In 1989, the prominent organisational culture scholar, Stephen Ott, lamented what he saw as the failure of the organisational culture perspective to have the kind of lasting influence — whether empirical, or in terms of its contribution to practice — that had been hoped for. In attempting to explain this state of affairs, Ott observed that: “Some of the most important unanswered questions are methodological, and without methodological advancement, the perspective will not achieve maturity.” The situation today, more than two decades after Ott voiced these concerns, is that academics, researchers, and practitioners alike continue to struggle with the question of how best to decipher and measure an organisation's culture.Organisational Culture: Concept, Context and Measurement (In Two Volumes) aims to encourage an agenda for organisational culture research that gives a renewed emphasis to methodological issues. In pursuit of this aim, consideration is given to both conceptual questions and questions of measurement. In Volume I of the book, the main focus is on the concept of organisational culture. Based on an analysis and critique of existing treatments, as well as a comparison of organisational culture with a number of closely related concepts, consideration is given to how the concept might usefully be elaborated and further refined. In Volume II of the book, the focus is on methodological issues. Drawing on the findings of a series of empirical studies conducted over a number of years, consideration is given to what would be required to develop a measure for organisational culture that is practically useful and also capable of accessing culture at its deepest, and arguably most influential yet most elusive, level. In particular, an approach is advocated that seeks to contextualise organisational culture, in terms of various time and experience domains, and that also promotes the use of attributions analysis as a means whereby to further understand culture at this level.A valuable resource for scholars and practitioners alike, the book provides readers who are interested in understanding the role and influence of culture in organisations with a comprehensive analysis of the development and application of the organisational culture concept. For readers who are interested in conducting research into the measurement and practical application of organisational culture, the book provides a methodological approach that can be used to guide their research.

This title was first published in 2001. When organizational change occurs, members of the organization can feel insecure in the face of a seemingly uncertain future. This work investigates the links between organizational culture and organizational change by looking at two businesses that have been privatized - British Gas and British Telecom - and the processes surrounding the ways these organizations changed in the mid 1990s. It includes interviews with middle-ranking and senior officals, illustrating that anguish is experienced not only by those on the lower rungs of the corporate ladder.

In 1989, the well-known organisational culture scholar, Stephen Ott, lamented what he saw as the failure of the organisational culture perspective to have the kind of lasting influence - whether empirical, or in terms of its contribution to practice - that had been hoped for. In attempting to explain this state of affairs, Ott observed that, Some of the most important unanswered questions are methodological, and without methodological advancement, the perspective will not achieve maturity.'Some two decades on, the question of how best to decipher or measure an organisation's culture is today no less of a challenge for researchers and practitioners than it was when Ott first wrote about it. This book is an important step toward breaking this methodological impasse. Based on the findings of many years of research, it examines what would be required to develop a measure for organisational culture that is practically useful and also capable of accessing culture at its deepest, and arguably most important yet most elusive, level. It is an essential read for both scholars and practitioners seeking to go beyond easy answers and quick fix' solutions to the methodological complexities of studying and working with organisational culture.

A fresh approach to managing organizational change by looking at it as complex, dynamic and messy as opposed to a series of neat, linear stages and processes leading to success. Key to the approach is the idea that change, creativity and innovation all overlap and interconnect rather than being three separate areas of study and that managing the three together is central to organizations having the competitive edge in developing new technologies and techniques, products and services. The book continues to offer practical guidelines as well as a theoretical understanding of change, creativity and innovation. It delivers an equal balance of critical perspectives and sound ideas for organizational change and development and presents the idea that change can be proactive, driven by creativity and innovation. The new edition includes additional change management content including learning, personal change, managing the self, employability, developments in conventional Organizational Development and new emergent forms including appreciative inquiry. Along with a series of rich international case studies, including TNT Australia, Amazon, Leeds Rhinos, Jerusalem Paints, Alpha Pro Pump and KPMG. It is supported by a range of learning and revision aids including reflective exercises, review and discussion questions and hands-on research tasks. All of which help students to reflect on the material covered and provide a source for more open group discussion and debate. A companion website accompanies the book, with additional material including PowerPoint slides for lecturers and video links and access to SAGE journal articles for Students. Suitable for upper-level undergraduates and postgraduate students.

This book views change as an ongoing process that should not be solidified or treated as a series of linear events. In drawing on data collected from over 40 years of research, it highlights the theoretical and practical value of using a processual perspective. Illustrative examples from a range of organizations including: Micro-X, General Motors, Pirelli Cables, BHP Billiton, Royal Dutch Shell, British Rail, British Aerospace, Hewlett Packard, Laubman and Pank and the CSIRO make the approach understandable and accessible to both researchers and practitioners. In a theoretical exploration of temporal context, sociomaterial relations and power-political processes the dynamics of changing organizations is brought to the fore and the implication for reshaping change examined. On the practice of engaging in longitudinal research, study design, data collection and processual analysis, as well as the write-up and dissemination of findings, are all considered. This is an innovative and highly practical research monograph that captures the truly complex processes of changing organizations and illustrates how these are best understood from a processual perspective.

Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.

øIt would be unusual for a framework as powerful and predictive as the Competing Values Framework to remain unchallenged and absent of criticism. In addition to updating the examples and references, this second edition provides a new chapter motivated

Sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association. Reveals how examining climate and culture together can advance understanding of the behavior of individuals within organizations, as well as overall organizational performance in such diverse areas as financial planning, marketing, and human resource development.

The Second Edition provides an overview of current research, theory and practice in this expanding field. The editorial team and the authors come from diverse professional and geographical backgrounds, and provide an unprecedented coverage of topics relating to both culture and climate of modern organizations.

Knowledge Management is here to stay. This book is a compilation of a number of important papers on this subject selected by two leaders in this field of study. A wide range of topic have been chosen which leads the reader through some of the most important considerations in the field today. The book argues that this thing called Knowledge Management has been around for at least 25 years. Yet despite being accused, at several times in that period, of being nothing more than a passing management fad or fashion, it has retained or rather sustained interest by both academics and practitioners. Publication levels in a variety of related journals remains high and organisations continue to implement strategies, processes and systems to create and share knowledge assets of importance to their business. One reason for this situation is the reality that Knowledge Management is, to a large degree, an amalgam of a number of different academic areas. A variety of academic disciplines (strategy, sociology, psychology, IT, library sciences and accounting, to mention only a few) have all made contributions. Practitioners recognize the key terms and have a loose understanding of the general subject matter, however formal education in the field is still limited and focused in a few areas. Indeed only a few KM departments exist across the world and most KM education seems to occur in the library science and IT faculties, and not in the business studies departments, where it truly belongs. This book is an important text for academics, researchers, students and practitioners.