You'll note our reference to Human Resources and the term HR. We are viewing this area in its broadest sense, inclusive of the HR, Learning, and OD disciplines practiced today. Essentially, this book is written for people who work in the people side of any organization-for profit, not-for-profit, and public. This book is written from the perspective of someone who works within an organization, whether that organization is small or large. However, most of the techniques and practices are relevant to those individuals who work externally in a consultative role.

Becoming a successful public speaker is an acquired talent. Those who suffer stage fright or who don't speak well may believe that they can do nothing to become commanding communicators. They are wrong. Take Ancient Greek statesman Demosthenes. As a youth, he had such a severe speech impediment that people would mock him whenever he spoke. To cure himself, Demosthenes practiced giving speeches with pebbles in his mouth. Eventually, he became one of the classical world's greatest orators. Anyone can learn to become a strong speaker and communicator. One good way to do so is to read Karen Berg's new book on powerful communication. getAbstract recommends this book to anyone who must speak clearly and persuasively to others. Today, that includes just about everyone.