The intensity of global competition and ever-increasing economic uncertainties has led organizations to search for more efficient and effective ways to manage their business operations. Data envelopment analysis (DEA) has been widely used as a conceptually simple yet powerful tool for evaluating organizational productivity and performance. Fuzzy DEA (FDEA) is a promising extension of the conventional DEA proposed for dealing with imprecise and ambiguous data in performance measurement problems. This book is the first volume in the literature to present the state-of-the-art developments and applications of FDEA. It is designed for students, educators, researchers, consultants and practicing managers in business, industry, and government with a basic understanding of the DEA and fuzzy logic concepts.

This handbook represents a milestone in the progression of Data Envelopment Analysis (DEA). Written by experts who are often major contributors to DEA theory, it includes a collection of chapters that represent the current state-of-the-art in DEA research. Topics include distance functions and their value duals, cross-efficiency measures in DEA, integer DEA, weight restrictions and production trade-offs, facet analysis in DEA, scale elasticity, benchmarking and context-dependent DEA, fuzzy DEA, non-homogenous units, partial input-output relations, super efficiency, treatment of undesirable measures, translation invariance, stochastic nonparametric envelopment of data, and global frontier index. Focusing only on new models/approaches of DEA, the book includes contributions from Juan Aparicio, Mette Asmild, Yao Chen, Wade D. Cook, Juan Du, Rolf Färe, Julie Harrison, Raha Imanirad, Andrew Johnson, Chiang Kao, Abolfazl Keshvari, Timo Kuosmanen, Sungmook Lim, Wenbin Liu, Dimitri Margaritis, Reza Kazemi Matin, Ole B. Olesen, Jesus T. Pastor, Niels Chr. Petersen, Victor V. Podinovski, Paul Rouse, Antti Saastamoinen, Biresh K. Sahoo, Kaoru Tone, and Zhongbao Zhou.

The foremost broadly utilized strategy for the valuation of the overall performance of a set of identical decision-making units (DMUs) that use analogous sources to yield related outputs is data envelopment analysis (DEA). However, the witnessed values of the symmetry or asymmetry of different types of information in real-world applications are sometimes inaccurate, ambiguous, inadequate, and inconsistent, so overlooking these conditions may lead to erroneous decision-making. Neutrosophic set theory can handle these occasions of data and makes an imitation of the decision-making procedure with the aid of thinking about all perspectives of the decision. In this paper, we introduce a model of DEA in the context of neutrosophic sets and sketch an innovative process to solve it. Furthermore, we deal with the problem of healthcare system evaluation with inconsistent, indeterminate, and incomplete information using the new model. The triangular single-valued neutrosophic numbers are also employed to deal with the mentioned data, and the proposed method is utilized in the assessment of 13 hospitals of Tehran University of Medical Sciences of Iran. The results exhibit the usefulness of the suggested approach and point out that the model has practical outcomes for decision-makers.

This book presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA) in a systematic way. The field of network DEA extends and complements conventional DEA by considering not only inputs and outputs when measuring system efficiency, but also the internal structure of the system being analyzed. By analyzing the efficiency of individual internal components, and more particularly by studying the effects of relationships among components which are modeled and implemented by means of various network structures, the “network DEA” approach is able to help identify and manage the specific components that contribute inefficiencies into the overall systems. This relatively new approach comprises an important analytical tool based on mathematical programming techniques, with valuable implications to production and operations management. The existing models for measuring the efficiency of systems of specific network structures are also discussed, and the relationships between the system and component efficiencies are explored. This book should be able to inspire new research and new applications based on the current state of the art. Performance evaluation is an important task in management, and is needed to (i) better understand the past accomplishments of an organization and (ii) plan for its future development. However, this task becomes rather challenging when multiple performance metrics are involved. DEA is a powerful tool to cope with such issues. For systems or operations composed of interrelated processes, managers need to know how the performances of the various processes evaluated and how they are aggregated to form the overall performance of the system. This book provides an advanced exposition on performance evaluation of systems with network structures. It explores the network nature of most production and operation systems, and explains why network analyses are necessary.

Since its inception 20 years ago the theory of fuzzy sets has advanced in a variety of ways and in many disciplines. Applications of this theory can be found in artificial intelligence, computer science, control engineering, decision theory, expert systems, logic, management science, operations research, pattern recognition, robotics and others. Theoretical advances, too, have been made in many directions, and a gap has arisen between advanced theoretical topics and applications, which often use the theory at a rather elementary level. The primary goal of this book is to close this gap - to provide a textbook for courses in fuzzy set theory and a book that can be used as an introduction. This revised book updates the research agenda, with the chapters of possibility theory, fuzzy logic and approximate reasoning, expert systems and control, decision making and fuzzy set models in operations research being restructured and rewritten. Exercises have been added to almost all chapters and a teacher's manual is available upon request.

In recent years, there has been a growing interest in neutrosophic theory, and there are several methods for solving various problems under neutrosophic environment. However, a few papers have discussed the Data envelopment analysis (DEA) with neutrosophic sets. So, in this paper, we propose an input-oriented DEA model with simplified neutrosophic numbers and present a new strategy to solve it. The proposed method is based on the weighted arithmetic average operator and has a simple structure. Finally, the new approach is illustrated with the help of a numerical example.

This handbook focuses on Data Envelopment Analysis (DEA) applications in operations analytics which are fundamental tools and techniques for improving operation functions and attaining long-term competitiveness. In fact, the handbook demonstrates that DEA can be viewed as Data Envelopment Analytics. Chapters include a review of cross-efficiency evaluation; a case study on measuring the environmental performance of OECS countries; how to select a set of performance metrics in DEA with an application to American banks; a relational network model to take the operations of individual periods into account in measuring efficiencies; how the efficient frontier methods DEA and stochastic frontier analysis (SFA) can be used synergistically; and how to integrate DEA and multidimensional scaling. In other chapters, authors construct a dynamic three-stage network DEA model; a bootstrapping based methodology to evaluate returns to scale and convexity assumptions in DEA; hybridizing DEA and cooperative games; using DEA to represent the production technology and directional distance functions to measure band performance; an input-specific Luenberger energy and environmental productivity indicator; and the issue of reference set by differentiating between the uniquely found reference set and the unary and maximal types of the reference set. Finally, additional chapters evaluate and compare the technological advancement observed in different hybrid electric vehicles (HEV) market segments over the past 15 years; radial measurement of efficiency for the production process possessing multi-components under different production technologies; issues around the use of accounting information in DEA; how to use DEA environmental assessment to establish corporate sustainability; a summary of research efforts on DEA environmental assessment applied to energy in the last 30 years; and an overview of DEA and how it can be utilized alone and with other techniques to investigate corporate environmental sustainability questions.

This second edition systematically presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA). It discusses the models used to measure the efficiency of systems in specific network structures and introduces readers to the latest applications. It demonstrates how the “network DEA” approach helps identify and manage the specific components that cause inefficiencies in the overall system. The existing models for measuring the efficiency of systems in specific network structures are also discussed, and the relationships between system efficiency and component efficiency are explored. Moreover, the book provides an advanced exposition on performance evaluation of systems with network structures. It explores the networked nature of most production and operation systems, and explains why network analyses are necessary. Accordingly, the book will inspire new research and applications based on the state of the art. In this new edition, the latest research advances and discoveries are discussed. Two new chapters on Linkage Efficiency and External and Internal Evaluations have been added. This book is mainly aimed at researchers and graduate students who are interested in performance evaluation, DEA, and multi-criteria decision analysis. Practitioners who want to measure the performance of production, operation, or any type of decision-making units will also find it useful.