As a distinguished and admired American diplomat of the last half century, Burns has played a central role in the most consequential diplomatic episodes of his time: from the bloodless end of the Cold War and post-Cold War relations with Putin's Russia to the secret nuclear talks with Iran. Here he recounts some of the seminal moments of his career, drawing on newly declassified cables and memos to give readers a rare, inside look at American diplomacy in action, and of the people who worked with him. The result is an powerful reminder of the enduring importance of diplomacy. -- adapted from jacket

History is being made in U.S.-Cuban relations. Now in paperback and updated to tell the real story behind the stunning December 17, 2014, announcement by President Obama and President Castro of their move to restore full diplomatic relations, this powerful book is essential to understanding ongoing efforts toward normalization in a new era of engagement. Challenging the conventional wisdom of perpetual conflict and aggression between the United States and Cuba since 1959, Back Channel to Cuba chronicles a surprising, untold history of bilateral efforts toward rapprochement and reconciliation. William M. LeoGrande and Peter Kornbluh here present a remarkably new and relevant account, describing how, despite the intense political clamor surrounding efforts to improve relations with Havana, negotiations have been conducted by every presidential administration since Eisenhower's through secret, back-channel diplomacy. From John F. Kennedy's offering of an olive branch to Fidel Castro after the missile crisis, to Henry Kissinger's top secret quest for normalization, to Barack Obama's promise of a new approach, LeoGrande and Kornbluh uncovered hundreds of formerly secret U.S. documents and conducted interviews with dozens of negotiators, intermediaries, and policy makers, including Fidel Castro and Jimmy Carter. They reveal a fifty-year record of dialogue and negotiations, both open and furtive, that provides the historical foundation for the dramatic breakthrough in U.S.-Cuba ties.

October 1962. The Soviet Union has smuggled missiles into Cuba. Kennedy and Khrushchev are in the midst of a military face-off that could lead to nuclear conflagration. Warships and submarines are on the move. Planes are in the air. Troops are at the ready. Both leaders are surrounded by advisers clamoring for war. The only way for the two leaders to negotiate safely is to open a “back channel”—a surreptitious path of communication hidden from their own people. They need a clandestine emissary nobody would ever suspect. If the secret gets out, her life will be at risk . . . but they’re careful not to tell her that. Stephen L. Carter’s gripping new novel, Back Channel, is a brilliant amalgam of fact and fiction—a suspenseful retelling of the Cuban Missile Crisis, in which the fate of the world rests unexpectedly on the shoulders of a young college student. On the island of Curaçao, a visiting Soviet chess champion whispers state secrets to an American acquaintance. In the Atlantic Ocean, a freighter struggles through a squall while trying to avoid surveillance. And in Ithaca, New York, Margo Jensen, one of the few black women at Cornell, is asked to go to Eastern Europe to babysit a madman. As the clock ticks toward World War III, Margo undertakes her harrowing journey. Pursued by the hawks on both sides, protected by nothing but her own ingenuity and courage, Margo is drawn ever more deeply into the crossfire—and into her own family’s hidden past.

This is the first book of a remarkable memoir of a Special Assistant to President John F. Kennedy. Known familiarly as Bertie Mac, he reported directly to the President and his office was in the West Wing of the White House. Prior to achieving that position, he had been betrayed by his own government - the United States - and handed over to the Soviets. He was tortured in the Lubyanka Prison in Moscow before being covertly rescued by two high ranking Soviet Generals (at great risk to themselves) who wanted to convey information directly to the White House to try to avert a nuclear confrontation they believed to be imminent. They believed that he would be a uniquely reliable conduit of information between the U.S. and the Soviet Union as he deeply mistrusted both governments and therefore had absolutely no motivation to "color" any information he might transmit. Bertie Mac coined the term "Back Channel" and served as a direct communication link between the White House and the Kremlin during the Cuban Missile Crisis. Bertie Mac is a patriot, a soldier, a spy and an assassin. He served in all four roles during his time under President Kennedy - who became his friend and confidant. You will see the Soviet Union, the White House, Camelot, Vietnam and the conspirators behind the assassination of the President in a very new light and watch history as it was being made. Bertie Mac served under and reported to nine U.S. Presidents. This book is the first in the series. It is heavily documented with photocopies of documents which, though now declassified, originally bore the very highest of security classifications - Top Secret/ Sensitive/ Eyes Only. The documents are indisputably authentic and reveal the real facts that the American (and world) public never knew. Back Channel recounts the first stage of a totally fascinating journey.

Ronald Neumann, former US ambassador and president of the American Academy of Diplomacy, called the second edition of Career Diplomacy a "must-read for those seeking understanding of today's foreign service." In this third edition Kopp and Naland, both of whom had distinguished careers in the field, provide an authoritative and candid account of the foreign service, exploring the five career tracks--consular, political, economic, management, and public diplomacy--through their own experience and through interviews with over one hundred current and former foreign service officials. The book includes significant revisions and updates from the previous edition, such as: Obama administration's use of the foreign service; a thorough discussion of the relationship of the foreign service and the Department of State to other agencies, and to the combatant commands; an expanded analysis of hiring procedures; commentary on challenging management issues in the Department of State, including the proliferation of political appointments, the rapid growth in the number of high-level positions, and the difficulties of running an agency with employees in two personnel systems (civil service and foreign service); and a fresh examination of the changing nature and demographics of the foreign service. Includes a glossary, bibliography, and list of websites and blogs on the subject.

"An "inside the room" memoir from one of our most distinguished ambassadors who--in a career of service to the country--was sent to some of the most dangerous outposts of American diplomacy. From the wars in the Balkans to the brutality of North Korea to the endless war in Iraq, this is the real life of an American diplomat. Hill was on the front lines in the Balkans at the breakup of Yugoslavia. He takes us from one-on-one meetings with the dictator Milosevic, to Bosnia and Kosovo, to the Dayton conference, where a truce was brokered. Hill draws upon lessons learned as a Peace Corps volunteer in Cameroon early on in his career and details his prodigious experience as a US ambassador. He was the first American Ambassador to Macedonia; Ambassador to Poland, where he also served in the depth of the cold war; Ambassador to South Korea and chief disarmament negotiator in North Korea; and Hillary Clinton's hand-picked Ambassador to Iraq. Hill's account is an adventure story of danger, loss of comrades, high stakes negotiations, and imperfect options. There are fascinating portraits of war criminals (Mladic, Karadzic), of presidents and vice presidents (Clinton, Bush and Cheney, and Obama), of Secretaries of State (Madeleine Albright, Colin Powell, Condoleezza Rice, and Hillary Clinton), of Secretary of Defense Robert Gates, and of Ambassadors Richard Holbrooke and Lawrence Eagleburger. Hill writes bluntly about the bureaucratic warfare in DC and expresses strong criticism of America's aggressive interventions and wars of choice."--

How understanding the signaling within social networks can change the way we make decisions, work with others, and manage organizations. How can you know when someone is bluffing? Paying attention? Genuinely interested? The answer, writes Alex Pentland in Honest Signals, is that subtle patterns in how we interact with other people reveal our attitudes toward them. These unconscious social signals are not just a back channel or a complement to our conscious language; they form a separate communication network. Biologically based “honest signaling,” evolved from ancient primate signaling mechanisms, offers an unmatched window into our intentions, goals, and values. If we understand this ancient channel of communication, Pentland claims, we can accurately predict the outcomes of situations ranging from job interviews to first dates. Pentland, an MIT professor, has used a specially designed digital sensor worn like an ID badge—a “sociometer”—to monitor and analyze the back-and-forth patterns of signaling among groups of people. He and his researchers found that this second channel of communication, revolving not around words but around social relations, profoundly influences major decisions in our lives—even though we are largely unaware of it. Pentland presents the scientific background necessary for understanding this form of communication, applies it to examples of group behavior in real organizations, and shows how by “reading” our social networks we can become more successful at pitching an idea, getting a job, or closing a deal. Using this “network intelligence” theory of social signaling, Pentland describes how we can harness the intelligence of our social network to become better managers, workers, and communicators.

Learn how the best teams hire software engineers and fill technical roles. The Holloway Guide to Technical Recruiting and Hiring is the authoritative guide to growing software engineering teams effectively, written by and for hiring managers, recruiters, interviewers, and candidates. Hiring is rated as one of the biggest obstacles to growth by most CEOs. Hiring managers, recruiters, and interviewers all wrestle with how to source candidates, interview fairly and effectively, and ultimately motivate the right candidates to accept offers. Yet the process is costly, frustrating, and often stressful or unfair to candidates. Anyone who cares about building effective software teams will return to this book again and again. Inside, you'll find know-how from some of the most insightful and experienced leaders and practitioners—senior engineers, recruiters, entrepreneurs, and hiring managers—who’ve built teams from early-stage startups to thousand-person engineering organizations. The lead author of this guide, Ozzie Osman, previously led product engineering at Quora and teams at Google, and built (and sold) his own startup. Additional contributors include Aditya Agarwal, former CTO of Dropbox; Jennifer Kim, former head of diversity at Lever; veteran recruiters and startup founders Jose Guardado (founder of Build Talent and former Y Combinator) and Aline Lerner (CEO of Interviewing.io); and over a dozen others. Recruiting and hiring can be done well, in a way that has a positive impact on companies, employees, and every candidate. With the right foundations and practice, teams and candidates can approach a stressful and difficult process with knowledge and confidence. Ask your employer if you can expense this book—it's one of the highest-leverage investments they can make in your team.

Wanis-St. John takes on the question of whether the complex and often perilous, secret negotiations between mediating parties prove to be an instrumental path to reconciliation or rather one that disrupts the process. Using the Palestinian-Israeli peace process as a frame­work, the author focuses on the uses and misuses of “back channel” negotiations. Wanis-St. John discusses how top level PLO and Israeli government officials often resorted to secret negotiation channels even when they had designated, acknowledged negotiation teams already at work. Intense scrutiny of the media, pressure from con­stituents, and the public’s reaction, all become severe constraints to the process, causing leaders to seek out back channel negotiations. The impact of these secret talks on the peace process over time has largely been unexplored. Through interviews with major negotia­tors and policymakers on both sides and a detailed history of the conflict, the author analyzes the functions and consequences of back channel negotiations. Wanis-St. John reveals the painful irony that these methods for peacemaking have had the unintended effect of inflaming the conflict and sustaining its intractability.

'Skip the blurbs and just start reading this very funny book' MICHAEL MOORE. Earth used to be Galaxy Entertainment's most lucrative show. The inhabitants of the Western Galaxy – the saviest, richest demographic in the Milky Way – just couldn't get enough of the day-to-day details of the average Earthling's life. But Channel Blue's ratings are flagging and its producers are planning a spectacular finale. In just three weeks, their TV show will go out with a bang. The trouble is, so will Earth. Only one man can save our planet and he's hardly a likely hero...