Exploring efforts to integrate women into combat forces in the military, we investigate how resistance to equity becomes entrenched, ultimately excluding women from being full participants in the workplace. Based on focus groups and surveys with members of Special Operations, we found most of the resistance is rooted in traditional gender stereotypes that are often bolstered through organizational policies and practices. The subtlety of these practices often renders them invisible. We refer to this invisibility as organizational obliviousness. Obliviousness exists at the individual level, it becomes reinforced at the cultural level, and, in turn, cultural practices are entrenched institutionally by policies. Organizational obliviousness may not be malicious or done to actively exclude or harm, but the end result is that it does both. Throughout this Element we trace the ways that organizational obliviousness shapes individuals, culture, and institutional practices throughout the organization.

Introduces the concept of obliviousness to the consideration of family systems—what do families choose to ignore and why and how they do so.

Imagine living in a world that hates you, and becoming aware of this witnessing how that hate hurts your mother daily. At five I held my Ama's tired head and swore an oath, when I get big I will work hard so you won't be so tired. Look through my lens, and see Corporate America exploiting and overexposing my mother to toxic waste, and toxic relationships stressing her native will to protect me from all that she suffered as a child. I invite you to consider my agony and adoring love that inspired this indictment; Corporate America killed my mother! Cancer is not a normal death; it is murder because corporations know their waste is toxic. I provide evidence, beyond a reasonable doubt, that our native maternal relationship was a military target for America to "Kill the Indian save the child." How can a country be so cruel, feel no empathy and deny there was a related American Holocaust? I submit historical evidence that America is a socio-pathic mass murderer. I also charge Corporate America with Child Abuse and Neglect, violating the United Nations Charter on the Human Rights of the Child. The evidence, beyond a reasonable doubt, is the millions of homeless, hungry, sick and under educated children stressed, in the richest country in the world preying "In God we Trust." What is feigned love without justice or freedom? A crime confusing profit with prophet. For example, pediatrician Nadine Burke Harris explains that "the repeated stress of abuse, neglect has real, tangible effects on the development of the brain. This unfolds across a lifetime with triple risk for heart disease and lung cancer." The related Adverse Childhood Experiences (ACE) Study "associations childhood maltreatment and later-life health and well-being." Their focus is toxic parenting, mine is a toxic American history.

Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smithexplores the conditions that underlie the outsourcing of US data-processing work in Ghana. Here Beatrice Quarshie Smith describes the convergence and interplay of at least four different socio-economic forces: (1) the digital and satellite technology enabling virtual environments for global outsourced data-processing; (2) the historical development of Ghana as a politically-stable Anglophone society with a relatively strong tradition of public education; (3) the neoliberal economic restructuring policies advanced by the World Bank and the International Monetary Fund; and (4) the ready availability of women seeking to enter the formal wage economy either to seek independence from their roles within traditional families, or in order to support their families. The author’s comparative study of two distinctly different workplaces reveals significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work. Through extensive interviews, the book sheds light on the educational backgrounds, day-to-day struggles, fears, and aspirations of the workers. Quarshie Smith develops this multi-faceted analysis with keen insights into the representational limitations and ethical responsibilities of the researcher. This pioneering study about outsourced data-processing work in West Africa opens up a new area for research and offers a fresh perspective from which to consider outsourcing in other regions of the globe.

It is reliably estimated that over 70 per cent of all job applications contain misleading information. If that was the limit of deception at work faced by HR and line managers, then maybe things wouldn't be too bad. But deception isn't limited simply to the area of recruitment; there's also absenteeism, minor theft, misuse of information, not to mention the tissue of half-truths and falsehoods thrown up by an employee seeking to camouflage theft, responsibility for a fatal accident or a multi-million pound fraud. An HR Guide to Workplace Fraud and Criminal Behaviour is full of advice, best practice and case studies of deception from around the world. In fact, everything you need to: ¢ protect your workplace and the employees within it from incompetent or dangerous co-workers, theft, violence and criminality in all its forms; ¢ ensure your company's continued reputation and compliance with employment, criminal and other legislation; ¢ safeguard your shareholders or other stakeholders from the consequences of fraud, litigation or other loss. HR managers have an important part to play both in ensuring the ethical development of any organization and in protecting that organization from dishonest employees. This book offers a definitive guide to meeting these responsibilities head on.

Over the past half-century, bookselling, like many retail industries, has evolved from an arena dominated by independent bookstores to one in which chain stores have significant market share. And as in other areas of retail, this transformation has often been a less-than-smooth process. This has been especially pronounced in bookselling, argues Laura J. Miller, because more than most other consumer goods, books are the focus of passionate debate. What drives that debate? And why do so many people believe that bookselling should be immune to questions of profit? In Reluctant Capitalists, Miller looks at a century of book retailing, demonstrating that the independent/chain dynamic is not entirely new. It began one hundred years ago when department stores began selling books, continued through the 1960s with the emergence of national chain stores, and exploded with the formation of “superstores” in the 1990s. The advent of the Internet has further spurred tremendous changes in how booksellers approach their business. All of these changes have met resistance from book professionals and readers who believe that the book business should somehow be “above” market forces and instead embrace more noble priorities. Miller uses interviews with bookstore customers and members of the book industry to explain why books evoke such distinct and heated reactions. She reveals why customers have such fierce loyalty to certain bookstores and why they identify so strongly with different types of books. In the process, she also teases out the meanings of retailing and consumption in American culture at large, underscoring her point that any type of consumer behavior is inevitably political, with consequences for communities as well as commercial institutions.

This volume outlines emerging issues for research and practice related to agile coping dynamics in the digital era. Chapters in this book report on current research on the key constructs and processes underlying coping dynamics in multi-disciplinary domains and across the life-span. Chapters compare current research trends in terms of future potential directions for research on coping dynamics in the digital era. The book also critically evaluates the relevance, applicability and utility of the research findings and theoretical premises in various classical, current and potential emerging issues for research and practice in the smart digital technological world of work for employee across their careers. Among the topics discussed: The digital era: contextual issues and coping Issues for organizational practice Issues for individuals Coping within the employability context Agile Coping in the Digital Era provides theoretical premises and research perspectives, while also evaluating the practical utility of theory and research ideas for management and employee practices in Industry 4.0 organizational contexts.

Considers the growing number of American workers who, lacking meaningful personal lives, are increasingly and unsuccessfully seeking to meet emotional needs in their professional lives, in a study that offers advice on avoiding or repairing an unhealthy attachment to a job.

Understanding and minimizing problematic relationships in the workplace are goals shared by those who work in and lead organizations as well as those who study organizations. This volume explores troublesome behaviors and patterns that shape relationships (e.g., hostility, bullying, incivility, and ostracism), presents insights gained from in-depth work on contexts and frameworks, and addresses the potential to restore these relationships to greater wellbeing. Written by leading experts on problematic relationships in the workplace, this volume combines scholarship with applications that will be valuable in any organization. The new contributions in this second volume of this title extend the first volume's work by exploring cutting-edge and emerging issues in the field.

An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers--and the people who work for them--protect pride, profit, and productivity from these disabling emotions. Most individuals react to workplace frustration with nearly invisible habits that drive wedges between people and groups. And workplace aggravations are constant--even just a handful a day means thousands per year, per employee! Responding to frustration with blame and defensiveness is not human nature; it is a reflexive response that can be changed. How to Reduce Workplace Conflict and Stress shows you how to protect productivity and maintain unity between leaders and employees, even during periods of uncertainty and rapid change. Protect your career and workplace from the hidden costs of workplace tension and hostility. With How to Reduce Workplace Conflict and Stress, you will learn how to: Handle the daily onslaught of frustration without losing momentum, mood, or confidence. Avoid the conflict and cynicism that drains profits, resources and relationships. Discover why anger makes people irrational, lonely, and depressed and how to quickly calm agitated colleagues and customers. Experience the fiscal and personal benefits of being "hard on the problem and soft on the people." Replace bitterness about the past with shared responsibility for the future. Create a blame-resistant, emotionally resilient workforce. How to Reduce Workplace Conflict and Stress is the insider's guide to achieving fiscal and emotional successes that energize and sustain workforces. For more than a decade, these universal principles have saved organizations millions of dollars.