It is clear that public trust plays a critical role in developing a vibrant economy and a strong society. A reasonably high level of public trust will enable the public, the Government, and the various organisations and groups in the different sectors in Singapore to work together to build a cohesive and adaptive community. This means a community characterised by constructive relationships embedded in positive economic, human, social, political and psychological capital.Public trust is important because it affects how people think, feel and behave. Trust takes time to build, is easy to lose, and once lost is difficult to restore. Trust is multi-dimensional, having to do with distinct aspects relating to competence, integrity and benevolence. Trust is also dynamic — it changes over time and the direction of change is not pre-determined.Given how critical and complex the concept of trust is, we need to have a valid and honest understanding of trust, if we want to shed light on how and why public trust changes, and how we can repair public trust violation and develop public trust in Singapore.The book is organised into four parts. Part 1 provides an overview of issues involved in thinking about public trust. Part 2 examines public trust in the context of upholding public accountability and discusses specific issues of public transport in Singapore. Part 3 analyses the relationships linking trust to social media analytics as well as healthcare. Part 4 addresses specific questions on public trust in Singapore in terms of social harmony, race and religion, education, civil society, social inequalities, dealing with differences and disagreements, political leadership, and relationships between people and government.This book will provide the reader new perspectives and possibilities related to questions that have become more salient in recent years as Singapore society underwent significant changes that likely impact on the nature and level of public trust.

This report examines the influence of trust on policy making and explores some of the steps governments can take to strengthen public trust.

The rise of China, along with problems of governance in democratic countries, has reinvigorated the theory of political meritocracy. But what is the theory of political meritocracy and how can it set standards for evaluating political progress (and regress)? To help answer these questions, this volume gathers a series of commissioned research papers from an interdisciplinary group of leading philosophers, historians and social scientists. The result is the first book in decades to examine the rise (or revival) of political meritocracy and what it will mean for political developments in China and the rest of the world. Despite its limitations, meritocracy has contributed much to human flourishing in East Asia and beyond and will continue to do so in the future. This book is essential reading for those who wish to further the debate and perhaps even help to implement desirable forms of political change.

This report takes stock of progress made in implementing the 2010 Recommendation on Principles for Transparency and Integrity in Lobbying – the only international instrument addressing major risks in the public decision-making process related to lobbying.

This book presents insights on Singapore's politics and governance from leading thinkers, based on selected commentaries from Singapore Perspectives conference series co-published by Institute of Policy Studies and World Scientific. Contributed by the who's who of Singapore's government, business and academia circles, they provide diverse viewpoints over state-society relations, governing principles, electoral politics, foreign policy, among other important issues.Will consensus or contest secure Singapore's future? Should pragmatism be retained as Singapore's governing philosophy? What if the nation-state is no longer the key organisational unit of the international community? What if Singapore has to choose between China and the United States? What if Singapore becomes a two- or multi-party system? This volume explores a range of possible answers to these questions and more.

Singapore was ranked first for the competence of its public officials from 1999 to 2002 by "The Global Competitiveness Report". This book intends to provide a detailed study of public administration Singapore-style.

While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, information technology continues to be utilized by international governments to achieve countless benefits. E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations presents the latest findings in the area of e-government success. Written for academics and professionals, this book aims to improve the understanding of e-government success factors and cultural contexts in the field of governmental information technologies in various disciplines such as political science, public administration, information and communication sciences, and sociology.

How can social cohesion be achieved in a meritocratic and multicultural global city-state? Meritocracy poses a paradox: On one hand, it integrates individuals through frameworks of equal treatment, equal justice and opportunity regardless of race, language or religion. On the other hand, individuals are then segregating through academic sorting, they are rewarded based on credentials and performance which also results in elite identification and bonding. After a generation, without mitigation action, social stratification can result. Distinctive circles differentiating social elites from non-elites, the professional classes from non-professional classes emerge. The remedy the authors propose is network diversity which is the organic forming of ties across class and other social boundaries built on deliberate policies, programmes and platforms designed to facilitate that. This social mixing, forged in social infrastructure such as schools, workplaces, and voluntary associations pays off by producing the collective goods of national identity and trust. This hypothesis has been tested in the case of Singapore society and the empirical results from the research on the power of network diversity and bridging social capital are found in this volume. An insightful read for scholars and practitioners in public policy and social network analysis looking to understand the challenges faced by and the experiences that have emerged from the case of Singapore with its multicultural and cosmopolitan setting.

Peter Ho, former Head of the Singapore Civil Service, was the Institute of Policy Studies' 2016/17 S R Nathan Fellow for the Study of Singapore.This book collects the four IPS-Nathan Lectures that he delivered between April and May 2017, and gathers highlights of his dialogues with the audience.Ho surveys the increasingly complex world, and suggests what governments can do to prepare for the future — even as no one can predict it. He uses metaphors such as the 'black elephant' and concepts like the 'dialectic of governance' to explain how a systematic approach to thinking about the future can help countries in general — and Singapore in particular — build resilience and develop a comparative advantage in the face of uncertainty and rapid change.The IPS-Nathan Lectures series was launched in 2014 as part of the S R Nathan Fellowship for the Study of Singapore. Its primary goal is to promote public understanding and discourse of issues of critical national interest.

The 2021 edition includes input indicators on public finance and employment; process indicators include data on institutions, budgeting practices, human resources management, regulatory governance, public procurement, governance of infrastructure, public sector integrity, open government and digital government. Outcome indicators cover core government results (e.g. trust, political efficacy, inequality reduction) and indicators on access, responsiveness, quality and satisfaction for the education, health and justice sectors.