Review text: Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index ... complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001.

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

Review text: Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index ... complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001.

Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.

The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing. An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers. Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.

The concept of social power, who holds it and how they use it is a widely debated subject particularly in the field of discourse analysis, and the wider arena of sociolinguistics. In her new book,Joanna Thornborrow challenges the received notion that power is necessarily held by some speakers and not by others. Through the detailed analysis of communication and interaction within a range of institutional settings, she examines power as an emerging, negotiated phenomenon between participants with different status and goals. Written in a clear style which combines attention to technical detail with accessibility, Power Talk includes: a comprehensive introduction to the theme of power including the analytic approaches to power in language a wide-ranging discussion of theory and practice and, in-depth contemporary case studies. Power Talk is the first book to focus on the topic of power in situated interaction across a range of contexts. As such, it makes a timely, and important contribution to the debate surrounding social power and language use, and will be of value to both students and researchers alike.

Institutional Interaction focuses on talk and interaction in institutional contexts. The first systematic book-length study on this expanding area, it discusses the theory and methodology of conversation analysis, focusing on studies of institutional interaction, before examining the basics of institutional interaction in selected fields. Cutting-edge new applications are assessed, such as human-computer interaction, the role of ethnography, statistics and the relationship of institutional talk to ordinary talk. Accessibly written and carefully structured to provide a sophisticated introduction to conversation analysis applied in institutional settings, the book offers a wealth of examples ranging from the classroom, to the courtroom, to the doctor's surgery. The book also features helpful suggestions for further reading, designed to appeal to students and academics in socio-linguistics, social psychology, organizational studies, management and information systems and applied linguistics.

The International Encyclopedia of Linguistics, 2nd Edition encompasses the full range of the contemporary field of linguistics, including historical, comparative, formal, mathematical, functional, and philosophical linguistics with special attention given to interrelations within branches of linguistics and to relations of linguistics with other disciplines. Areas of intersection with the social and behavioral sciences--ethnolinguistics, sociolinguistics, psycholinguistics, and behavioral linguistics--receive major coverage, along with interdisciplinary work in language and literature, mathematical linguistics, computational linguistics, and applied linguistics.Longer entries in the International Encyclopedia of Linguistics, ranging up to four thousand words, survey the major fields of study--for example, anthropological linguistics, history of linguistics, semantics, and phonetics. Shorter entries treat specific topics within these fields, such as code switching, sound symbolism, and syntactic features. Other short entries define and discuss technical terms used within the various subfields or provide sketches of the careers of important scholars in the history of linguistics, such as Leonard Bloomfield, Roman Jakobson, and Edward Sapir.A major portion of the work is its extensive coverage of languages and language families. From those as familiar as English, Japanese, and the Romance languages to Hittite, Yoruba, and Nahuatl, all corners of the world receive treatment. Languages that are the subject of independent entries are analyzed in terms of their phonology, grammatical features, syntax, and writing systems. Lists attached to each article on a language group or family enumerate all languages, extinct or still spoken, within that group and provide detailed information on the number of known speakers, geographical range, and degree of intelligibility with other languages in the group. In this way, virtually every known language receives coverage.For ease of reference and to aid research, the articles are alphabetically arranged, each signed by the contributor, supported by up-to-date bibliographies, line drawings, maps, tables, and diagrams, and readily accessible via a system of cross-references and a detailed index and synoptic outline. Authoritative, comprehensive, and innovative, the 2nd edition of the International Encyclopedia of Linguistics will be an indispensable addition to personal, public, academic, and research libraries and will introduce a new generation of readers to the complexities and concerns of this field of study.

Mouton Series in Pragmatics (MSP) is a timely response to the growing demand for innovative and authoritative monographs and edited volumes from all angles of pragmatics. Recent theoretical work on the semantics/pragmatics interface, applications of evolutionary biology to the study of language, and empirical work within cognitive and developmental psychology and intercultural communication has directed attention to issues that warrant reexamination, as well as revision of some of the central tenets and claims of the field of pragmatics. The series welcomes proposals that reflect this endeavour and exploration within the discipline and neighboring fields such as language philosophy, communication, information science, sociolinguistics, second language acquisition and cognitive science. MSP will provide a forum for authors who represent different subfields of pragmatics including the linguistic, cognitive, social, and intercultural paradigms, and have important and intriguing ideas and research findings to share with scholars who are interested in linguistics in general and pragmatics in particular.

Three approaches to analysing talk are introduced by internationally recognised experts: conversation analysis, discursive psychology and critical discourse analysis. The remainder of the book is devoted to applications, theory and method. Both authors from Murdoch University WA.