’ – the disparity between those with access to internet technology and those without – has persisted for close to twenty-five years. In this textbook, Jan van Dijk considers the state of digital inequality and what we can do to tackle it. Through an accessible framework based on empirical research, he explores the motivations and challenges of seeking access and the development of requisite digital skills. He addresses key questions such as: Does digital inequality reduce or reinforce existing, traditional inequalities? Does it create new, previously unknown social inequalities? While digital inequality affects all aspects of society and the problem is here to stay, Van Dijk outlines policies we can put in place to mitigate it. The Digital Divide is required reading for students and scholars of media, communication, sociology, and related disciplines, as well as for policymakers.