What are you saying before you speak a word? Does your nonverbal communication limit your effectiveness? In this enlightening guidebook, Sherry Maysonave shows you precisely how to command respect, inspire trust, and project personal power when you dress down for business. She emphasises the silent -- but potent -- nonverbal aspects of clothing, demeanour, and body language. She reveals how nonverbal factors determine the response you receive from others -- factors that impact your ability to maximise success. Sherry Maysonave brings needed clarity, sophistication, and wit to all dress-down issues in today's workplace. The inspiring, humorous, visually rich book is the millennium's 'How-to-Dress-Down-for-Success' bible.

Anyone who can successfully read people can communicate and hold power.

Provides salespeople with information on hypnotic techniques and how to use them in sales presentations and script books to win the customer's trust and make sales.

Successfully navigate the business world by understanding what your manager and coworkers are really thinking. The secret is nonverbal intelligence—the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations. You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to: Read body language and discern non-verbal cues of concern, disagreement, or doubt—even over the phone Master the all-important first impression and use settings, seating, and gestures to inspire and captivate Recognize habits that send the wrong message—and learn what postures, work practices, work spaces, and even electronic habits say about people

Selling ASAP combines both timely and timeless components of selling to help professionals achieve their sales objectives in today's fast-paced business world. As the authors demonstrate, rapidly changing customer expectations have led to a dramatic shift in the business of selling. Customers no longer want product experts—they want trusted advisors. This invaluable guide stresses the importance of viewing a sale not as a one-time encounter but as an opportunity to build a long-lasting, mutually beneficial relationship. Utilizing sound academic research and solid business practices, the authors provide strategies for better anticipating client needs and prescribing solutions that build value over time. The professional edition of Selling ASAP includes numerous practical tips, such as how to behave during a sales call, what language to use or avoid, and how to complete a transaction and begin a profitable business relationship. In addition to covering the fundamentals, Selling ASAP offers innovative sales techniques—backed by extensive research—for the modern salesperson.

The study of nonverbal behavior has substantially grown in importance in social psychology during the past twenty years. In addition, other disciplines are increas ingly bringing their unique perspectives to this research area. Investigators from a wide variety of fields such as developmental, clinical, and social psychology, as well as primatology, human ethology, sociology, anthropology, and biology have system atically examined nonverbal aspects of behavior. Nowhere in the nonverbal behavior literature has such multidisciplinary concern been more evident than in the study of the communication of power and dominance. Ethological insights that explored nonhuman-human parallels in nonverbal communication provided the impetus for the research of the early 19708. The sociobiological framework stimulated the search for analogous and homologous gestures, expressions, and behavior patterns among various species of primates, including humans. Other lines of research, in contrast to evolutionary-based models, have focused on the importance of human developmental and social contexts in determining behaviors associated with power and dominance. Unfortunately, there has been little in the way of cross-fertilization or integration among these fields. A genuine need has existed for a forum that exam ines not only where research on power, dominance, and nonverbal behavior has been, but also where it will likely lead. We thus have two major objectives in this book. One goal is to provide the reader with multidisciplinary, up-to-date literature reviews and research findings.

Salespeople are among the most highly paid professionals in American society, and they are very important to the economy. Why, then, do so few people respect sales as a career? In Non-Manipulative Selling the authors attempt to address that question for a broad business audience. Non-Manipulative Selling offers the strategies and techniques for creating customers, not just sales.