One-stop shops have emerged as a way for governments to provide better services and improve regulatory delivery to citizens and business. The OECD Best Practice Principles for Regulatory Policy: One-Stop Shops for Citizens and Business offer a set of practical considerations for designing, operating, and reviewing one-stop shops.

As “market referees”, regulators contribute to the delivery of essential public utilities. Their organisational culture, behaviour and governance are important factors in how regulators, and the sectors they oversee, perform. The OECD Performance Assessment Framework for Economic Regulators (PAFER) looks at the institutions, processes and practices that can create an organisational culture of performance and results.

Small and medium-sized enterprises (SMEs) are essential drivers of sustainable economic growth in the Western Balkans and Turkey, where they make up 99% of all firms, generate 65% value added and account for 75% of employment. Nevertheless, SMEs across the region continue to face obstacles such as difficulties accessing financing, low levels of digital uptake, regulatory barriers and relatively low participation in international trade.

This report assesses the potential for linkages between foreign direct investment (FDI) and small and medium-sized enterprises (SMEs) in Czechia, and provides policy recommendations to foster productivity and innovation spillovers to the local economy. The report examines the quality of investment that the country attracts, the productive and innovative capacities of Czech SMEs, and a broad range of economic, business and policy conditions that can strengthen knowledge and technology diffusion from foreign multinationals to domestic enterprises. It also assesses Czechia’s institutional environment and policy mix across the areas of international investment, SMEs and entrepreneurship, innovation and regional development, noting areas for policy reform. The report includes a regional focus on the potential for FDI and SME linkages and spillovers in South Moravia and Usti.

Building on the achievements since the first OECD Investment Policy Review of Indonesia a decade ago, this 2nd Review presents an assessment of the investment climate in Indonesia to support the government in its ongoing reform efforts.

This review analyses regulatory barriers to competition in the sectors of construction and tourism in Iceland, with the goal of helping Icelandic authorities make regulation more pro-competitive while fostering long-lasting growth.

The SME Policy Index: Eastern Partner Countries 2024 – Building resilience in challenging times is a unique benchmarking tool to assess and monitor progress in the design and implementation of SME policies against EU and international best practice.

This report provides an assessment of public governance and territorial development in Polish local self-government units (LSGUs). It offers key recommendations to governments at the national, regional and local levels in Poland on how to enhance development, improve service delivery and strengthen management processes within LSGUs.

This report introduces OECD tools and analysis to the East African Community (EAC). It is designed as a baseline diagnostic to explore ways to support investment climate reforms in the EAC and provides a focus on how to improve sustainable outcomes from investment. The report analyses the impact of foreign direct investment (FDI) on selected areas of sustainable development in the EAC. The policy areas comprise the legal framework for investment, including aspects related to protection and non-discrimination of investment, measures to promote and facilitate sustainable investment, the use and design of investment incentives, and the promotion of responsible business conduct. The report provides insights on the preparation of the EAC Investment Strategy, building on the existing EAC Investment Policy.

Sound policy making and regulatory policy are critical for responsive, efficient government and public service delivery. This report analyses the institutional and policy framework for policy making and regulatory policy in the Palestinian Authority.