Learn the secrets of how recurring revenue is driven at expert firms like BCG, KPMG, EY, and more Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights from key rainmakers at firms like Accenture, IBM, and more into how they drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts. Doing good work with existing clients is not enough to have them come back to you again and again. You must do more. This book explores the techniques and methods that leading professional service providers use to add value, cross sell, and drive recurring revenue from existing engagements. Never Say Sell will help you turn one-and-done clients into some of your most exciting and lucrative relationships. It is a must-have for any professional who benefits from repeat business.

Learn the secrets of how recurring revenue is driven at expert firms like BCG, KPMG, EY, and more Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights from key rainmakers at firms like Accenture, IBM, and more into how they drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts. Doing good work with existing clients is not enough to have them come back to you again and again. You must do more. This book explores the techniques and methods that leading professional service providers use to add value, cross sell, and drive recurring revenue from existing engagements. Never Say Sell will help you turn one-and-done clients into some of your most exciting and lucrative relationships. It is a must-have for any professional who benefits from repeat business.

The real-world guide to selling your services and bringing in business How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the 'product,' you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job—not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or 'behind' when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do. You'll have to unlearn everything you know about sales, but then you'll learn new skills that will help you make connections, develop rapport, create interest, earn trust, and turn prospects into clients. Business development is critical to your personal success, and your skills in this area will dictate the course of your career. This invaluable guide gives you a set of real-world best practices that can help you become the rainmaker you want to be. Get the word out and make productive connections Drop the fear of self-promotion and advertise your accomplishments Earn potential clients' trust to build a lasting relationship Scrap the sales pitch in favor of honesty, positivity, and value Working in the consulting and professional services fields comes with difficulties not encountered by those who sell tangible products. Services are often under-valued, and become among the first things to go when budgets get tight. It is now harder than ever to sell professional services, so your game must be on-point if you hope to out-compete the field. How Clients Buy shows you how to level up and start winning the client list of your dreams.

The end of physical life does not have to mean the end of a day-to-day relationship with the people we love. Renowned medium Patrick Mathews reveals that we don't have to let go of family and friends on the other side—in fact, they benefit as much from ongoing communication as we do. Along with a treasury of heartwarming, compelling, and sometimes humorous true stories from his work as medium, Mathews provides answers to the questions he is most often asked about life in Heaven. Never Say Goodbye will help you learn how to recognize spirit communication and establish an ongoing relationship with those in spirit through simple meditations and other practices.

No one ignores the grand vizier. The most important advisor in the royal court, he was considered the wisest man in the kingdom. He was also Samuel’s father. “Make sure Hamza never says a mean word to you again,” he had ordered Samuel. What should Samuel do? He couldn’t disobey his father. But how would he make sure that Hamza never insulted him again? Perhaps train a monkey to hold Hamza’s lips closed, or give him some lemon juice to make his mouth pucker? Inspired by a powerful legend of conflict resolution in Muslim Spain, Never Say a Mean Word Again is the compelling story of a boy who is given permission to punish an enemy. What will he do?

A wake-up call to Americans who have long been deluded by the dangerous twenty-first hucksters of longevity. “If old age isn’t for sissies, neither is Susan Jacoby’s tough-minded and important book ... which demolishes popular myths that we can ‘cure’ the ‘disease’ of aging.”—The Washington Post Combining historical, social, and economic analysis with personal experiences of love and loss, Jacoby reveals the hazards of the magical thinking that prevents us from facing the genuine battles of growing old. Never Say Die speaks to Americans, whatever their age, who draw courage and hope from facing reality instead of embracing platitudes and delusions, and who want to grow old with dignity and purpose. It is a life-affirming and powerful message that has never been more relevant.

In this fast-paced adventure story set in the Canadian arctic, fifteen-year-old Inuit hunter Nick Thrasher comes face-to-face with a fearsome creature on a routine caribou hunt gone wrong. Part grizzly, part polar bear, this environmental mutant has been pegged the “grolar bear” by wildlife experts. Nick may have escaped this time, but it won’t be his last encounter. Then Nick’s estranged half-brother, Ryan, offers to take him on a rafting trip down a remote part of the Firth River. But when disaster strikes, the two narrowly evade death. They’re left stranded without supplies—and then the grolar bear appears. Will Hobbs brings his singular style to this suspenseful story about two brothers fighting for survival against the unpredictable—and sometimes deadly—whims of nature.

Twenty years after her father's plane crashes in the jungles of Southeast Asia, Willy Jane Maitland is finally tracking his last moves. She recognizes the danger, but her search for the truth is the only thing that matters. Willy knows she can't proceed without the help of ex-army officer Guy Barnard, who knows the mysterious land well. But in a place where truth has many faces, she suspects even Guy has hidden motives. What she couldn't have prepared for are the shocking secrets and the undeniable attraction. "Gerritsen is tops in her genre." - USA TODAY

"The most important book since the Bible." -Jesus "If I didn't read Never Say Never, I would have never tried to suck my own dick." -Joe Rogan "Matthew Perry didn't read Never Say Never and he was killed by Hillary Clinton" -Alex Jones "Never Say Never inspires people to follow their dreams, no matter how completely and utterly stupid they are." -Joey Chestnut Dr. Brandon Day is very good friend of mine and an inspiration to us all, not like that loser Sleepy Joe Biden or Ron Desanctimonious. Dr. Brandon Day is like a white Rosa Parks. If he had a pussy, I would definitely grab it. I would grab that big, fat, beautiful pussy of his. That is how good his new book is. Never Say Never inspired me to run for re-election in 2024, even though everyone knows then 2020 election was rigged. -Donald J. Trump Life coach, influencer, activist, and bestselling author, Brandon Day, teaches us what it takes live his best life as he chronicles his own personal struggles with student loans, bad credit, jerk bosses, teachers, cable companies, neighbors, his parents, chores, being broke, his ex-wife, and even his own children to learn how to live out the classic cliche, "Never Say Never!" -Book Review Journal I always hated being an adult. I resented the idea of being so caught up in grown-up stuff like forgetting to pay my bills, finding socks that matched, and lying about why I was late for work that I lost sight of everything that ever made me happy as a child. I gave up on popping wheelies. I stopped ding-dong ditching, and I didn't even think spitballs or really loud farts were as funny as they used to be. I hadn't drawn a dick on something in years, and I couldn't even remember the last time I threw a party at my parent's house when they weren't home, or when I had sex with a sixteen-year-old girl in the back seat of my mom's car. By my 40th birthday, I was completely broken, and just a shell of that spry boy who left the loudest farts in the 5th grade. Shortly after I graduated college, I needed to find a fucking job and move the hell out so I could start paying my own goddamn bills already. At least that's what my parents were always telling me. What my parents didn’t understand was that I was a Psychology major, and Psychology majors don’t do stuff like get good jobs or move out of their parents’ house. With a shitty college major, and not enough charm or good looks to enter the lucrative world of pharmaceutical sales like my mom and dad wanted me to, it looked like I was destined to smoke pot all day and live with my parents forever. But with a little luck and a fuckload of white privilege, my life is finally on the right track. I healed the damaged relationship with my father, even though he could be a real dick sometimes. I also awakened my inner child. Now I am the same fun-loving, happy-go-lucky child who used to masturbate five times a day and played with matches. I have dental insurance, an amicable divorce, and two kids who aren't in therapy yet. I am even back to drawing dicks on people’s stuff at work again. Let’s just say my life turned out exactly as I planned, and it's all because I never stopped saying never, and you shouldn't either." -Author of Never Say Never, Dr. Brandon Day

Fifteen top young-adult authors let us in on provocative secrets in a fascinating collection that will have readers talking. A baby no one knows about. A dangerous hidden identity. Off-limits hookups. A parent whose problems your friends won’t understand. Everyone keeps secrets—from themselves, from their families, from their friends—and secrets have a habit of shaping the lives around them. Acclaimed author Ann Angel brings together some of today’s most gifted YA authors to explore, in a variety of genres, the nature of secrets: Do they make you stronger or weaker? Do they alter your world when revealed? Do they divide your life into what you’ll tell and what you won’t? The one thing these diverse stories share is a glimpse into the secret self we all keep hidden. With stories by: Ann Angel Kerry Cohen Louise Hawes Varian Johnson erica l. kaufman Ron Koertge E. M. Kokie Chris Lynch Kekla Magoon Zoë Marriott Katy Moran J. L. Powers Mary Ann Rodman Cynthia Leitich Smith Ellen Wittlinger