The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer–driven economy.

What do you do when you’ve fallen for your best friend? Funny and romantic, this effervescent story about family, friendship, and finding yourself is perfect for fans of Sarah Dessen and Jenny Han. Seventeen-year-old Abby Turner’s summer isn’t going the way she’d planned. She has a not-so-secret but definitely unrequited crush on her best friend, Cooper. She hasn’t been able to manage her mother’s growing issues with anxiety. And now she’s been rejected from an art show because her work “has no heart.” So when she gets another opportunity to show her paintings, Abby isn’t going to take any chances. Which is where the list comes in. Abby gives herself one month to do ten things, ranging from face a fear (#3) to learn a stranger’s story (#5) to fall in love (#8). She knows that if she can complete the list, she’ll become the kind of artist she’s always dreamed of being. But as the deadline approaches, Abby realizes that getting through the list isn’t as straightforward as it seems . . . and that maybe—just maybe—she can’t change her art if she isn’t first willing to change herself.

The Moment of Truth: Guru/Gang Starr Life & Death Story by Solar At last the whole story is ready to be told... Boston born as Keith Elam, Guru-Gifted Unlimited Rhymes Universal-and his talents made him into an acclaimed rapper and producer, named by The Source as #30 of Top 50 Lyricists of All Time just for a start. He was an innovative pioneer in Hip-Hop jazz and a chart ruler during the late 1980's & 90's. Respected for both the work he accomplished as the founder of Gang Starr, and also his own critically successful solo projects like the Jazzmatazz Volumes, he was by all rights a star in the game. His lyrical gift spoke to an entire hip-hop generation, that would have heard even greater music from him had the worst of disasters not hit. Once he was a sick man, he found himself vilified in the media and eventually unable to speak at all. At the center of this story is his producer, longtime friend, and business partner Solar who has finally come with his full version of the mysterious events surrounding Guru's final years and during his split with DJ Premier. It's been over seven years since that time and the effects of it still linger. Rumors of everything from his sexuality to his mental state in his final days all hang around any Google search about Guru's life and death. Solar is ready to clear both their names and free Guru's true legacy for his fans. Behind Guru's life, unfinished questions hang that sound like the background of a thriller. From mysterious murders around the Gang Starr camp, a seat-of-the-pants gun trial to police investigations and murder attempts on his own life. Not to mention the heated and very public war of words between Guru's family and Solar, who was appointed a medical proxy for the ailing rapper. This book airs Solar's controversial position in a life story about to have its final moment of truth.

When attorney Jack Newlin discovers his wife dead in their home, he's convinced he knows who killed her—and is equally determined to hide the truth. He decides to frame himself for murder, and to seal his fate he hires the most inexperienced lawyer he can find: a reluctant rookie by the name of Mary DiNunzio from the hot Philadelphia firm of Rosato & Associates. But hiring Mary may turn out to be his biggest mistake. She doubts Jack's confession, and her ethics and instincts tell her she can't defend a man who wants to convict himself. Smarter, gutsier, and more persistent than she has any right to be, Mary sets out to prove what really happened—because, as any lawyer knows, a case is never as simple as it seems. And nothing is ever certain until the final moment of truth.

Gronroos (international and industrial marketing, Swedish School of Economics and Business Administration in Finland) examines the nature of market-oriented management and analyzes the impact that service- dominated competition has had and will continue to have on management thinking and decision making. He includes practical advice on how to cope with specific situations relative to the consumptive process. Annotation copyrighted by Book News, Inc., Portland, OR

"Intrepid hunter, adventurer and writer Peter Ryan has produced yet another deeply satisfying collection of hunting tales, complemented by sensational imagery." --Publisher description.

Who were the scientific geniuses behind some of the most innovative and important discoveries in modern medicine? Medical science in the 21st century is continuing to advance, but the character of that advancement is now governed by research teams and committees. Yet in the 19th century – a century when there were many great individual discoveries in medicine – the contributions of four individuals in particular accelerated developments in each of the main branches of medicine. This medical history by Thomas Dormandy focuses on these four individuals and their "moments of truth" - Laennec, a French physician; Semmelweis, a Hungarian obstetrician; Lister, a Scottish surgeon; and Walter Reed, an American army pathologist. They are not well known, compared with their contemporaries in other walks of life, yet their moments of truth transformed the lives of millions. Thomas Dormandy is a retired consultant pathologist (MD, PhD, DSc, FRCS, FRCPath). He is the author of over 300 scientific papers and two books aimed at a general readership, The White Death: A History of Turberculosis , which was short listed for the Aventis prize and RMS book of the month, and Old Masters, a work of art history.

Summarizes a series of defining experiences that enabled Davila to rise to the pinnacle of his profession as an educator.

From his childhood in the borderlands of what is now Pakistan, to his position today as the foremost teacher of acting – guru of acting – in India, the saga of Shri Roshan Taneja is not only the story of this remarkable man, but of India herself – vision, grit, struggle, and a never ending search for perfection. From his 13 years of teaching at the Film Institute of India, Pune, to today, the list of Taneja-sahib's students reads like a list of honour – Shatrughan Sinha, Jaya Bhaduri, Naveen Nischal, Rehana Sultan, Danny, Shabana Azmi, Mithun Chakraborti, Naseeruddin Shah, Om Puri – these are only a few of his students from the Film Institute; when he shifted to Bombay, he guided such fine actors as Anil Kapoor, Aamir Khan, Ajay Devgun, Govinda,Tina Munim, and so many others. Roshan Taneja speaks of all of these artistes in rich, personal terms – but he also speaks of his struggle in the Hindi-film industry – including doing an impromptu improvisation with Meena Kumari – and, above all, his sojourn to the USA in the early 50's to pursue his dream of learning acting, a dream he pursues even today.