In recent years, online social networking has revolutionized interpersonal communication. The newer research on language analysis in social media has been increasingly focusing on the latter's impact on our daily lives, both on a personal and a professional level. Natural language processing (NLP) is one of the most promising avenues for social media data processing. It is a scientific challenge to develop powerful methods and algorithms that extract relevant information from a large volume of data coming from multiple sources and languages in various formats or in free form. This book will discuss the challenges in analyzing social media texts in contrast with traditional documents. Research methods in information extraction, automatic categorization and clustering, automatic summarization and indexing, and statistical machine translation need to be adapted to a new kind of data. This book reviews the current research on NLP tools and methods for processing the non-traditional information from social media data that is available in large amounts, and it shows how innovative NLP approaches can integrate appropriate linguistic information in various fields such as social media monitoring, health care, and business intelligence. The book further covers the existing evaluation metrics for NLP and social media applications and the new efforts in evaluation campaigns or shared tasks on new datasets collected from social media. Such tasks are organized by the Association for Computational Linguistics (such as SemEval tasks), the National Institute of Standards and Technology via the Text REtrieval Conference (TREC) and the Text Analysis Conference (TAC), or the Conference and Labs of the Evaluation Forum (CLEF). In this third edition of the book, the authors added information about recent progress in NLP for social media applications, including more about the modern techniques provided by deep neural networks (DNNs) for modeling language and analyzing social media data.

In recent years, online social networking has revolutionized interpersonal communication. The newer research on language analysis in social media has been increasingly focusing on the latter's impact on our daily lives, both on a personal and a professional level. Natural language processing (NLP) is one of the most promising avenues for social media data processing. It is a scientific challenge to develop powerful methods and algorithms which extract relevant information from a large volume of data coming from multiple sources and languages in various formats or in free form. We discuss the challenges in analyzing social media texts in contrast with traditional documents. Research methods in information extraction, automatic categorization and clustering, automatic summarization and indexing, and statistical machine translation need to be adapted to a new kind of data. This book reviews the current research on NLP tools and methods for processing the non-traditional information from social media data that is available in large amounts (big data), and shows how innovative NLP approaches can integrate appropriate linguistic information in various fields such as social media monitoring, healthcare, business intelligence, industry, marketing, and security and defence. We review the existing evaluation metrics for NLP and social media applications, and the new efforts in evaluation campaigns or shared tasks on new datasets collected from social media. Such tasks are organized by the Association for Computational Linguistics (such as SemEval tasks) or by the National Institute of Standards and Technology via the Text REtrieval Conference (TREC) and the Text Analysis Conference (TAC). In the concluding chapter, we discuss the importance of this dynamic discipline and its great potential for NLP in the coming decade, in the context of changes in mobile technology, cloud computing, virtual reality, and social networking. In this second edition, we have added information about recent progress in the tasks and applications presented in the first edition. We discuss new methods and their results. The number of research projects and publications that use social media data is constantly increasing due to continuously growing amounts of social media data and the need to automatically process them. We have added 85 new references to the more than 300 references from the first edition. Besides updating each section, we have added a new application (digital marketing) to the section on media monitoring and we have augmented the section on healthcare applications with an extended discussion of recent research on detecting signs of mental illness from social media.

In recent years, online social networking has revolutionized interpersonal communication. The newer research on language analysis in social media has been increasingly focusing on the latter's impact on our daily lives, both on a personal and a professional level. Natural language processing (NLP) is one of the most promising avenues for social media data processing. It is a scientific challenge to develop powerful methods and algorithms that extract relevant information from a large volume of data coming from multiple sources and languages in various formats or in free form. This book will discuss the challenges in analyzing social media texts in contrast with traditional documents. Research methods in information extraction, automatic categorization and clustering, automatic summarization and indexing, and statistical machine translation need to be adapted to a new kind of data. This book reviews the current research on NLP tools and methods for processing the non-traditional information from social media data that is available in large amounts, and it shows how innovative NLP approaches can integrate appropriate linguistic information in various fields such as social media monitoring, health care, and business intelligence. The book further covers the existing evaluation metrics for NLP and social media applications and the new efforts in evaluation campaigns or shared tasks on new datasets collected from social media. Such tasks are organized by the Association for Computational Linguistics (such as SemEval tasks), the National Institute of Standards and Technology via the Text REtrieval Conference (TREC) and the Text Analysis Conference (TAC), or the Conference and Labs of the Evaluation Forum (CLEF). In this third edition of the book, the authors added information about recent progress in NLP for social media applications, including more about the modern techniques provided by deep neural networks (DNNs) for modeling language and analyzing social media data.

The publication introduces the foundations of natural language analyses and showcases studies that have applied NLP techniques to make progress on the Sustainable Development Goals. It also reviews specific NLP techniques and concepts, supported by two case studies. The first case study analyzes public sentiments on the coronavirus disease (COVID-19) in the Philippines while the second case study explores the public debate on climate change in Australia.

This book presents a taxonomy framework and survey of methods relevant to explaining the decisions and analyzing the inner workings of Natural Language Processing (NLP) models. The book is intended to provide a snapshot of Explainable NLP, though the field continues to rapidly grow. The book is intended to be both readable by first-year M.Sc. students and interesting to an expert audience. The book opens by motivating a focus on providing a consistent taxonomy, pointing out inconsistencies and redundancies in previous taxonomies. It goes on to present (i) a taxonomy or framework for thinking about how approaches to explainable NLP relate to one another; (ii) brief surveys of each of the classes in the taxonomy, with a focus on methods that are relevant for NLP; and (iii) a discussion of the inherent limitations of some classes of methods, as well as how to best evaluate them. Finally, the book closes by providing a list of resources for further research on explainability.

Embeddings have undoubtedly been one of the most influential research areas in Natural Language Processing (NLP). Encoding information into a low-dimensional vector representation, which is easily integrable in modern machine learning models, has played a central role in the development of NLP. Embedding techniques initially focused on words, but the attention soon started to shift to other forms: from graph structures, such as knowledge bases, to other types of textual content, such as sentences and documents. This book provides a high-level synthesis of the main embedding techniques in NLP, in the broad sense. The book starts by explaining conventional word vector space models and word embeddings (e.g., Word2Vec and GloVe) and then moves to other types of embeddings, such as word sense, sentence and document, and graph embeddings. The book also provides an overview of recent developments in contextualized representations (e.g., ELMo and BERT) and explains their potential in NLP. Throughout the book, the reader can find both essential information for understanding a certain topic from scratch and a broad overview of the most successful techniques developed in the literature.

Empirical methods are means to answering methodological questions of empirical sciences by statistical techniques. The methodological questions addressed in this book include the problems of validity, reliability, and significance. In the case of machine learning, these correspond to the questions of whether a model predicts what it purports to predict, whether a model's performance is consistent across replications, and whether a performance difference between two models is due to chance, respectively. The goal of this book is to answer these questions by concrete statistical tests that can be applied to assess validity, reliability, and significance of data annotation and machine learning prediction in the fields of NLP and data science. Our focus is on model-based empirical methods where data annotations and model predictions are treated as training data for interpretable probabilistic models from the well-understood families of generalized additive models (GAMs) and linear mixed effects models (LMEMs). Based on the interpretable parameters of the trained GAMs or LMEMs, the book presents model-based statistical tests such as a validity test that allows detecting circular features that circumvent learning. Furthermore, the book discusses a reliability coefficient using variance decomposition based on random effect parameters of LMEMs. Last, a significance test based on the likelihood ratio of nested LMEMs trained on the performance scores of two machine learning models is shown to naturally allow the inclusion of variations in meta-parameter settings into hypothesis testing, and further facilitates a refined system comparison conditional on properties of input data. This book can be used as an introduction to empirical methods for machine learning in general, with a special focus on applications in NLP and data science. The book is self-contained, with an appendix on the mathematical background on GAMs and LMEMs, and with an accompanying webpage including R code to replicate experiments presented in the book.

Labelling data is one of the most fundamental activities in science, and has underpinned practice, particularly in medicine, for decades, as well as research in corpus linguistics since at least the development of the Brown corpus. With the shift towards Machine Learning in Artificial Intelligence (AI), the creation of datasets to be used for training and evaluating AI systems, also known in AI as corpora, has become a central activity in the field as well. Early AI datasets were created on an ad-hoc basis to tackle specific problems. As larger and more reusable datasets were created, requiring greater investment, the need for a more systematic approach to dataset creation arose to ensure increased quality. A range of statistical methods were adopted, often but not exclusively from the medical sciences, to ensure that the labels used were not subjective, or to choose among different labels provided by the coders. A wide variety of such methods is now in regular use. This book is meant to provide a survey of the most widely used among these statistical methods supporting annotation practice. As far as the authors know, this is the first book attempting to cover the two families of methods in wider use. The first family of methods is concerned with the development of labelling schemes and, in particular, ensuring that such schemes are such that sufficient agreement can be observed among the coders. The second family includes methods developed to analyze the output of coders once the scheme has been agreed upon, particularly although not exclusively to identify the most likely label for an item among those provided by the coders. The focus of this book is primarily on Natural Language Processing, the area of AI devoted to the development of models of language interpretation and production, but many if not most of the methods discussed here are also applicable to other areas of AI, or indeed, to other areas of Data Science.

The goal of text ranking is to generate an ordered list of texts retrieved from a corpus in response to a query. Although the most common formulation of text ranking is search, instances of the task can also be found in many natural language processing (NLP) applications.This book provides an overview of text ranking with neural network architectures known as transformers, of which BERT (Bidirectional Encoder Representations from Transformers) is the best-known example. The combination of transformers and self-supervised pretraining has been responsible for a paradigm shift in NLP, information retrieval (IR), and beyond. This book provides a synthesis of existing work as a single point of entry for practitioners who wish to gain a better understanding of how to apply transformers to text ranking problems and researchers who wish to pursue work in this area. It covers a wide range of modern techniques, grouped into two high-level categories: transformer models that perform reranking in multi-stage architectures and dense retrieval techniques that perform ranking directly. Two themes pervade the book: techniques for handling long documents, beyond typical sentence-by-sentence processing in NLP, and techniques for addressing the tradeoff between effectiveness (i.e., result quality) and efficiency (e.g., query latency, model and index size). Although transformer architectures and pretraining techniques are recent innovations, many aspects of how they are applied to text ranking are relatively well understood and represent mature techniques. However, there remain many open research questions, and thus in addition to laying out the foundations of pretrained transformers for text ranking, this book also attempts to prognosticate where the field is heading.