With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.

Meetings are not always effective. No clear agenda, no participation from the audience, and no decision after hours of meeting - these are just few things contributing to an ineffective meeting. Imagine you are the leader of the meeting - would you let this happen? Leading a meeting is about progressing towards a decision making, to come to a conclusion of what to do next. Aside from a clear agenda of why a meeting is needed, those in the room have their role to play. As participants, their ideas and thoughts do matters to the objective of the meeting. Leading a meeting is about facilitating the thinking process and communication among all participants, including yourself. If you agree with this statement, then this book is for you!

The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

The book contains a unique and refreshingly new perspective on education, training and development (ETD) practices in the 21st century workplace context. It moves away from merely revamping known and traditional principles of ETD to providing the reader and student with practical tools and new perspectives on the changing and broadening role of the ETD practitioner in the workplace. It contains new and transformative models, practical applications and guidelines for students and readers on the South African outcomes-based approach to ETD, the profession and practice of ETD, including quality assurance aspects.

For the Unsung Heros of Organisations - The Corporate Trainers. Introducing - The Trainer's Impact The Trainer's Impact" is a comprehensive guide that unveils the transformative potential of trainers as catalysts for organizational growth. This book is designed to provide trainers, HR professionals, and organizational leaders with a roadmap to harnessing the power of training for exponential growth. Through insightful chapters, real-world examples, and actionable strategies, you will uncover how trainers contribute to aligning training initiatives with strategic goals, fostering innovation, nurturing a culture of continuous learning, and building cohesive teams. You will also gain a deeper understanding of the impact of training on employee development, skill enhancement, and overall organizational success. "The Trainer's Impact is more than a book; it is a call to action. It empowers you to become a change agent, an advocate for learning, and a driver of innovation. Whether you are seeking to enhance your training methodologies, elevate your HR strategies, or lead your organization to new horizons, this book is your companion on the path to success."

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on Creating positive ongoing client relationships Building trust and improving communications Facilitating group brainstorming sessions Drawing out the best in people Developing a collaborative environment Designing and facilitating dialogue Managing conflicting agendas Working with multicultural groups Using improvisation Understanding virtual meetings Facilitating team start-up Assessing group decision processes Building expertise in facilitation Reviewing core facilitation competencies Modeling positive professional attitudes

Improve the Impact of Your Facilitation Facilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It’s also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In Facilitation in Action, four master ATD facilitators open your eyes to the range of facilitation methods and techniques and help you find your authentic training style. Authors Carrie Addington, Jared Douglas, Nikki O’Keeffe, and Darryl Wyles provide tips, lessons, and stories rooted in hands-on application, from experiences leading ATD’s education programs and delivering training in industries from government and healthcare to marketing and beauty. Learn how to develop a facilitation mindset that identifies what learners need to be successful before, during, and after training. Explore how to adapt your facilitation across various modalities and how to be prepared when you must pivot in the moment. And, dive into the importance of empathy, inclusion, feedback, and performance to facilitation. This guide takes both new and established facilitators on a journey of honing training delivery skills, and demonstrating agility for the benefit of the learners, the organization, and themselves. The chapters are structured around actual questions the authors have received over the years from learners in ATD Education’s train-the-trainer sessions. Each chapter concludes with invitations and moments of reflection for the reader as they consider their own development as a facilitator.

The covid-19 crisis accelerated virtual collaboration exponentially, creating an instant need for virtual facilitation skills. People and organizations have started on this journey, but do not yet have the experience and competencies to use this medium for effective and energetic collaboration. Virtual Facilitation will show you how to have successful virtual events, virtual meetings, virtual workshops and training. Packed full of tips, insights and real case studies, the author's practical approach to virtual facilitation will show you how to effectively learn the skills needed to suceed. This book will also cover: The role of the facilitator, and what is expected The design of the process How to avoid common mistakes Implementation and influencing behaviour Virtual Facilitation will show you how to plan for virtual events, how to develop skills to be able to host virtual meetings, virtual courses, virtual training, virtual workshops, and virtual larger events to meet 21st century needs.

What is a Facilitative Leader? Facilitative leaders create organizations where engagement is the norm, collaboration is the vehicle, and higher levels of achievement are the result. Unfortunately, many leaders continue to view their role primarily as one of setting direction, allocating resources, and putting in place rewards, support, and development systems that ensure their people stay focused on achieving that direction. In the changing workplace, this archaic view of leadership is completely inadequate. More and more, employees are seeking to understand where their organization is going and to influence the paths taken to get there. This shift in the workplace requires a new set of leadership skills. Leaders must know how to inspire people around a vision, foster trust, manage group interaction, build consensus, resolve conflict, and adapt their approach to the specific needs of each person they lead. They must be able to facilitate rather than dictate. This new direction calls for facilitative leaders. Praise for 8 Core Practices of Facilitative Leaders "If you want a great book that takes a facilitative approach to leadership, here it is! The 8 Core Practices of Facilitative Leaders offers practical and insightful strategies any leader can apply immediately. Read this book and learn the best ways to create engagement, buy-in, and alignment in your organization." --Ken Blanchard, coauthor of The New One Minute Manager(R) and Leading at a Higher Level "Michael credits me with teaching him to value thinking and communication preferences. He has written a practical guide to help you understand the behaviors needed to be highly impactful as a facilitative leader." --Ann Herrmann-Nehdi, chief thought leader and chair of the board at Herrmann, creators of the HBDI Assessment and Whole Brain Thinking