Install, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook.

A practical book and eBook for configuring, automating, and extending Siebel CRM applications.

The book ensures that you know what you are doing and why you are doing it by providing useful insight along with detailed practical instructions. It contains a multitude of explanatory tables, screenshots, and precise diagrams to illustrate the topics. The material has been carefully selected from Packt's fuller 572 page Oracle Siebel CRM 8 Installation and Management. The book is written with the role of an application administrator in mind who wants to deepen her or his understanding on how user authentication, authorization, and user management are carried out correctly in Siebel CRM.

Oracle Siebel CRM is one of the world's leading Customer Relationship Management (CRM) suites and used by many of the world's top organisations. Introduced in 2012, Siebel Open UI provides developers with new, previously unavailable opportunities to customize the Siebel user interface. Based on web standards such as HTML5, JavaScript, CSS, and with its own API, the Siebel Open UI framework is fully extensible and allows Siebel technicians to create a rich user experience on all browser and device combinations. The Oracle Siebel Open UI Developer's Handbook shows experienced Siebel developers how to get the very most out of the new Open UI framework, quickly and effectively! In the book, covering Innovation Packs 2013 and 2014, you will learn to: > Learn all about Siebel's Open UI Architecture > Create Custom Presentation Models and Physical Renderers > Understand how to apply Custom Styles and Themes > Customize and Deploy Siebel Mobile Applications > Integrate Siebel Open UI with external Applications Written by distinguished Siebel CRM experts from Oracle, the book is filled with practical information and exclusive insights.

This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims.

IBM® InfoSphere® Guardium® provides the simplest, most robust solution for data security and data privacy by assuring the integrity of trusted information in your data center. InfoSphere Guardium helps you reduce support costs by automating the entire compliance auditing process across heterogeneous environments. InfoSphere Guardium offers a flexible and scalable solution to support varying customer architecture requirements. This IBM Redbooks® publication provides a guide for deploying the Guardium solutions. This book also provides a roadmap process for implementing an InfoSphere Guardium solution that is based on years of experience and best practices that were collected from various Guardium experts. We describe planning, installation, configuration, monitoring, and administrating an InfoSphere Guardium environment. We also describe use cases and how InfoSphere Guardium integrates with other IBM products. The guidance can help you successfully deploy and manage an IBM InfoSphere Guardium system. This book is intended for the system administrators and support staff who are responsible for deploying or supporting an InfoSphere Guardium environment.

Pro Oracle Fusion Applications is your one-stop source for help with installing Oracle’s Fusion Applications suite in your on-premise environment. It also aids in the monitoring and ongoing administration of your Fusion environment. Author Tushar Thakker is widely known for his writings and expertise on Oracle Fusion Applications, and now he brings his accumulated wisdom to you in the form of this convenient handbook. Provisioning an Oracle Fusion Applications infrastructure is a daunting task. You’ll have to plan a suitable topology and install the required database, an enterprise-wide identity management solution, and the applications themselves—all while working with a wide variety of people who may not always be accustomed to working together. Pro Oracle Fusion Applications provides a path to success that you won’t want to be without. Beyond installation, Pro Oracle Fusion Applications provides excellent guidance on managing, monitoring, diagnostics, and troubleshooting your environment. The book also covers patching, a mundane but essential task that must be done regularly to keep your installation protected and running smoothly. The comprehensive and wide-ranging coverage makes Pro Oracle Fusion Applications an important book for anyone with responsibility for installation and ongoing management of an Oracle Fusion Applications installation.

How did salesforce.com grow from a start up in a rented apartment into the world's fastest growing software company in less than a decade? For the first time, Marc Benioff, the visionary founder, chairman and CEO of salesforce.com, tells how he and his team created and used new business, technology, and philanthropic models tailored to this time of extraordinary change. Showing how salesforce.com not only survived the dotcom implosion of 2001, but went on to define itself as the leader of the cloud computing revolution and spark a $46-billion dollar industry, Benioff's story will help business leaders and entrepreneurs stand out, innovate better, and grow faster in any economic climate. In Behind the Cloud, Benioff shares the strategies that have inspired employees, turned customers into evangelists, leveraged an ecosystem of partners, and allowed innovation to flourish.

A Hands-on guide to modeling and managing business services using Oracle Enterprise Manager 11g R1 using this book and eBook.